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Added 5 mins ago
OG
Senior Creative Director
Onni Group of Companies
Vancouver, BC
- Full-time
Build, lead and mentor a team of videographers, editors, photographers and content creators, setting creative standards and production workflows.
Added 5 mins ago
A
HR Coordinator
Ardene
Laval, QC
- Full-time
Reporting to the Talent Acquisition Lead, the HR Coordinator will provide administrative and coordination support for HR strategy and delivery, and will support full-cycle recruitment for…
Added 5 mins ago
E(
IFM Lead
ESFM (CCSSL Eurest)
ON · Mississauga, ON
- Full-time
Lead and support onsite team members through coaching, scheduling, communication, performance monitoring, and continuous improvement initiatives while maintaining strong client…
Added 5 mins ago
AT
Director of Marketing - Broad Republic
American Tall
Mississauga, ON
- Full-time
We are building a new direct-to-consumer apparel brand launching in Spring 2027. Backed by a team that's done it before, we're entering a category we believe has been overlooked for far too…
Added 5 mins ago
JI
Boom Truck Driver, Class 3E
J.D. Irving, Limited
Sussex, NB
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 20 mins ago
S
store manager, Campbell River, B.C
Starbucks
Campbell River, BC
- $62,500 to $82,600 CAD / year
Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams
Added 20 mins ago
Field Operations Associate
Grainger Businesses
Sarnia, ON
Providing customer updates when required on delivery, lead times, quotes, etc.
Added 20 mins ago
II
Test Lead
ITC Infotech
Vancouver, BC
- $100,000 to $115,000 CAD / year
- Full-time
We are seeking a Test Lead /Sr. SDET at Onsite with strong Test leadership skills and hands-on experience to Data/ETL Testing, Automation Testing and Test leadership activities. The role…
Added 35 mins ago
EM
Automotive Detailer - Car Washer Full-Time - Halifax Airport
Enterprise Mobility
Halifax, NS
- Full-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as an Automotive Detailer. This position pays $19.00 / hour and is located at the Halifax Airport - 747 BELL…
Added 35 mins ago
BC
Financial Solutions Specialist - Burnaby Branch
Beem Credit Union
Burnaby, BC
- Full-time
If you’re passionate about making a difference and want to join a team that values collaboration, innovation, and purpose, join us on the journey.
Added 35 mins ago
SF
Acquisition Marketing Manager
SickKids Foundation
Toronto, ON
- Full-time
…acquisition across the following channels: door-to-door, mall/public retail venues, airport, internal employee programs, including expansion and testing of new markets to reach new…
Added 35 mins ago
BR
Game Day Lead (Vancouver)
Brodie Rec League
Burnaby, BC · Richmond, BC · Vancouver, BC
- $22 to $28 CAD / hour
- Full-time
1+ year leading or supervising people in events, hospitality, retail, fitness or sports operations, such as a shift lead, supervisor or head coach. You've taught someone a task and held…
Added 35 mins ago
BR
Game Day Lead (Ottawa)
Brodie Rec League
Ottawa, ON
- $22 to $28 CAD / hour
- Full-time
1+ year leading or supervising people in events, hospitality, retail, fitness or sports operations, such as a shift lead, supervisor or head coach. You've taught someone a task and held…
Added 35 mins ago
BR
Game Day Lead (Oakville)
Brodie Rec League
Oakville, ON
- $22 to $28 CAD / hour
- Full-time
1+ year leading or supervising people in events, hospitality, retail, fitness or sports operations, such as a shift lead, supervisor or head coach. You've taught someone a task and held…
Added 35 mins ago
BR
Game Day Lead (Calgary)
Brodie Rec League
Calgary, AB
- $22 to $28 CAD / hour
- Full-time
1+ year leading or supervising people in events, hospitality, retail, fitness or sports operations, such as a shift lead, supervisor or head coach. You've taught someone a task and held…
Added 35 mins ago
RC
Sales Representative
Reliable Corporation
Burlington, ON
- Full-time
This role combines cold calling, inbound lead follow-up, trade-show participation, consultative selling, and ongoing account management.
Added 35 mins ago
TB
Business Development Representative ($85,000-$95,000 OTE)
The Bullpen
Vancouver, BC
- $50,000 to $54,000 CAD / year
- Full-time
We're in a massive growth phase and are building out our team quickly, with plans to significantly increase our headcount over the coming months.
Added 35 mins ago
A
Information Technology - Senior/Lead, Data Visualization Engineer, Product Business Technology
Aritzia
Vancouver, BC
- Full-time
Aritzia is growing, and our Product Business Technology team is growing with it. This is a unique opportunity to join the Product Business Technology department, where you will be part of…
Added 49 mins ago
Retail Experience Lead
Fire & Flower Inc.
Weyburn, SK
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 49 mins ago
Retail Experience Lead
Fire & Flower Inc.
Estevan, SK
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 49 mins ago
Interim Retail Experience Lead
Fire & Flower Inc.
Spruce Grove, AB
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 49 mins ago
Retail Experience Lead
Fire & Flower Inc.
Oshawa, ON
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 49 mins ago
Team Lead, Operations (Overnights)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Whitby, ON
Reporting to the assigned Shift Lead Operations, the Team Leads control and direct all selection, loading, forklift, and support staff to ensure the accurate selection of product to all…
Added 49 mins ago
Sales Associate-Retail
Roots
Vaughan, ON
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 49 mins ago
Sales Associate-Retail
Roots
Oshawa, ON
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…

Staples Inc.

Retail Operations Supervisor

Beloeil, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow2

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

Lead customer engagement and support sales and service targets while supervising store operations, including inventory, merchandising, freight flow, promotions, and backroom organization. Coach and develop associates, facilitate communication, support health and safety practices, and manage weekly cash office administration and reporting.

Requirements

Requires at least three years of retail customer service experience and one to two years of supervisory experience with direct accountability for sales and service targets. Candidates should be able to prioritize and multitask in a fast-paced environment and have strength and a keen eye for visual merchandising.

Skills

Customer Service
Sales
Retail Operations
Team Leadership
Visual Merchandising
Inventory Management
Promotional Setup
Freight Flow
Training and Coaching
Communication
Cash Office Administration
Reporting
Health and Safety
Prioritization
Organization
Multitasking

Benefits

Associate Discount
Health and Dental Benefits
RRSP/DPSP
Performance Bonuses
Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Selling Model
Sales Targets
Service Targets
Operational Excellence
Inventory Standards
Merchandising Standards
Visual Merchandising
Freight Flow
Promotional Setup
Signage
Backroom Management
Stock Levels
Sales Trends
Associate Training
Coaching
Performance Conversations
Cash Office Management
Cash Office Reporting
Health and Safety
Store Operations
Keyholder
Customer Experience

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