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Added 13 mins ago
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Senior Relationship Manager
BMO
Charlottetown, PE
- Full-time
Lead credit discussions, secure approvals, and collaborate with internal partners to deliver innovative solutions.
Added 13 mins ago
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Regional Compliance Officer - NBSL
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BB
Technician lI - Audio Visual
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- Full-time
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MS Dynamics CRM Architect
Veriday Inc.
Toronto, ON
- Contract
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Added 13 mins ago
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FP&A Customer Success Manager
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Toronto, ON
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Added 13 mins ago
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Sales Associate - Michener Park
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AB
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Added 13 mins ago
Office Manager
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AB
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Added 13 mins ago
Associate, Recruitment & Admissions
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Create Positive Change - We lead or are part of change efforts and carefully consider and plan for the impacts of change and transition on ourselves and others.
Added 13 mins ago
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Senior Design Engineer - Dampers
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- Full-time
Generate innovative design concepts to satisfy OEM customer requirements
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Business Development Representative
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Oakville, ON
- Full-time
…source effectively, stock efficiently, sell profitably and service…
Added 13 mins ago
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Business Development Representative
Klipboard
Oakville, ON
- Full-time
…source effectively, stock efficiently, sell profitably and service…
Added 13 mins ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
…source effectively, stock efficiently, sell profitably and service…
Added 13 mins ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
…source effectively, stock efficiently, sell profitably and service…
Added 13 mins ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
…source effectively, stock efficiently, sell profitably and service…
Added 13 mins ago
TL
Food Services Aide
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AB · Calgary, AB
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…wellness and recreational activities, 24/7 Emergency Call Bell service and amenities. Conveniently located in Chinatown with a scenic view of the Bow River and Sien Lok Park, Clover Living…
Added 13 mins ago
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Life Cycle Support Analyst
Hitachi
Toronto, ON · (RSBU) Toronto
- Full-time
The Life Cycle Support Analyst will leadi a comprehensive life cycle design and optimization of customer solutions for Hitachi Rail’s global CBTC and interlocking projects. Lead the…
Added 27 mins ago
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Seasonal Retail Sales Associate-Station Mall
Bath & Body Works
Sault Ste. Marie, ON
- $18.95 USD / hour
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…your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every…
Added 27 mins ago
BI
Managing Partner (Franchise Opportunity)
Billyard Insurance Group Inc.
ON · Ontario, Canada
- Full-time
…revolution, consistently driving quality, enhancing client service, and empowering…
Added 28 mins ago
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Customer Success Manager
Haystack
Canada
- Full-time
We're hiring for a Customer Success Manager to lead a regional team focused on driving engagement, adoption, and retention across a large volume of enterprise accounts. This leadership…
Added 28 mins ago
PT
ITSM Service Desk Manager
Poly Tech Talent
Toronto, ON
- Full-time
Our client, a large global software organization, is seeking an experienced Service Desk Manager to lead and develop its IT support function while driving improvements in IT Service…
Added 28 mins ago
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Category Purchaser
Valmet
Montreal, QC
- Full-time
…forgings, assemblies, and mild steel machine parts, you will lead and coordinate Valmet’s global spare parts procurement operations by executing operational and strategical purchasing…

Staples Inc.

Wireless Sales Supervisor

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2+ years of Wireless Sales experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Who we are

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

Some perks and benefits:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some of what you will do

As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest wireless tech products, services, and trends. Primarily a sales position, you will partner with management to determine and deliver on daily financial/ non-financial goals. Passionate about wireless technology, you continuously grow their knowledge by committing to ongoing self-development and interact with the larger store team and other business units by sharing your expertise.

Specifically, you will:

Partner with management to identify and achieve short and long-term goals for the wireless department
Ensure team understands connection between store financial success and the wireless department
Lead and model selling by cultivating a selling culture with associates to achieve current goals and targets
Lead and model unlocking the whole store play by engaging with customers and associates in other departments when not engaged with a customer at the wireless kiosk
Effectively resolve customer concerns and escalates to management when appropriate
Perform follow-up calls to solicit feedback on sales and promote additional products and services where applicable
Take opportunities to identify and grow new business opportunities and prospects such as generating referrals and participating in outreach activities
Work with various market leaders including General Manager, Divisional Sales Manager, Regional Sales Manager, Retail Sales, and Services Manager to target and generate business sales leads and referrals
Provide management with relevant sales information
Participate in the recruitment, hiring and onboarding processes within their department
Be accountable for training and coaching associates in all aspects of sales and customer engagement
Understand and adhere to all asset protection and privacy policies, and coach others to do so as well

Qualifications:

Some of what you need

Completion of post-secondary education is preferred
2+ years of Wireless Sales experience
1+ years in a supervisory role with direct accountability for achieving sales targets is preferred
Ability to resolve clients concerns in a diplomatic manner
Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
Capacity to work independently and seek out assistance as required

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

The Wireless Sales Supervisor leads the wireless department by driving sales targets, coaching associates, and ensuring a high-quality customer experience. They also collaborate with store management to identify business opportunities and maintain operational standards.

Requirements

Candidates should have at least 2 years of wireless sales experience and 1 year in a supervisory role. Completion of post-secondary education is preferred, along with strong organizational and diplomatic conflict resolution skills.

Skills

Wireless sales
Customer experience
Team leadership
Sales coaching
Financial goal setting
Conflict resolution
Business development
Relationship management
Recruitment
Onboarding
Asset protection
Privacy policy compliance
Communication
Time management
Strategic planning

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Wireless Sales
Retail
Sales Supervisor
Customer Service
Team Leadership
Wireless Technology
Sales Targets
Business Development
Coaching
Recruitment
Asset Protection
Privacy Policy
Staples Canada
Sales Strategy
Performance Management
Retail Management
Wireless Kiosk

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