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Store Manager
Ardene
Delta, BC
- Full-time
…merchandising, customer service, as well as their teams training &…
Added 10 mins ago
A
Store Manager
Ardene
Fort McMurray, AB
- Full-time
…merchandising, customer service, as well as their teams training &…
Added 10 mins ago
A
Store Manager
Ardene
Sault Ste. Marie, ON
- Full-time
…merchandising, customer service, as well as their teams training &…
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Store Manager
Ardene
Toronto, ON
- Full-time
…merchandising, customer service, as well as their teams training &…
Added 10 mins ago
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Apparel Junior Designer/Designer/Senior Designer
Ardene
Laval, QC
- Full-time
…/ Senior Designer will be responsible for the creation and development of all designs aligned to the concept direction and the Ardene…
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A
Store Manager
Ardene
Toronto, ON
- Full-time
…merchandising, customer service, as well as their teams training &…
Added 10 mins ago
RM
Warehouse Person
Russel Metals
Mount Pearl, NL
- Full-time
…with a growing focus on value-added processing. It carries on business in three segments: metals service centers, energy field stores and steel distributors. Its network of metals service…
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Labourer C2
Russel Metals
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- Full-time
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Russel Metals
Red Deer, AB
- Full-time
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- Full-time
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Peterborough, ON · ON
- Full-time
Ongoing learning and development opportunities to support your growth
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Peterborough, ON
- Full-time
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Peterborough, ON
- Full-time
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Staples Inc.

Retail Sales Supervisor

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 25, 2026

Original job description

Some of what you will do

As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset.
Sales Execution: Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers. Execute, communicate, and ensure understanding of flyer and promotional items.
Team Leadership: Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services. Partner with store leaders to set and execute sales goals and targets.
Operational Excellence: Support operational excellence and store brand standards for all areas of the store. Supervise aspects of health & safety, loss prevention, and policies and procedures.
Training and Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.
Administrative Duties: As a keyholder, ensure the safe opening and closing of the store, handle daily and weekly tasks associated with timekeeping and payroll, and maintain compliance with health & safety and asset protection standards.

Some of what you need

3+ years of retail sales experience required; direct experience in technology sales preferred.
1-2 years of experience in a supervisory role with direct accountability for achieving sales and service targets is preferred.
Strong communication skills to inspire both our customers and associates.
Ability to operate in a fast-paced environment with strong prioritization and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Sales Supervisor leads a team to drive sales, provide exceptional customer experiences, and maintain operational excellence. They act as a keyholder responsible for store opening/closing, staff training, and ensuring compliance with company policies.

Requirements

Candidates must have at least 3 years of retail sales experience, with a preference for technology sales and supervisory experience. Strong communication, prioritization, and multi-tasking skills are required to succeed in this fast-paced environment.

Skills

Retail sales
Team leadership
Customer engagement
Sales execution
Operational excellence
Loss prevention
Health & safety
Training and development
Timekeeping
Payroll
Technology sales
Communication skills
Prioritization
Multi-tasking
Coaching
Store operations

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Supervisor
Staples
Keyholder
Customer Service
Team Leadership
Operational Excellence
Loss Prevention
Health & Safety
Payroll
Timekeeping
Technology Sales
Coaching
Performance Management
Store Standards
Promotional Execution
Staff Training
Asset Protection
Retail Management
Sales Targets

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