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Added 1 hour ago
Business Development Manager (Everclean)
Kandor
ON
…self-starter who gets fired up about building your own book of business, thrives on the hunt, and genuinely loves the thrill of turning a cold prospect into a loyal client - we need to…
Added 1 hour ago
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Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Surrey, BC
- Full-time
Ensures staffing levels are adequate to effectively operate the business
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Region Manager
Monster Energy
Oshawa, ON
…bottler partners and key retail customers to execute joint business plans, identify growth opportunities, and ensure alignment on strategic sales and marketing initiatives. You'll spend…
Added 1 hour ago
Region Manager
Monster Energy
Oshawa, ON
…bottler partners and key retail customers to execute joint business plans, identify growth opportunities, and ensure alignment on strategic sales and marketing initiatives. You'll spend…
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Customer Sucess Manager Pricing Reference Services
LSEG
Toronto, ON
- Full-time
Build, maintain and leverage strong relationships with business decision makers and users within each account to gather customer intelligence and influence adoption.
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Gestionnaire de programme / Program Manager
IQVIA
Mississauga, ON
- Full-time
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Shop Supervisor, Nuclear Component Fabrication
BWXT
Cambridge, ON
…of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are passionate about making a…
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Treasury Manager, Capital Markets
Equinix
Toronto, ON
- Full-time
…managing and supporting capital raising for our retail data center business. You will play a key role in funding Equinix’s global growth. This role involves leading the development of new…
Added 1 hour ago
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Seasonal Associate
Sephora
Kelowna, BC
- $19.85 to $24.8 CAD / hour
…supporting both store operations and onstage service during peak business moments. You’ll create a welcoming experience while maintaining a stocked, visually ready store. If you thrive in a…
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Seasonal Associate
Sephora
Langley (City), BC · Langley, BC
- $19.85 to $24.8 CAD / hour
…supporting both store operations and onstage service during peak business moments. You’ll create a welcoming experience while maintaining a stocked, visually ready store. If you thrive in a…
Added 1 hour ago
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Associate Director - U.S. Credit Risk Review
Royal Bank of Canada
Toronto, ON
- Full-time
Artificial Intelligence (AI), Business Data Analysis, Credit Analysis, Critical Thinking, Database Queries, Data Visualization, Decision Making, Long Term Planning, Operational Delivery,…
Added 1 hour ago
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Senior Software Developer, Ottawa, Canada, Hybrid
Cisco
Ottawa, ON
- Full-time
…transforming enterprise network management through automation and intelligence. Our team plays a critical role in simplifying complex network operations, enabling organizations to deliver…
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Senior Data Solutions Consultant
Klick
Toronto, ON
- Full-time
…reliable, production-ready data assets that drive measurable business outcomes. Success in this role requires expertise in Python, SQL, ETL development, enterprise data platforms, and…
Added 2 hours ago
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(CAN) Customer Service Manager
Walmart
Drayton Valley, AB
- Part-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 2 hours ago
PT Clerk Grocery - Admirals Thrifty Foods
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 3 hours ago
M
Winter Co-op 2027 - Software Engineering (8 Months)
Manulife
Toronto, ON
- Full-time
As a Software Engineering Co-op, you’ll gain hands-on experience developing applications and systems that support business and customer solutions. You’ll work with modern development tools…
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M
Winter Co-op 2027 - Software Engineering
Manulife
Toronto, ON
- Full-time
As a Software Engineering Co-op, you’ll gain hands-on experience developing applications and systems that support business and customer solutions. You’ll work with modern development tools…
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Winter Co-op 2027 - AI
Manulife
Toronto, ON
- Full-time
…science and machine learning techniques to solve real-world business problems. You’ll work with modern tools and datasets to explore and prepare data, develop predictive models, and…
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Winter Co-op 2027 - Data Engineering
Manulife
Toronto, ON
- Full-time
As a Data Engineer Co-op, you’ll gain hands-on experience building and supporting the data systems that power business insights and decision-making. You’ll work with modern data tools and…
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Winter Co-op 2027 - Data Engineering
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Waterloo, ON
- Full-time
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Beauty Advisor - Part Time
Sephora
Kingston, ON
- $19.2 to $22.6 CAD / hour
- Part-time
…individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or…
Added 3 hours ago
HR
Principal Project Planner
Hitachi Rail
Toronto, ON
- Full-time
Artificial intelligence may be used in the screening or assessment process for this role.
Added 3 hours ago
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In Store Bakery - Clerk Sales/Service - Tier II SW
Safeway Canada
Swift Current, SK
- Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
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Trainee (m/w/d) in der Kontraktlogistik
Kuehne+Nagel
Montreal, QC
- Contract
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Staples Inc.

Retail Print & Services Supervisor

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Oct 5, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor leads the print and services team to drive sales, maintain operational excellence, and ensure high-quality customer experiences. They are responsible for modeling the store's selling model, training associates, and managing production standards within the print department.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Strong technical skills for operating printing equipment and proven leadership or coaching abilities are required.

Skills

Customer service
Team leadership
Coaching
Sales execution
Print production
Graphic design principles
Technical acumen
Operational excellence
Staff training
Conflict resolution
Multi-tasking
Prioritization
Customer engagement
Store standards
Promotional execution

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Leadership
Customer service
Graphic design
Sales
Coaching
Operations management
Training
Staples
Production
Keyholder
Promotional items
Customer engagement
Technical acumen

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