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Staples Inc.

Sales Associate

BC, Canada
West Vancouver, BC, Canada

Job type: Part-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

Some of what you will do

Deliver exceptional customer service and enhance customer engagement and satisfaction.
Drive sales in the furniture, technology and supplies areas of the store.
Set and achieve sales and margin goals with store leaders.
Ensure operational excellence and uphold store brand standards.
Support all merchandising and signage standards including planograms and stocking.
Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.

Some of what you need

3 months to 1 year of prior retail experience (preferred).
Strong customer service and communication skills.
Ability to work collaboratively in a team environment.

Some of what you will get

Associate Discount
Flexible Benefit Plans
Group RRSP Program
Learning and Development Programs
Associate Recognition Programs

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

Provide tailored customer service and sell furniture, technology, and supplies while working toward sales and margin goals. Process transactions, resolve customer concerns, maintain merchandising and brand standards, and keep the store clean and safe.

Requirements

Prior retail experience of 3 months to 1 year is preferred. Strong customer service and communication skills, along with the ability to work collaboratively in a team, are required.

Skills

Customer Service
Customer Engagement
Sales
Communication
Teamwork
Point-of-Sale Transactions
Conflict De-escalation
Merchandising
Stocking
Planogram Compliance
Health and Safety
Asset Protection
Privacy Policy Compliance
Store Maintenance

Benefits

Associate Discount
Flexible Benefit Plans
Group RRSP Program
Learning and Development Programs
Associate Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales
Customer Service
Customer Engagement
Furniture
Technology
Supplies
Sales Goals
Margin Goals
Point-of-Sale System
Shipping Transactions
Marketing Tools
Merchandising
Planograms
Stocking
Store Brand Standards
Health and Safety
Asset Protection
Privacy Policies
Demo Units
Customer De-escalation

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