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Added 11 mins ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
…for operations and maintenance; supervise Maintenance Team Leader (MTL) with a team of greater than ten (10) Team Members including Technicians, Tenant Service Coordinators, Property…
Added 25 mins ago
W
Machinist II - 2nd Shift
WIDIA
Belleville, ON
- Internship
…or Tool & Die training program preferred. Four (4) years of experience working as a Machinist or Tool & Die marker preferred. The ability to understand instructions, follow plant processes…
Added 25 mins ago
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Red Seal Millwright
WIDIA
Belleville, ON
- Full-time
Added 1 hour ago
IF
Rental Account Manager
Impact Fulfillment Services
Toronto, ON · Etobicoke, ON
- Full-time
…outside sales. This role will grow with a career path toward Customer Development Manager and/or Business Development Manager roles in our Lease…
Added 1 hour ago
PF
Delivery Driver
Performance Food Group
Ottawa, ON
- Full-time
Performs count check of items and check customer invoices of products that have been loaded.
Added 1 hour ago
PF
Afternoon Warehouse Associate Replenisher
Performance Food Group
Milton, ON
- Full-time
Selecting product in accordance with customer orders and delivery sequence.
Added 1 hour ago
IF
Rental Account Manager
Impact Fulfillment Services
Concord, ON
- Full-time
…outside sales. This role will grow with a career path toward Customer Development Manager and/or Business Development Manager roles in our Lease…
Added 1 hour ago
PF
Afternoon Warehouse Associate Full Case
Performance Food Group
Milton, ON
- Full-time
Retrieving product in accordance with printed customer orders and packing products.
Added 2 hours ago
IB
General Manager (Contract)
Indigo Books & Music
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
…community connection and brand affinity while delivering a customer-centric experience that drives sales, engagement, loyalty, and…
Added 2 hours ago
RO
Associate Optometrist
Review of Optometric Business
Montreal, QC
- Full-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 3 hours ago
LC
Marketing Coordinator
Loblaw Companies Limited
Calgary, AB
- Full-time
The Coordinator, Marketing role strategically builds the profile of Holt Renfrew and its product and experience offering through the development of exciting and high standard events, and…
Added 3 hours ago
I
General Manager (Contract)
Indigo
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
…community connection and brand affinity while delivering a customer-centric experience that drives sales, engagement, loyalty, and…
Added 3 hours ago
HR
Marketing Coordinator
Holt Renfrew
Calgary, AB
- Full-time
The Coordinator, Marketing role strategically builds the profile of Holt Renfrew and its product and experience offering through the development of exciting and high standard events, and…
Added 4 hours ago
E1
English Teacher (ESL/TEFL) | Full-Time | Visa, Flights & Sponsored TEFL
English 1
Vancouver, BC
- Full-time
Career changers from customer service, retail, hospitality, corporate training, communications, banking, IT, media or non-profit
Added 4 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 4 hours ago
KC
Auto Body Apprentice
Kirmac Collision & Autoglass
Kelowna, BC
- Full-time
Kirmac Collision & Autoglass is a family-owned leader in collision repair, proudly serving communities since 1973. For over 50 years, Kirmac has delivered quality workmanship and…
Added 4 hours ago
KC
Auto Body Apprentice
Kirmac Collision & Autoglass
Vancouver, BC
- Full-time
Kirmac Collision & Autoglass is a family-owned leader in collision repair, proudly serving communities since 1973. For over 50 years, Kirmac has delivered quality workmanship and…
Added 4 hours ago
E1
English Teacher (ESL/TEFL) | Full-Time | Visa, Flights & Sponsored TEFL
English 1
Vancouver, BC
- Full-time
Career changers from customer service, retail, hospitality, corporate training, communications, banking, IT, media or non-profit
Added 4 hours ago
E1
English Teacher (ESL/TEFL) | Full-Time | Visa, Flights & Sponsored TEFL
English 1
North Vancouver, BC
- Full-time
Career changers from customer service, retail, hospitality, corporate training, communications, banking, IT, media or non-profit
Added 5 hours ago
CB
Sales Associate - CosmoProf Store # 07376
CosmoProf Beauty
Brampton, ON
- Part-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 6 hours ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Canyon Meadows, Calgary, AB
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 7 hours ago
EM
Office Administrator (Entry Level)
Evertz Microsystems Limited
Burlington, ON
- Full-time
…ideas and drive efficiencies that enhance our overall client…
Added 7 hours ago
EM
Administrative Assistant (Entry Level)
Evertz Microsystems Limited
Burlington, ON
- Full-time
…ideas and drive efficiencies that enhance our overall client…
Added 7 hours ago
MI
Jr Weld Technician
Martinrea International
Woodbridge, ON
- Full-time
1 - 3 years of experience in similar role and in a similar production environment
Added 7 hours ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.

Staples Inc.

Retail Print & Services Supervisor

Nanaimo, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Oct 28, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

Lead and coach associates in print, customer service, and cash operations to deliver strong customer experiences, achieve sales goals, and maintain store standards. Oversee print production and customer interactions, execute promotions, and support associate training and development.

Requirements

Requires at least three years of retail customer service experience and one to two years in a print or graphic communications environment, including working knowledge of graphic design principles. Supervisory and coaching experience is preferred, along with technical ability to operate computers and printing equipment and strong prioritization, organization, and multitasking skills.

Skills

Customer Service
Retail Sales
Team Leadership
Coaching
Print Production
Graphic Design Principles
Customer Engagement
Sales Execution
Training and Development
Operational Excellence
Computer and Printing Equipment Operation
Prioritization
Organization
Multitasking

Benefits

Associate Discount
Health and Dental Benefits
RRSP/DPSP
Performance Bonuses
Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print Services
Customer Service
Customer Engagement
Sales
Sales Execution
Print Production
Graphic Communications
Graphic Design Principles
Team Leadership
Supervision
Coaching
Training and Development
Store Operations
Operational Excellence
Store Standards
Promotions
Customer Relationships
Computer Equipment
Printing Equipment
Prioritization
Organization
Multitasking
Keyholder

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