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Added 6 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
This is an opportunity for a leader who combines strong people management skills with technical aptitude, problem-solving, and an interest in optimizing scheduling systems and workforce…
Added 21 mins ago
KR
L3 Operations Engineer
KTek Resourcing
Canada
- Contract
The L3 VCF Operations Engineer is a subject matter expert responsible for the advanced operational management, in-depth troubleshooting, and strategic optimization of the VMware Cloud…
Added 21 mins ago
AC
Data Analyst - Identity and Access management
Adastra Corporation
Markham, ON
- Other
…development, control reporting and hands-on support for IAM…
Added 21 mins ago
D
Account Director
Dexterra
Halifax, NS
- $60,000 to $65,000 CAD / year
- Full-time
…and/or arena environment. This role is ideal for a hands-on leader who thrives in a fast-paced setting and takes pride in delivering exceptional service during high-profile events and…
Added 36 mins ago
RO
Restaurant Shift Lead (MOD)
Resorts of the Canadian Rockies
Fernie, BC
- Full-time
…Cirque Service Manager. The ideal candidate will be a confident leader who thrives in a fast-paced hospitality environment, leads by example, and is committed to providing exceptional guest…
Added 36 mins ago
WF
Whole Body Team Leader (Body Care, Makeup, Vitamins, Nutrition Department Manager)
Whole Foods Market
Ottawa, ON
- Full-time
Provides overall leadership to the Whole Body team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory…
Added 1 hour ago
WC
Team Leader, Operations III - Shift TBD
Walmart Canada
Cornwall, ON
- Full-time
Position Summary...The Position is responsible for supervising daily distribution center (DC) operations including scheduling, hiring and training of DC Associates. Oversees day to day DC…
Added 1 hour ago
PL
Guest Service Manager
Pomeroy Lodging
Prince George, BC
- Full-time
Is visible in operations throughout the day; supporting quality first impressions at the front desk, lobby, and guest entrance.
Added 1 hour ago
WC
(CAN) Leader d’équipe, traitement des commandes numériques
Walmart Canada
Pointe-Claire, QC
- Full-time
Added 1 hour ago
TC
Warehouse Associate - Reman Bradford
Toromont Cat
Bradford, ON
- Full-time
Shipping and Receiving of parts and material in support of plant operations.
Added 1 hour ago
WC
(CAN) Team Leader Operations- BreakPack/Consolidation Center (16:15-02:45 - Sat/Mon/Tues/Wed)
Walmart Canada
Calgary, AB
- Full-time
Position Summary...The Position is responsible for supervising daily distribution center (DC) operations including scheduling, hiring and training of DC Associates. Oversees day to day DC…
Added 1 hour ago
WC
(CAN) Team Leader Operations - Staple Stock Associate (16:00-02:30 - 1 Year Contract - Tue/Wed/Fri/Sat)
Walmart Canada
Calgary, AB
- Full-time
Position Summary...The Position is responsible for supervising daily distribution center (DC) operations including scheduling, hiring and training of DC Associates. Oversees day to day DC…
Added 1 hour ago
WC
(CAN) Team Leader Operations - Receiving II (16:15-02:45 - Wed/Thu/Fri/Sat)
Walmart Canada
Calgary, AB
- Full-time
Position Summary...The Position is responsible for supervising daily distribution center (DC) operations including scheduling, hiring and training of DC Associates. Oversees day to day DC…
Added 1 hour ago
TC
Production Associate - Shop Helper - Reman Bradford
Toromont Cat
Bradford, ON
- Full-time
Toromont Reman helps you maximize your investment in equipment. Industry leader in parts availability and warranty coverage. Whether you are looking for a custom rebuild or remanufacturing,…
Added 1 hour ago
A
Software Development Manager, Books Discovery
Amazon
Toronto, ON
- Full-time
If you love books, are a strong engineering leader, and you're excited to navigate ambiguous spaces to identify new opportunities, we'd love to hear from you.
Added 1 hour ago
SC
Department Manager, Hardgoods, Duncan Mall
Sport Chek
Duncan, BC
- Full-time
As an ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.
Added 1 hour ago
SC
Senior Developer
SAP Careers
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
Added 1 hour ago
AT
Civil General Construction Supervisor - Kamloops
Arrow Transportation Systems Inc.
BC
- Other
In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations…
Added 1 hour ago
AT
Class 1 Truck Driver - Long Haul
Arrow Transportation Systems Inc.
Prince George, BC
- Full-time
In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations…
Added 1 hour ago
IB
Product Operations Manager
Indigo Books & Music
Regina, SK
- From $50,000 CAD / year
- Full-time
Provides leadership, direction, and ongoing support to Product Operations Leader(s)/Visual Operations Leader(s), ensuring inventory management, product flow, merchandising, promotional…
Added 1 hour ago
M
IAM RBAC Business Solution Analyst Lead
Marsh
Toronto, ON
- Full-time
Experience creating role models, defining role ownership, establishing governance processes, and embedding RBAC into day-to-day operations.
Added 1 hour ago
N
Civil Estimator (Victoria, BC)
Norland
Victoria, BC
- Full-time
Copcan Civil is a leader in civil contracting, construction management, environmental contracting, forestry, demolition, and aggregate sales across British Columbia. Our expertise spans a…
Added 1 hour ago
S
Surface Treatment Operator (Plating Operator) - Weekend Night Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a global leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to the manufacturing of major…
Added 1 hour ago
BC
Kitchen Manager - Blanco, Annex
Blanco Cantina
Toronto, ON
- Full-time
…exceptional food quality. You’ll oversee all back-of-house operations, manage inventory and costs, and ensure the kitchen runs efficiently while maintaining high standards of safety and…
Added 1 hour ago
AF
Product Manager
ATB Financial
AB · Edmonton, AB
- Full-time
…field (or equivalent practical industry experience as a Product Leader, Product Manager, or Product…

Staples Inc.

Retail Print & Services Supervisor

Nanaimo, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Oct 28, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

Lead and coach associates in print, customer service, and cash operations to deliver strong customer experiences, achieve sales goals, and maintain store standards. Oversee print production and customer interactions, execute promotions, and support associate training and development.

Requirements

Requires at least three years of retail customer service experience and one to two years in a print or graphic communications environment, including working knowledge of graphic design principles. Supervisory and coaching experience is preferred, along with technical ability to operate computers and printing equipment and strong prioritization, organization, and multitasking skills.

Skills

Customer Service
Retail Sales
Team Leadership
Coaching
Print Production
Graphic Design Principles
Customer Engagement
Sales Execution
Training and Development
Operational Excellence
Computer and Printing Equipment Operation
Prioritization
Organization
Multitasking

Benefits

Associate Discount
Health and Dental Benefits
RRSP/DPSP
Performance Bonuses
Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print Services
Customer Service
Customer Engagement
Sales
Sales Execution
Print Production
Graphic Communications
Graphic Design Principles
Team Leadership
Supervision
Coaching
Training and Development
Store Operations
Operational Excellence
Store Standards
Promotions
Customer Relationships
Computer Equipment
Printing Equipment
Prioritization
Organization
Multitasking
Keyholder

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