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Added 7 mins ago
CP
Admin Supervisor
Cheswold Park Hospital
Halifax, NS
- Full-time
We are seeking an experienced and motivated Administrative Supervisor to provide leadership and operational support to our administrative team within Calderdale. Working closely with the…
Added 7 mins ago
N
Project Field Coordinator, Mine
Nutrien
Vanscoy, SK
- Full-time
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each…
Added 7 mins ago
CC
Specialist, Retention - Hybrid
Cogeco Connexion
Hamilton, ON
- Full-time
…from customers requesting to downgrade or disconnect Cogeco services. Your main objective is to resolve customer issues, maximize retention and sales opportunities, and provide…
Added 7 mins ago
CC
Specialist, Retention - Hybrid
Cogeco Connexion
Burlington, ON
- Full-time
…from customers requesting to downgrade or disconnect Cogeco services. Your main objective is to resolve customer issues, maximize retention and sales opportunities, and provide…
Added 7 mins ago
CC
Specialist, Sales
Cogeco Connexion
Burlington, ON
- Full-time
Promotes and up-sells products and services with each customer contact for new and existing customers and processes the order.
Added 7 mins ago
DT
Merchandising Assistant Manager
Dollar Tree Stores
Grand Bend, ON
- Full-time
Access to PerkSpot, an employee discount platform for goods and services
Added 22 mins ago
SC
Environmental Service Attendant 1
Sodexo Canada Ltd
Prince George, BC
- Full-time
Communicate to your supervisor/lead hand the need for major repairs or the addition of lighting, heating and ventilation equipment.
Added 36 mins ago
AC
General Maintenance Worker- Remote Lodge Chapleau, ON
Aramark Canada
Chapleau, ON
- Full-time
Exciting opportunity! ARAMARK Remote Workplace Services is hiring General Maintenance Worker for a brand-new remote lodge opening near Chapleau, Ontario at the end of November. Join our…
Added 36 mins ago
TB
Operations Administrator - (TBS) Contract
The Beer Store
Stoney Creek, ON
- Contract
…part of communities across Ontario, growing into an integrated business that includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage…
Added 52 mins ago
SD
Front Store Supervisor, Hourly Full Time Evening
Shoppers Drug Mart
Winnipeg, MB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 52 mins ago
TP
Shipping Supervisor
TOPPAN Packaging Americas
Mississauga, ON
- Full-time
The Shipping supervisor is accountable for safety, quality, productivity, material handling, cost performance, equipment repair, cost performance, and employee relations in a high…
Added 1 hour ago
P
Pet Groomer & Salon Trainer
PetSmart
Mississauga, ON
- Full-time
…values, and strategy. This role will deliver professional quality services with the upmost focus on quality and care of pets. The Salon Experience Lead will support the development of…
Added 1 hour ago
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Retail Operations Manager
PetSmart
Abbotsford, BC
- Full-time
Provides feedback on associate performance to direct supervisor.
Added 1 hour ago
BH
Technical Support Analyst
Bayshore HealthCare
Toronto, ON · Scarborough, ON
- Full-time
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its…
Added 1 hour ago
P
Pet Groomer & Salon Trainer
PetSmart
Kingston, ON
- Full-time
…values, and strategy. This role will deliver professional quality services with the upmost focus on quality and care of pets. The Salon Experience Lead will support the development of…
Added 1 hour ago
CC
Production Associate - Utility III - 2nd Shift
Cintas Canada
Windsor, ON
- Full-time
…performing a variety of production jobs as directed by the shift supervisor. The tasks for this position may include hanging or sorting garments, bagging or folding product, rolling mats,…
Added 1 hour ago
CG
Geomatics Drafting Supervisor
Challenger Geomatics
AB · Edmonton, AB
- Full-time
…technology to deliver land surveying, mapping and remote sensing services. We work hard to understand the needs of our clients and deliver exceptional service to support the successful…
Added 1 hour ago
HR Advisor (Employee Relations)
Hudbay Minerals
Princeton, BC
Reporting to the Human Resources Superintendent, Employee Relations, the HR Advisor provides expert advisory services and support for the Copper Mountain Mine’s performance management…
Added 1 hour ago
C
Specialist, Sales
Cogeco
Burlington, ON
- Full-time
Promotes and up-sells products and services with each customer contact for new and existing customers and processes the order.
Added 1 hour ago
F
Billing Coordinator (Contract Employment)
Fasken
AB · Calgary, AB
- Full-time
Fasken is a leading international business law and litigation firm. With over 900 lawyers and 1,100+ employees, we have offices in Vancouver, Surrey, Calgary, Tsuut’ina Nations, Toronto,…
Added 1 hour ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Aldergrove, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
TH
Caissier(ère) (temps plein)
The Home Depot
Canada
- Full-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 1 hour ago
TP
Shipping Supervisor
TOPPAN Packaging Americas
Mississauga, ON
- Full-time
The Shipping supervisor is accountable for safety, quality, productivity, material handling, cost performance, equipment repair, cost performance, and employee relations in a high…
Added 1 hour ago
E
Vehicle Lot and Logistics Supervisor
EBlock
Oshawa, ON
- $65,000 to $75,000 CAD / year
- Full-time
As our Vehicle Lot and Logistics Supervisor in Oshawa, you will keep a busy logistics centre running smoothly. You will coach a team of Logistics Centre Coordinators, maintain operations…
Added 1 hour ago
TH
PRO Account Sales Associate Full Time ( BARRHAVEN)
The Home Depot Canada
Ottawa, ON
- Full-time
Spends minimum of 25% of time pursuing new business, most of which to be spend on the sales floor, actively prospecting customers already shopping in the store.

Staples Inc.

Retail Print & Services Supervisor

Oakville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Oct 27, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

You will lead a team to provide exceptional customer service and drive sales within the print and services department. Additionally, you will manage store operations, coach associates, and ensure high standards of production and customer engagement.

Requirements

The role requires at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Candidates must possess strong leadership skills and the technical ability to operate printing equipment.

Skills

Customer service
Team leadership
Sales execution
Print production
Graphic design principles
Coaching
Operational excellence
Staff training
Conflict resolution
Multi-tasking
Prioritization
Technical acumen
Retail management
Customer engagement
Inventory management

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer service
Leadership
Graphic design
Sales
Coaching
Operations management
Staples
Production
Keyholder
Training
Promotional items
Customer engagement
Team management

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