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Added 12 mins ago
SB
Site Superintendent, Star Ready to Move Homes
Star Building Materials Winnipeg
Winnipeg, MB
- Full-time
A leader; you develop and improve the skills of others through effective coaching and guidance.
Added 12 mins ago
DH
Director of Operations
Delta Hotels and Resorts®
Whistler, BC
- Full-time
Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and…
Added 12 mins ago
MS
Managing Director
Manos Software Group
Montreal, QC
- Full-time
Relevant experience as a business operations leader with a commercial, customer centric and continuous improvement mindset.
Added 12 mins ago
People & Culture - Recruiter
Beyond Energy Services & Technology
Calgary, AB
Beyond Energy Services and Technology began in Canada in December 2015 and is a Managed Pressure Drilling (MPD) leader with a mission to provide sustainable, innovative, and best-in-class…
Added 12 mins ago
MPD Technology - Automation Manager
Beyond Energy Services & Technology
Calgary, AB
Bachelor's degree in Electrical, Controls, Mechatronics or Automation Engineering, or equivalent experience.
Added 27 mins ago
C
Warehouse & Distribution Director
Cascades
Longueuil, QC · Saint-Hubert, QC
- $150,000 to $180,000 CAD / year
- Full-time
You are a logistics leader who excels at building high-performing operations, optimizing distribution networks, and driving continuous improvement. This is an opportunity to lead…
Added 27 mins ago
Chef de Programme / Program Manager
OPAL-RT
Montreal, QC
Leader mondial dans la diversité des applications, nos outils sont utilisés dans une multitude de secteurs tels que l'automobile, l'aérospatiale, l’énergie, le transport, la fabrication…
Added 27 mins ago
Vice President, Sales, BC
Long View Systems
Vancouver, BC
10+ years of experience in sales leadership position
Added 27 mins ago
Retail Sales Associate
EssilorLuxottica Group
Whistler, BC
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 27 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Edmonton, AB
- Full-time
3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
Added 27 mins ago
SI
Retail Print & Services Supervisor
Staples Inc.
Surrey, BC
- Full-time
3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
Added 27 mins ago
AM
Mechanical Technologist
AdvanTec Marine
Calgary, AB
- $70,000 to $85,000 CAD / year
- Full-time
…Bending Technologies has established itself as an industry leader in structural bending, pipe bending, low deformation bending, and forming of structural steel. Our combination of…
Added 42 mins ago
X
VP, Communications, Brand and Marketing
Xanadu
Toronto, ON
- Full-time
…relations, corporate branding, and product marketing under one leader to build an integrated strategy connecting Xanadu’s mission, technical progress, and commercial priorities with key…
Added 42 mins ago
GM
Sanitation Level II - Outside 5-month Term
Grain Millers, Inc.
Yorkton, SK
- Temporary
…doing the right thing, always. As a trusted North American leader in the food production industry, we're proud of our legacy of quality, safety, and integrity. Now, we're looking for…
Added 42 mins ago
IP
Sr Manager Project / Program
IDEMIA Public Security
Oakville, ON
- Full-time
Proven experience managing complex customer contracts, contractual deliverables, acceptance requirements, change requests, service levels, project financials, and executive governance.
Added 42 mins ago
RC
Inside Sales Representative
Rexel Canada
Brantford, ON
- $50,000 to $65,000 CAD / year
- Full-time
Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical…
Added 42 mins ago
OT
Chef de Programme / Program Manager
OPAL-RT TECHNOLOGIES
Montreal, QC
- Full-time
Leader mondial dans la diversité des applications, nos outils sont utilisés dans une multitude de secteurs tels que l'automobile, l'aérospatiale, l’énergie, le transport, la fabrication…
Added 42 mins ago
WF
Bakery Department Supervisor - Full Time
Whole Foods Market
Vancouver, BC
- Full-time
…bakery, coffee, and juice displays. Supports the Bakery Team Leader and Associate Team Leader(s) to ensure smooth operation of the Bakery Team. All Whole Foods Market Retail jobs require…
Added 42 mins ago
RP
Vice President Finance
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
…of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates. We will…
Added 42 mins ago
SC
Category Business Manager - Hardgoods (12 Month Contract)
Sport Chek
Calgary, AB
- Full-time
…understanding our customers by analyzing product, industry and customer data to evolve their merchandising category and enhance the overall customer…
Added 42 mins ago
T
Bodily Injury, Claims Advisor
TD
AB · Markham, ON · Calgary, AB
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 42 mins ago
T
Relationship Manager
TD
Peterborough, ON · Oshawa, ON
- Full-time
The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for…
Added 42 mins ago
T
Customer Experience Associate - Vaudreuil
TD
Vaudreuil-Dorion, QC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 42 mins ago
T
Commercial Mortgage Group Associate
TD
Toronto, ON
- Full-time
…Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States…
Added 42 mins ago
T
Customer Experience Associate - Cantonese Language Skills an Asset
TD
Vancouver, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…

Staples Inc.

Retail Print & Services Supervisor

Surrey, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Nov 6, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor will lead a team to provide exceptional customer service, drive sales, and maintain operational standards within the print and services department. They are responsible for coaching associates, managing production workflows, and ensuring the store meets its performance goals.

Requirements

Candidates must have at least 3 years of retail customer service experience, including supervisory or coaching roles. Additionally, 1-2 years of experience in a print or graphic communications environment with technical proficiency in printing equipment is required.

Skills

Customer service
Team leadership
Coaching
Sales execution
Print production
Graphic design principles
Operational excellence
Staff training
Conflict resolution
Multi-tasking
Prioritization
Technical acumen
Communication
Retail management
Customer engagement

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer engagement
Sales execution
Leadership
Operational excellence
Graphic design
Printing equipment
Coaching
Staff development
Staples
Keyholder
Promotional items
Store standards
Production management

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