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Added 7 mins ago
K
Assistant Store Manager - McArthurGlen
Knix
Richmond, BC
- Full-time
Proven experience as a senior retail leader in an upscale, premium, or fashion-forward brand, with a strong balance of people leadership and business acumen to drive results.
Added 7 mins ago
MP
Senior Mining Consultant - Underground
Mining Plus
Sudbury, ON
- Full-time
Contribute to business development and the growth of Mining Plus
Added 7 mins ago
OH
Senior Product Manager
Ontario Health
Toronto, ON
- Full-time
The Senior Product Manager provides strategic leadership for the planning, development, and delivery of digital health products. The role is responsible for defining product vision and…
Added 7 mins ago
T
Customer Experience Associate
TD
Guelph, ON
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 mins ago
T
Personal Banking Associate (Full time) - Blainville, Seigneurie
TD
Blainville, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 mins ago
T
Vendor Manager II
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 mins ago
T
Senior Finance Analyst
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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T
Software Engineer III
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 mins ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 mins ago
TE
Pipeline Integrity Engineer
TC Energy
Calgary, AB
- Full-time
…pipeline failure investigation, excavation programs, procedure development and…
Added 7 mins ago
SL
Senior Consultant, AI Strategy & Program Execution
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Working within a highly collaborative and matrixed environment, the Senior Consultant will coordinate activities across business, technology, architecture, security, governance, and…
Added 22 mins ago
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Director, IT Quality Assurance
CIBC
Toronto, ON
- Full-time
…reliability, and resilience of technology solutions that support our business and clients. As CoE Team Lead, you’ll provide centralized testing standards, strategy and tooling across…
Added 22 mins ago
C
Optical Performance Lab Verification and Testing Co-op
Ciena
Ottawa, ON
- $25.5 to $35 CAD / hour
- Full-time
As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by…
Added 22 mins ago
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Electronic Reliability Engineer Co-op (Winter 2027)
Ciena
Ottawa, ON
- Full-time
As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by…
Added 22 mins ago
CH
Entry Level Route Driver Trainee
Clean Harbors
Delta, BC
- Full-time
…excellence deeply rooted in a strong sense of tradition. Our entire business model revolves around keeping North American businesses green. We generate more than $1.2 billion in annual…
Added 22 mins ago
Investment Support Officer
Scotiabank
ON · Mississauga, ON
…fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the…
Added 22 mins ago
CN
Surface Landman
Canadian Natural
Calgary, AB
- Full-time
Industry Leader: We commenced business in 1989 with a handful of employees and modest production, but today we employ more than 10,000 people and produce over 1 million BOE/d.
Added 22 mins ago
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Ingénieur analyste - Systèmes de contrôle / Engineer, Analyst - Control Systems
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 22 mins ago
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Assembleur / Assembler
RTX
Mirabel, QC
- Full-time
Collins Aerospace, une société du groupe RTX, est un leader des solutions technologiques avancées et intelligentes destinées à l’industrie mondiale de l’aéronautique et de la défense.…
Added 22 mins ago
MN
Vice President, Professional Services
March Networks
Remote, Canada
- Full-time
- Remote
…excellence, customer satisfaction, recurring revenue retention, and business growth by evolving service delivery models, standardizing implementation and support processes, improving…
Added 22 mins ago
HD
Amazon Brand Manager
Hadley Designs
Remote, Canada
- Full-time
- Remote
Own Your Catalog Like a Business, and Win on Amazon.
Added 22 mins ago
Energy Group Leader
Mott MacDonald
Calgary, AB
Working across Groups, Divisions, and the Unit, the Group Leader will build an accountable, collaborative, inclusive, and technically excellent culture; align workforce and succession plans…
Added 22 mins ago
Team Leader - Field Services
QinetiQ
Medicine Hat, AB
…and operational issues, and supporting customer and internal business requirements. The Team Lead also coaches and develops team members while ensuring activities are delivered in…
Added 22 mins ago
GS
QA Training Specialist
Gilead Sciences
AB · CA - AB - Edmonton
- Full-time
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our…
Added 22 mins ago
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Appraiser II, Property Building
Co-operators
Calgary, AB · AB · BC · Moncton, NB · Guelph, ON · Hamilton, ON · London, ON · Mississauga, ON · Ottawa, ON · Toronto, ON · Saskatoon, SK · SK · Edmonton, AB
- Full-time
…prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with…

Staples Inc.

Retail Print & Services Supervisor

Oakville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Oct 27, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

You will lead a team to provide exceptional customer service and drive sales within the print and services department. Additionally, you will manage store operations, coach associates, and ensure high standards of production and customer engagement.

Requirements

The role requires at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Candidates must possess strong leadership skills and the technical ability to operate printing equipment.

Skills

Customer service
Team leadership
Sales execution
Print production
Graphic design principles
Coaching
Operational excellence
Staff training
Conflict resolution
Multi-tasking
Prioritization
Technical acumen
Retail management
Customer engagement
Inventory management

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer service
Leadership
Graphic design
Sales
Coaching
Operations management
Staples
Production
Keyholder
Training
Promotional items
Customer engagement
Team management

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