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Added 8 mins ago
SM
Underground Walking Boss
Swick Mining Services
Timmins, ON
- $141,250 CAD / year
- Full-time
…regulatory requirements. This position serves as the primary leader for assigned crews, providing direction, coaching, and support while coordinating resources to achieve operational and…
Added 8 mins ago
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Labourer
AIM KENNY U-PULL
Sudbury, ON · Greater Sudbury, ON
- $20 CAD / hour
- Full-time
Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over…
Added 8 mins ago
CO
Manager SIPA (Official Plan and Legislation)
City of Toronto
Toronto, ON
- Full-time
As a people leader, the Manager is responsible for motivating, developing, and training staff, fostering an environment that values effective teamwork, continuous learning, and innovation.…
Added 8 mins ago
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Country Manager, Canada
Hollister Incorporated
Aurora, ON
- Full-time
…provides overall leadership, ensuring that all goals are met. This leader also ensures Company culture leads to high Associate…
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Account Director - Integrated
AIP Connect
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
…the account team at the Agency. As a strong, confident client leader, you will own relationships, manage the team, and drive integrated projects across the agency. You’ll take client briefs…
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IT
Estimator / Project Coordinator
InTandem Talent
Hamilton, ON
- Full-time
With over 120 years of experience in North America, Soletanche Bachy Canada (“SB Canada”) is an established leader in the deep foundations industry. Through our affiliation with the…
Added 8 mins ago
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Employment and Labour Law Associate
Life After Law
Vancouver, BC
- Full-time
…established, internationally respected firm as it expands its operations across…
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Personal Banking Associate Trainee (Full time)- Gatineau De La Gappe
TD
Gatineau, QC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
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Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
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Bus Operations Support Lead I
TD
Toronto, ON
- Full-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
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Senior Group Risk Analyst, ILED (5026)
TD
Toronto, ON
- Full-time
Support technology solution projects and change requests, related to the operational risk loss event data and MERLIN operations, by working with technology and risk partners to ensure…
Added 8 mins ago
Warehouse Helper
Right Time Group of Companies
Hamilton, ON
As a growing industry leader, we provide service and home comfort solutions to over 250,000 Canadian customers each year! We are a team of extraordinary home service experts providing…
Added 8 mins ago
Principal Software Engineer
OCS Ontario Cannabis Store
Toronto, ON
The Principal Software Engineer is a senior member of the IT Development team and serves as the hands-on technical leader for Microsoft Dynamics 365 Finance and Operations and its…
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Director, Operations (Manufacturing)
Sofina Foods Inc
Brampton, ON
Reporting to the VP, Operations, the Director, Operations serves as the senior site leader with end-to-end accountability for plant performance. The Director provides strategic and…
Added 8 mins ago
Supervisor
JD Sports / Livestock / Size?
Nanaimo, BC
Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes.
Added 8 mins ago
Avionics Manager
Calm Air Human Resources
Winnipeg, MB
Change management leader – execute change while supporting employees through communication, listening and actioning
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TS
Nursing Manager
The Salvation Army Canada and Bermuda Territory
Calgary, AB
- Part-time
…and quality of work; works closely with the Clinical Nurse Leader in planning for resident care within the organization according to strategic objectives and priorities; provides leadership…
Added 8 mins ago
BC
Underground Foreman Position
Blackline Civil
Edmonton, AB
- Full-time
…sanitary, and storm systems. The ideal candidate is a strong leader who understands underground construction inside and out and can drive productivity while maintaining high-quality…
Added 8 mins ago
BC
Base Foreman - Civil Construction
Blackline Civil
Edmonton, AB
- Full-time
…area. The successful candidate will oversee base preparation operations, coordinate daily site activities, and ensure work is completed safely, efficiently, and according to project…
Added 8 mins ago
IT
Estimator / Project Coordinator – Major Projects
InTandem Talent
Hamilton, ON
- Full-time
With over 120 years of experience in North America, Soletanche Bachy Canada (“SB Canada”) is an established leader in the deep foundations industry. Through our affiliation with the…
Added 8 mins ago
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Revenue Operations Specialist
ApprovalMax
Toronto, ON
- Full-time
…recognized, trusted by over 20,000 businesses globally, a 2026 G2 Leader with 4.8/5 rating and has won ‘Xero App Partner of the Year’ multiple times since 2020 in different…
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Senior Manager, First Party Fraud Analytics - Lending
BMO
Toronto, ON · FCP
- Full-time
We are seeking a senior analytical leader to advance BMO’s First Party Fraud (FPF) analytics capabilities. This role is accountable for executing data-driven strategies that proactively…
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Senior Manager, First Party Fraud Analytics - Onboarding
BMO
Toronto, ON · FCP
- Full-time
We are seeking a senior analytical leader to advance BMO’s First Party Fraud (FPF) analytics capabilities. This role is accountable for executing data-driven strategies that proactively…
Added 8 mins ago
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Senior Manager, First Party Fraud Analytics - Cards
BMO
Toronto, ON · FCP
- Full-time
We are seeking a senior analytical leader to advance BMO’s First Party Fraud (FPF) analytics capabilities. This role is accountable for executing data-driven strategies that proactively…
Added 8 mins ago
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Senior Manager, First Party Fraud Analytics - Business Banking
BMO
Toronto, ON · FCP
- Full-time
We are seeking a senior analytical leader to advance BMO’s First Party Fraud (FPF) analytics capabilities. This role is accountable for executing data-driven strategies that proactively…

Staples Inc.

Retail Print & Services Supervisor

Bowmanville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Nov 2, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence in the print and services department. They are responsible for modeling the selling model, managing store brand standards, and conducting associate training.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Proficiency in operating printing equipment and strong leadership skills are required.

Skills

Customer service
Leadership
Team management
Sales execution
Print production
Graphic design principles
Coaching
Operational excellence
Technical acumen
Prioritization
Organization
Multi-tasking
Customer engagement
Training
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer service
Leadership
Sales
Graphic design
Printing equipment
Operational excellence
Team management
Coaching
Training
Customer engagement
Staples
Store operations
Promotional items

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