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Added 7 mins ago
FM
Maintenance Supervisor - Stamping
Ford Motor Company
Oakville, ON
- Full-time
Driving Operational Excellence: Lead and direct a team of employees that consistently makes high-quality products and meets or exceeds production targets. You will take ownership of team…
Added 7 mins ago
SS
Continuous Improvement Process Engineer
Samuel, Son & Co.
Markham, ON
- Full-time
…applying continuous improvement and key Lean manufacturing/production principles and techniques to areas of production. Recommend product…
Added 7 mins ago
HR
Food Store Manager
Hughes Recruitment & Strategy Collective
Moosomin, SK
- Full-time
…team and a positive workplace culture worth preserving. You'll lead five department managers, support their development, and work together to improve financial performance, strengthen store…
Added 7 mins ago
DF
Full-Stack Automation Engineer
DUCA Financial Services Credit Union Ltd.
Toronto, ON · North York, ON
- Full-time
…role is highly hands‑on and works closely with the Automation Lead, Applications and Data team, Center of Excellence (CoE) team, and business stakeholders to deliver API‑driven automation,…
Added 22 mins ago
RF
Senior Animation Artist - Temporary Contract
Rodeo FX
Montreal, QC
- Contract
…whether realistic or stylized. Working closely with the Animation Lead and Supervisor, the artist contributes creatively and technically to the success of each shot, while adhering to the…
Added 22 mins ago
P
Senior Software Developer in Test | Ingénieur·e logiciel senior en test
Plotly
Remote, Canada
- Full-time
- Remote
…and feature development to improve product quality. You will lead initiatives to enhance the overall software development process with a focus on quality. You will collaborate closely with…
Added 22 mins ago
CS
Assistant Cook - Part-time
Cogir Senior Living
Kawartha Lakes, ON · Bloom Lindsay
- Part-time
· Lead with H.E.A.R.T. (hear, empathize, acknowledge, respond, thank)
Added 22 mins ago
SF
Senior Site Reliability Engineer
Safe Fleet
Coquitlam, BC
- Full-time
…critical events, and ensure post-incident remediation reaches production rather than ageing in a backlog. Safe Fleet is actively applying artificial intelligence to reliability engineering,…
Added 22 mins ago
SF
Senior AI Engineer
Safe Fleet
Coquitlam, BC
- Full-time
Establish AI evaluation, observability and guardrails - eval harnesses, regression testing for prompts and agents, tracing, quality and cost monitoring in production.
Added 37 mins ago
TL
Sales Development Representative
The Leadership Agency
Montreal, QC
- Full-time
…Conversion - that do the actual work: keyword research, content production, campaign management, technical fixes, and reporting. Customers feel like they've hired a high-quality growth…
Added 37 mins ago
RF
Senior Animation Artist - Temporary Contract
Rodeo FX
Montreal, QC
- Contract
…whether realistic or stylized. Working closely with the Animation Lead and Supervisor, the artist contributes creatively and technically to the success of each shot, while adhering to the…
Added 37 mins ago
E
Project Manager
EeStairs
Brantford, ON
- Full-time
Lead cross-functional project teams, fostering collaboration and motivating team members to achieve project milestones and deliverables. Communicating continual improvement strategies to…
Added 37 mins ago
Assistant Clinic Manager - Dental
Passion Dental Group Inc.
Hamilton, ON · Mississauga, ON · Toronto, ON · Vaughan, ON
…support the team and patient experience, and step into the lead when the Clinic Manager is…
Added 52 mins ago
Senior Software Developer
Range Group - Job Postings
Toronto, ON
…days it means designing a new service, or fixing something in production. If that variety sounds energizing, you'll fit…
Added 1 hour ago
R
Process Technician - E Nickel - Weekend Nights
RTX
Oakville, ON
- Full-time
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our…
Added 1 hour ago
E
Product Marketing Manager - Contractor - 26423
Enverus
Calgary, AB
- Contract
The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power…
Added 1 hour ago
Senior Software Developer
Range
Toronto, ON
…days it means designing a new service, or fixing something in production. If that variety sounds energizing, you'll fit…
Added 1 hour ago
Manufacturing Engineer - Machining
BWXT
Cambridge, ON
…manufacturing processes in support of safe, efficient, and high‑quality production. The position ensures machining‑related documentation aligns with BWXT’s Quality System requirements,…
Added 1 hour ago
BS
Infusion Nurse - Clinic Lead (RN) - Scarborough, ON / Infirmier(-ère) autorisé(e) - chef de clinique - Scarborough, Ont.
BioScript Solutions
Toronto, ON · Scarborough, ON
- Full-time
Lead with Confidence: Manage the clinic environment by ensuring a clean, safe, and professional space for patients and staff, promoting excellence in care through attention to detail and…
Added 1 hour ago
BS
Infusion Nurse - Clinic Lead (RN) - Mississauga, ON / Infirmier(-ère) autorisé(e) - chef de clinique - Mississauga, Ont.
BioScript Solutions
Mississauga, ON
- Full-time
Lead with Confidence: Manage the clinic environment by ensuring a clean, safe, and professional space for patients and staff, promoting excellence in care through attention to detail and…
Added 1 hour ago
X
Senior Engineer - Enterprise Platforms
Xero
Vancouver, BC
- Full-time
…and continuous improvement. Working alongside your Platform Lead, you will improve technical standards, reduce system clutter, and build reusable solutions that make daily work smoother for…
Added 1 hour ago
Senior Software Developer
TripArc
Toronto, ON
…days it means designing a new service, or fixing something in production. If that variety sounds energizing, you'll fit…
Added 1 hour ago
PLANT MANAGER
SOPREMA Canada
Woodstock, ON
…successfully integrate technological changes, achieve target production volumes and develop team autonomy. The Plant Manager coordinates production, maintenance, quality, logistics and…
Added 2 hours ago
Q
Director of Product Development- Glass Hardware
Quikr
Vancouver, BC
- Full-time
This person will lead hardware products across the full lifecycle, from product requirements and engineering development through validation, industrialization, mass production, launch, and…
Added 2 hours ago
Surveyor - MEC & Existing Ship Surveys
Lloyds Register
Halifax, NS
We are looking for an experienced surveyor who will assess the design, production, and in-service aspects of engineering assets, using procedures, experience and knowledge appropriate for…

Staples Inc.

Retail Print & Services Supervisor

Nanaimo, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Oct 28, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

Lead and coach associates in print, customer service, and cash operations to deliver strong customer experiences, achieve sales goals, and maintain store standards. Oversee print production and customer interactions, execute promotions, and support associate training and development.

Requirements

Requires at least three years of retail customer service experience and one to two years in a print or graphic communications environment, including working knowledge of graphic design principles. Supervisory and coaching experience is preferred, along with technical ability to operate computers and printing equipment and strong prioritization, organization, and multitasking skills.

Skills

Customer Service
Retail Sales
Team Leadership
Coaching
Print Production
Graphic Design Principles
Customer Engagement
Sales Execution
Training and Development
Operational Excellence
Computer and Printing Equipment Operation
Prioritization
Organization
Multitasking

Benefits

Associate Discount
Health and Dental Benefits
RRSP/DPSP
Performance Bonuses
Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print Services
Customer Service
Customer Engagement
Sales
Sales Execution
Print Production
Graphic Communications
Graphic Design Principles
Team Leadership
Supervision
Coaching
Training and Development
Store Operations
Operational Excellence
Store Standards
Promotions
Customer Relationships
Computer Equipment
Printing Equipment
Prioritization
Organization
Multitasking
Keyholder

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