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Added 3 mins ago
S
Seasonal Associate
sephora.com
Newmarket, ON
- $19.2 to $22.6 CAD / hour
- Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 48 mins ago
KS
Temporary Associate
kate spade new york
Vaughan, ON · Ksny Vaughan Mills
- Part-time
Schedule: Ability to work a flexible schedule to meet the needs of the business - including nights, weekends, busy season, and high-traffic retail days (including but not limited to public…
Added 2 hours ago
HR
Conseiller(ère) à la vente
Holt Renfrew
Montreal, QC
- Full-time
…dental benefits, tuition assistance, and continuous learning and…
Added 2 hours ago
HR
Conseiller(ère) à la vente
Holt Renfrew
Montreal, QC
- Full-time
…dental benefits, tuition assistance, and continuous learning and…
Added 2 hours ago
C
Business Development Associate
Convertiqq
Vancouver, BC
- $3,479 to $4,397 CAD / month
- Full-time
As a Business Development Associate, you'll be at the forefront of customer engagement and sales activity, helping drive campaign performance while gaining first-hand exposure to how…
Added 3 hours ago
M
Critical Environment Technician
Microsoft
Toronto, ON
- Full-time
…As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion…
Added 4 hours ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 4 hours ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 4 hours ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 4 hours ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 4 hours ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 4 hours ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 4 hours ago
PA
Sales Associate Labrador Region
PROVINCIAL AEROSPACE LTD
NL · Wabush, NL
- Full-time
- Temporary
We're looking for a Full-Time Fixed-Term Sales Associate who is passionate about Labrador and excited to help strengthen relationships throughout the region. In this role, you'll build…
Added 5 hours ago
WM
Associate Director, Fundraising
Windmill Microlending
Calgary, AB · Toronto, ON
- $110,000 to $120,000 CAD / year
…working in close partnership with the fundraising team, the Associate Director, Fundraising will contribute to the development and execution of the strategic objectives of the major giving…
Added 5 hours ago
GC
Warehouse Associate
Grimco Canada Inc.
Winnipeg, MB
- $21 to $23 CAD / hour
- Full-time
Interest in long-term growth and development within Grimco
Added 5 hours ago
GC
Warehouse Associate
Grimco Canada Inc.
Toronto, ON
- $21 to $22.5 CAD / hour
- Full-time
Interest in long-term growth and development within Grimco
Added 5 hours ago
GC
Warehouse Associate
Grimco Canada Inc.
Edmonton, AB
- $21 to $23 CAD / hour
The Warehouse Associate is an integral part of the team, responsible for ensuring the smooth and efficient operation of the warehouse. This role involves handling a wide range of tasks,…
Added 5 hours ago
ON
Assistant Manager - Westgate Centre
Old Navy
Grande Prairie, AB
- Full-time
…customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through…
Added 5 hours ago
HC
Production Manager
Hartmann Canada Inc
Brantford, ON
- $115,000 to $135,000 CAD / year
- Full-time
People Development & Engagement: Lead and mentor production supervisors and hourly associates, fostering a culture of accountability and collaboration
Added 5 hours ago
AI
Sales Associate - Mark Wilson's Better used cars
AutoCanada Inc.
Guelph, ON
- $70,000 to $120,000 CAD / year
- Full-time
Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each…
Added 5 hours ago
AI
Sales Associate - Sherwood Park Volkswagen
AutoCanada Inc.
Sherwood Park, AB
- $40,000 to $90,000 CAD / year
- Full-time
Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each…
Added 5 hours ago
AI
Sales Associate - Wellington Motors Ltd.
AutoCanada Inc.
Guelph, ON
- $60,000 to $100,000 CAD / year
- Full-time
Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each…
Added 5 hours ago
AI
Sales Associate - Northland Chrysler Dodge Jeep Ram
AutoCanada Inc.
Prince George, BC
- $75,000 to $120,000 CAD / year
- Full-time
As a Sales Associate, you’ll be the trusted guide for customers - online, over the phone, and in-person - helping them find the vehicle that perfectly fits their lifestyle and needs. Using…
Added 5 hours ago
AI
Sales Associate - Audi Windsor
AutoCanada Inc.
Windsor, ON
- $65,000 to $115,000 CAD / year
- Full-time
Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each…
Added 5 hours ago
AI
Sales Associate - Guelph Hyundai
AutoCanada Inc.
Guelph, ON
- $50,000 to $100,000 CAD / year
- Full-time
Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each…

Staples Inc.

Retail Print & Services Supervisor

Drummondville, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Oct 9, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow2

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

You will lead a team to provide exceptional customer service and drive sales within the print and services department. Additionally, you will manage store operations, coach associates, and ensure high standards of production and customer engagement.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Strong technical skills for operating printing equipment and proven leadership or coaching abilities are required.

Skills

Customer engagement
Team leadership
Sales execution
Print production
Graphic design principles
Coaching
Operational excellence
Staff training
Multi-tasking
Prioritization
Technical acumen
Customer service

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Leadership
Customer experience
Sales
Graphic design
Production
Coaching
Operations
Training
Staples
Keyholder
Promotional items
Store standards
Team management

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