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Added 10 mins ago
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Quality Assurance Specialist
Gastops
Ottawa, ON
- Contract
…critical equipment from the design stage through to in-service operations and support. We design, manufacture, and support advanced equipment sensing and analysis products, including…
Added 10 mins ago
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Early Morning Warehouse Associate
UPS
Concord, ON
- Internship
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 10 mins ago
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Seasonal Personal Vehicle Delivery Driver
UPS
St. Catharines, ON
- Temporary
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 10 mins ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
Le spécialiste SSE soutient les programmes de santé, sécurité et environnement (SSE) au sein des opérations de Sunoco dans la région Est du Canada. Le titulaire du poste travaille en…
Added 10 mins ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
Le spécialiste SSE soutient les programmes de santé, sécurité et environnement (SSE) au sein des opérations de Sunoco dans la région Est du Canada. Le titulaire du poste travaille en…
Added 26 mins ago
Senior Manager, Delivery Portfolio Management (OneStream)
Clearsulting
Canada
Lead continuous improvement initiatives that enhance portfolio management, reporting, delivery operations, project management tools, and overall client experience.
Added 26 mins ago
Solution Consultant (California)
Logile, Inc.
Canada
…retailers optimize workforce management, labor planning, and store operations through innovative software solutions. In this role, you will partner directly with customers throughout the…
Added 26 mins ago
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Facility Manager
BGIS
Sudbury, ON
- Full-time
The Facility Manager is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency…
Added 41 mins ago
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Back of House - Sous Chef
Moxies
Kelowna, BC
- Full-time
…a part of our Leadership Team. With the opportunity to help lead the culinary operations in the restaurant, including developing leaders and team members, learning to maintain a positive…
Added 41 mins ago
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E-Commerce Operations Specialist
PERGOLUX
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
As our E-Commerce Operations Specialist, you will drive the day-to-day operational excellence and health of our US storefront, ensuring seamless user experiences, catalog precision, and…
Added 41 mins ago
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Optician / Retail Partner Ownership
Specsavers
Regina, SK
- Full-time
Continue to develop your career as a business owner - Lead your own store and get access to our Partner Growth Program to hone your business acumen and uncover new skills while building a…
Added 41 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 41 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 41 mins ago
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CNC Programmer
Husky Technologies
Bolton, ON
- Full-time
Lead and perform troubleshooting to generate multiple hypotheses regarding the causes of a problem by employing methodical, logical approaches to problem solving
Added 41 mins ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 41 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 41 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 41 mins ago
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Scheduler
Kiewit
Toronto, ON
- Full-time
Eastern Canada District's projects include highways, bridges, mass transit, mine site development & open pit operations, hydroelectric powerhouses, wind-power plants, dams & industrial.…
Added 41 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 41 mins ago
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Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
…Product Development Engineer. The successful candidate will lead the technical development of packaging products working with business development, completing engineering, and subsequent…
Added 41 mins ago
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Senior Manager, Delivery Portfolio Management (OneStream)
Clearsulting
Toronto, ON
- Full-time
Lead continuous improvement initiatives that enhance portfolio management, reporting, delivery operations, project management tools, and overall client experience.
Added 41 mins ago
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Product Specialist - Risk and Performance
SimCorp
Toronto, ON
- Full-time
Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and…
Added 41 mins ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 41 mins ago
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Associate Director Quantity Surveyor
Mace
Vancouver, BC
- Full-time
The Project: Mace is looking for talented MRICS-qualified quantity surveyors for the following roles - Operations Director, Associate Director, and Senior Manager, to join multidisciplinary…
Added 41 mins ago
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Partner Enablement & Operations Manager
Quikr
Ottawa, ON
- Full-time
This role will bring together partner sourcing, lead generation, data enrichment, revenue operations, and partner enablement to create a scalable and measurable channel sales function.

Staples Inc.

Retail Print & Services Supervisor

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Oct 29, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor will lead a team to provide exceptional customer service, drive sales, and maintain operational excellence within the print and services department. They are responsible for modeling the selling model, managing store brand standards, and conducting associate training.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Strong technical skills for operating printing equipment and proven leadership or coaching abilities are required.

Skills

Customer service
Team leadership
Sales execution
Print production
Graphic design principles
Coaching
Operational excellence
Staff training
Conflict resolution
Multi-tasking
Prioritization
Technical acumen
Customer engagement
Store management
Promotional execution

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print Services
Supervisor
Customer Engagement
Sales Execution
Graphic Design
Operational Excellence
Team Leadership
Staff Training
Staples
Keyholder
Production Management
Promotional Items
Customer Experience
Coaching
Retail Operations
Printing Equipment
Technical Acumen
Performance Management
Store Standards

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