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Added 22 mins ago
SALES ASSOCIATE
Bikini Village
Calgary, AB
Full-time
Prepare, identify and place products on the sales floor to provide a memorable shopping experience;
Added 22 mins ago
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
Part-time
Copes with changing situations on the sales floor
Added 22 mins ago
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vaughan, ON
Part-time
Copes with changing situations on the sales floor
Added 22 mins ago
Temporary Fashion Associate - Reitmans
RCL - Reitmans Canada Ltd/Ltée
Calgary, AB
Part-time
Maintain a clean, organized, and visually appealing sales floor.
Added 22 mins ago
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Aurora, ON
Part-time
Copes with changing situations on the sales floor
Added 22 mins ago
Retail Assistant Store Manager-Quartier Dix 30
Bath & Body Works
Brossard, QC
$22.75 to $28.55 USD / hour
Full-time
Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
Added 22 mins ago
Ray-Ban Retail Sales Associate
Ray-Ban
Vancouver, BC
Full-time
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 1 hour ago
Stock Associate (PT), AX Outlet - Cross Iron Mills
Giorgio Armani
Rocky View No 44, AB · Rocky View County, AB
Part-time
As a Stock Associate, you will assist in the execution of merchandising strategies. Your daily presence on the sales floor will provide you the opportunity to understand the business on the…
Added 1 hour ago
Client Advisor, Armani Outlet - Toronto Premium
Giorgio Armani
Halton Hills, ON
Part-time
As an associate with Giorgio Armani Canada Corporation, you will be part of a diverse team, who you will work with to drive sales and provide an excellent client experience that represents…
Added 1 hour ago
Assistant General Manager, Yorkdale
Giorgio Armani
Toronto, ON
Part-time
As a leader within Giorgio Armani Canada Corporation, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will work with the General…
Added 1 hour ago
Fit4Less Host - St. Catharines Glendale Ave
Fit4Less Canada
St. Catharines, ON
Part-time
Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
Added 1 hour ago
Fit4Less Host - Barrie Cundles Road
Fit4Less Canada
Barrie, ON
Part-time
Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
Added 1 hour ago
Fit4Less Host - Mississauga Bristol Road
Fit4Less Canada
Mississauga, ON
Part-time
Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
Added 1 hour ago
Fit4Less Host - Brampton Torbram and Queen
Fit4Less Canada
Brampton, ON
Part-time
Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
Added 1 hour ago
Ray-Ban Retail Sales Associate
EssilorLuxottica Group
Vancouver, BC
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 2 hours ago
Overnight Lumber Recovery Associate Full-Time - 7222 Fort Saskatchewan
The Home Depot Canada
Fort Saskatchewan, AB
Full-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 2 hours ago
Pro Account Sales Associate Part-Time - 7170 Lethbridge
The Home Depot Canada
Lethbridge, AB
Part-time
Pro Account Sales Associates (PASAs) are primarily responsible for building relationships and selling products to industrial, commercial and other professional customers. Key…
Added 2 hours ago
CN - Strategic Account Rep
MSC Industrial Supply Co.
Windsor, ON
Full-time
The Strategic Account Representative is responsible for the development of long-term profitable sales growth through the opening of new, large accounts within a defined geographic area…
Added 2 hours ago
Seasonal Associate-Bramalea City Center
Victoria’s Secret & Co.
Brampton, ON
Full-time
The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.…
Added 2 hours ago
Seasonal Associate-Vaughan Mills
Victoria’s Secret & Co.
Concord, ON
Full-time
The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.…
Added 2 hours ago
Seasonal Associate-Devonshire Mall
Victoria’s Secret & Co.
Windsor, ON
Full-time
The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.…
Added 2 hours ago
Seasonal Associate-Midtown
Victoria’s Secret & Co.
Saskatoon, SK
Full-time
The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.…
Added 2 hours ago
Seasonal Associate-Mapleview VS
Victoria’s Secret & Co.
Burlington, ON
Full-time
The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.…
Added 2 hours ago
Seasonal Associate-Georgian
Victoria’s Secret & Co.
Barrie, ON
Full-time
The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.…
Added 2 hours ago
Seasonal Associate-Square One
Victoria’s Secret & Co.
Mississauga, ON
Full-time
The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.…

Staples Inc.

Retail Operations Supervisor

Airdrie, AB, Canada

Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

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Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor is responsible for driving sales and operational excellence through effective team leadership and customer engagement. They oversee daily store operations, including merchandising, inventory management, and administrative tasks to ensure a high-performance environment.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience with a focus on sales targets. Strong organizational skills and a keen eye for visual merchandising are essential for this role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Cash office administration
Sales coaching
Performance management
Operational excellence
Freight flow
Health and safety compliance
Multi-tasking
Prioritization
Reporting
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Supervision
Customer Service
Merchandising
Inventory
Sales Targets
Cash Office
Reporting
Health and Safety
Team Leadership
Coaching
Visual Merchandising
Freight Flow
Promotions
Staples Canada
Retail Management

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