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Added 4 mins ago
Global Marketing Category Manager
Jobgether
Canada
Full-time
This role offers the opportunity to shape and execute global marketing strategies across defined product categories and business segments. You will lead product lifecycle and…
Added 4 mins ago
Sr. Manager, Procurement & Category Management – Marketing & Business Services
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Full-time
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Added 4 mins ago
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Added 18 mins ago
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Added 18 mins ago
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Project Manager
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Added 34 mins ago
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Added 34 mins ago
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Added 34 mins ago
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Added 34 mins ago
Executive Operations Coordinator
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Added 34 mins ago
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Added 34 mins ago
Software Engineering Manager
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Staples Inc.

Retail Print & Services Supervisor

Saskatoon, SK, Canada

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Sep 21, 2026

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Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Print & Services Supervisor leads a team to provide exceptional customer experiences while driving sales and maintaining operational excellence in the print and service areas. They are responsible for coaching associates, managing store brand standards, and ensuring smooth daily operations as a keyholder.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Strong technical skills for operating printing equipment and proven supervisory or coaching abilities are required.

Skills

Customer service
Team leadership
Coaching
Print production
Graphic design principles
Sales execution
Operational excellence
Training and development
Technical acumen
Prioritization
Organization
Multi-tasking
Customer engagement
Store standards
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer service
Leadership
Supervision
Graphic design
Sales
Operations
Coaching
Training
Staples
Keyholder
Production
Promotional items
Customer engagement
Store standards
Technical acumen
Printing equipment
Multi-tasking
Communication

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