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Added 13 mins ago
PB
Key Leader
Poppy Barley Inc.
Calgary, AB
- Part-time
Lead the sales floor to motivate the team to achieve store sales and customer experience goals.
Added 27 mins ago
CU
Senior Ecommerce Specialist
CHEIL USA
Mississauga, ON
- $65,000 to $75,000 CAD / year
Cheil Canada serves as the lead agency for Samsung. And while Samsung remains a key partner, our work extends across a growing portfolio of globally recognized brands. Powered by a team of…
Added 43 mins ago
JH
Assistant District Manager
Jackson Hewitt Tax Service Inc.
Vancouver, BC
- Full-time
…energetic and motivated Assistant District Manager (ADM) to help lead multiple tax office locations throughout the Greater Charlotte…
Added 1 hour ago
S
Services Lead, Stores - Full Time
sephora.com
Vancouver, BC
- $22.85 to $28.55 CAD / hour
- Full-time
As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection or…
Added 1 hour ago
S
Stage Experience Lead - Full Time
sephora.com
Grande Prairie, AB
- $20 to $23.55 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 1 hour ago
S
District Asset Protection Manager
sephora.com
Remote, Canada
- Full-time
- Remote
…work you do will directly impact the customer experience and store performance. You’ll manage a team that’s united in beauty, supported by those who are equally as passionate about asset…
Added 1 hour ago
SC
store manager, Truro, New Glasgow, NS
Starbucks Coffee Company
New Glasgow, NS · Truro, NS
- $59,400 to $78,450 CAD / year
- Full-time
Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams
Added 1 hour ago
SC
store manager, Halifax, NS
Starbucks Coffee Company
Halifax, NS
- $59,400 to $78,450 CAD / year
- Full-time
Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams
Added 1 hour ago
HR
Specialist, Designated Beauty Advisor (DBA) - Chantecaille
Holt Renfrew
Vancouver, BC
- Full-time
Share expert level of product knowledge with entire store selling team
Added 1 hour ago
Licensed Assistant Manager Winnipeg MB, LensCrafters
EssilorLuxottica Group
Winnipeg, MB
Partners with store manager to lead a team through strong knowledge & skills.
Added 1 hour ago
Licensed Assistant Manager Brampton, ON-LensCrafters
EssilorLuxottica Group
Brampton, ON
Partners with store manager to lead a team through strong knowledge & skills.
Added 2 hours ago
WC
General Merchandise Assistant Manager
Walmart Canada
Drayton Valley, AB
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 2 hours ago
TC
Assistant Store Manager Marshalls York Major Village
TJX Canada – Winners, Marshalls, HomeSense
Vaughan, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 2 hours ago
TC
Retail Customer Service Coordinator Winners Full-Time - Orchard Plaza Shopping Centre
TJX Canada – Winners, Marshalls, HomeSense
Kelowna, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
PA
Financial Services Specialist
Pfaff Automotive Partners Inc.
Markham, ON
- Full-time
BMW & MINI Markham is looking for an experienced, results-driven Financial Services Specialist to join our team.
Added 2 hours ago
CS
Senior Technical Architect, Application Development & Support
Canadian Standards Association
Toronto, ON
- Full-time
Acts as lead developer and technical design authority for applications in scope, setting coding standards, design patterns, branching strategy, and definition of done for internal and…
Added 2 hours ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Abbotsford, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
W
(CAN) Leader d’équipe, traitement des commandes numériques
Walmart
Pointe-Claire, QC
- Full-time
…communicated priorities from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing…
Added 2 hours ago
WC
(CAN) Health and Beauty Team Lead
Walmart Canada
Summerside, PE
- Full-time
…communicated priorities from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 2 hours ago
WC
(CAN) Produce Team Lead
Walmart Canada
Brampton, ON
- Contract
…as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 2 hours ago
WC
(CAN) Customer Service Manager (Part Time)
Walmart Canada
London, ON
- $15 CAD / hour
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 2 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Shawinigan, QC
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 2 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Trois-Rivières, QC · Cap-de-la-Madeleine, QC
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 2 hours ago
WC
(CAN) Digital Fulfillment Team Lead
Walmart Canada
Montreal, QC
- Full-time
…communicated priorities from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing…
Added 2 hours ago
WC
(CAN) Leader d’équipe, traitement des commandes numériques
Walmart Canada
Pointe-Claire, QC
- Full-time
…communicated priorities from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing…

Staples Inc.

Retail Print & Services Supervisor

Oakville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Oct 27, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

You will lead a team to provide exceptional customer service and drive sales within the print and services department. Additionally, you will manage store operations, coach associates, and ensure high standards of production and customer engagement.

Requirements

The role requires at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Candidates must possess strong leadership skills and the technical ability to operate printing equipment.

Skills

Customer service
Team leadership
Sales execution
Print production
Graphic design principles
Coaching
Operational excellence
Staff training
Conflict resolution
Multi-tasking
Prioritization
Technical acumen
Retail management
Customer engagement
Inventory management

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer service
Leadership
Graphic design
Sales
Coaching
Operations management
Staples
Production
Keyholder
Training
Promotional items
Customer engagement
Team management

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