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Lead Field Service Technician
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Hamilton, ON
- Full-time
As a BAS Field Service Technician at Honeywell, you will have the opportunity to join our Field Service team, ensuring efficient and effective service delivery to our customers. You will…
Added 14 mins ago
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Senior Technical Consultant, Environmental Scientist
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Calgary, AB
- Full-time
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Field Service Engineer- Calgary, AB
Kinectrics
Calgary, AB
- Full-time
Position: Field Service Testing Engineer HVST
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Warehouse & Distribution Director
Cascades
Longueuil, QC · Saint-Hubert, QC
- $150,000 to $180,000 CAD / year
- Full-time
…and driving continuous improvement. This is an opportunity to lead warehousing and distribution across a complex North American network while influencing customer service, inventory…
Added 15 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Edmonton, AB
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 15 mins ago
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Retail Print & Services Supervisor
Staples Inc.
Surrey, BC
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 29 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 29 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Quesnel, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
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Full Time(CAN) Customer Service Manager
Walmart Canada
Charlottetown, PE
- $15 CAD / hour
- Full-time
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Conference Porter Supervisor - Flex - Year Round
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- Full-time
The purpose of this role is to lead the Porter team in delivering exceptional guest service by managing event space set-up and tear-down, maintaining standards, coordinating logistics, and…
Added 29 mins ago
TC
Assistant Store Manager Marshalls - South Keys Mall
TJX Canada – Winners, Marshalls, HomeSense
Ottawa, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
…including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and…
Added 29 mins ago
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(CAN) Stocking 2 Team Lead
Walmart Canada
Charlottetown, PE
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 29 mins ago
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Supervisor, Restaurants and Banquets- Flex - Year Round
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The purpose of this role is to lead frontline operations by supervising team members, ensuring exceptional guest service, and supporting the efficient delivery of restaurant and banquet…
Added 29 mins ago
TC
Merchandising Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Lethbridge, AB
- Full-time
…join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy…
Added 29 mins ago
IP
Sr Manager Project / Program
IDEMIA Public Security
Oakville, ON
- Full-time
Lead multiple complex customer projects and programs from initiation through planning, scope definition, design, execution, deployment, acceptance, transition to operations, maintenance,…
Added 29 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Vaughan, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 29 mins ago
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(CAN) Front End Checkout Team Associate
Walmart Canada
Mississauga, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 29 mins ago
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(CAN) Customer Service Manager
Walmart Canada
Regina, SK
- $15 CAD / hour
- Contract
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PS
Senior Security Analyst
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- Full-time
…technology, and innovation to improve efficiency, accuracy, and customer experience. PBC Solutions administers Health Insurance BC Services on behalf of the BC Ministry of Health, including…
Added 29 mins ago
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Transportation Specialist
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- Part-time
…Wheels of Hope Transportation Program to deliver exceptional customer service to both internal and external stakeholders. This position will work as part of a team supporting staff and…
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Operations Manager
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…front-line teams are equipped to deliver consistent, efficient and customer-focused…
Added 29 mins ago
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Outside Sales Representative
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AB · Edmonton, AB
- Full-time
Educate the customer on convenience and foodservice programs, new product promotions, marketing policies, service, delivery specifics, and industry activities.
Added 29 mins ago
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Automotive Detailer - Car Washer - Edmonton
Enterprise
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- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 29 mins ago
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Front End Checkout Team Associate - PT
Walmart Canada
Calgary, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 29 mins ago
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Canada Territory Sales Representative - Calgary, Alberta
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Calgary, AB
- $38.46 CAD / hour
- Full-time
Build and maintain existing and potential customer relationships, serving as their primary point of contact.

Staples Inc.

Retail Print & Services Supervisor

Surrey, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Nov 6, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor will lead a team to provide exceptional customer service, drive sales, and maintain operational standards within the print and services department. They are responsible for coaching associates, managing production workflows, and ensuring the store meets its performance goals.

Requirements

Candidates must have at least 3 years of retail customer service experience, including supervisory or coaching roles. Additionally, 1-2 years of experience in a print or graphic communications environment with technical proficiency in printing equipment is required.

Skills

Customer service
Team leadership
Coaching
Sales execution
Print production
Graphic design principles
Operational excellence
Staff training
Conflict resolution
Multi-tasking
Prioritization
Technical acumen
Communication
Retail management
Customer engagement

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer engagement
Sales execution
Leadership
Operational excellence
Graphic design
Printing equipment
Coaching
Staff development
Staples
Keyholder
Promotional items
Store standards
Production management

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