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Added 9 mins ago
PA
Full-Time Casual Floater Front Desk Administrator (Performance Auto Group - GTA)
Performance Auto Group
Brampton, ON
- Full-time
This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.
Added 9 mins ago
Key Account Manager, IT Retail
Human Resources
Toronto, ON
Artificial intelligence will be used in sourcing, reviewing and communicating with candidates for this position.
Added 24 mins ago
S
Paid Services Beauty Advisor - Full Time
sephora.com
Oakville, ON
- $19.7 to $23.2 CAD / hour
- Full-time
As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the…
Added 24 mins ago
S
Store Director
sephora.com
Halifax, NS
- Full-time
As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the…
Added 39 mins ago
A
Ingénieur ou ingénieure en systèmes de contrôle
Alithya
Pickering, ON
- Full-time
Notice on the use of artificial intelligence in our recruitment process
Added 39 mins ago
LE
Key Account Manager, IT Retail
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
Artificial intelligence will be used in sourcing, reviewing and communicating with candidates for this position.
Added 39 mins ago
O
Staff Product Designer - UI Platform
Okta
Toronto, ON
- Full-time
…building world-class components, accessible frameworks, and developer-friendly tools, your work will directly impact millions of administrative and end-user interactions every day. You will…
Added 39 mins ago
TR
Senior Director, GTM AI Product Leader
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
Sales: AI for prospecting and account research, lead and opportunity scoring, call and meeting intelligence, deal inspection and forecasting, proposal and RFP generation, pricing and…
Added 39 mins ago
K
Senior Manager, National CPA Program (NCPP)
KPMG
AB · Lethbridge, AB · Abbotsford, BC · Chilliwack, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Vancouver, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · Fredericton, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Sault Ste. Marie, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Edmonton, Alberta · Kanata, Ontario · Langley, British Columbia
- Full-time
Added 39 mins ago
K
Staff Accountant, Enterprise Core Services
KPMG
Prince George, BC
- Full-time
We embrace the use of artificial intelligence (AI) to enhance th
Added 39 mins ago
K
Senior Accountant, Enterprise Core Services
KPMG
Prince George, BC
- Full-time
We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI to
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BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
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Recreation Therapist
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Registered Practical Nurse - Cardiology/Telemetry
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- Full-time
Brant Community Healthcare System does not use artificial intelligence (AI), automated tools, or algorithms to screen, assess, or rank candidates during the hiring process; all applications…
Added 1 hour ago
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Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Brant Community Healthcare System does not use artificial intelligence (AI), automated tools, or algorithms to screen, assess, or rank candidates during the hiring process; all applications…
Added 1 hour ago
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Painter/Journeyperson
Brant Community Healthcare System
Brantford, ON
- Full-time
Brant Community Healthcare System does not use artificial intelligence (AI), automated tools, or algorithms to screen, assess, or rank candidates during the hiring process; all applications…
Added 1 hour ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Brant Community Healthcare System does not use artificial intelligence (AI), automated tools, or algorithms to screen, assess, or rank candidates during the hiring process; all applications…
Added 1 hour ago
MI
Assistant General Manager
Magna International
ON · Ontario, Canada
- Full-time
Added 1 hour ago
W
(CAN) Produce Department Manager
Walmart
Yorkton, SK
- Full-time
Added 1 hour ago
C
Sr. Manager, Email and Distributed Marketing
CIBC
Toronto, ON
- Full-time
We use artificial intelligence tools during the recruitment

Staples Inc.

Retail Print & Services Supervisor

Halifax, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Oct 26, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

Lead and coach associates to deliver strong customer experiences, drive sales, and meet goals across the print, customer service, and cash areas. Oversee print production and store standards, execute promotions, and support associate training and development.

Requirements

Requires at least three years of retail customer service experience and one to two years in a print or graphic communications environment, including working knowledge of graphic design principles. Supervisory and coaching experience is preferred, along with technical ability to operate computers and printing equipment and strong prioritization, organization, and multitasking skills.

Skills

Customer Service
Retail Sales
Team Leadership
Coaching
Training and Development
Customer Engagement
Print Production
Graphic Design Principles
Computer and Printing Equipment Operation
Sales Execution
Operational Excellence
Prioritization
Organization
Multitasking
Customer Relationship Building

Benefits

Associate Discount
Health and Dental Benefits
RRSP/DPSP
Performance Bonuses
Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print Services
Print Production
Customer Service
Customer Engagement
Sales Execution
Promotional Items
Flyers
Graphic Communications
Graphic Design Principles
Printing Equipment
Computer Equipment
Store Operations
Store Brand Standards
Cash Operations
Keyholder
Leadership
Coaching
Associate Training
Customer Relationships
Sales Goals
Operational Excellence
Prioritization
Organization
Multitasking

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