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Added 9 mins ago
R
Head cashier
RONA
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Become a vital part of Rona and ensure exceptional customer service by supervising our front-line teams. With your organization, attention to detail and communication skills, you'll train…
Added 9 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Red Deer, AB
- Part-time
You listen to customers’ needs to provide exceptional customer service;
Added 9 mins ago
NF
Cashier Part Time Day
No Frills
Ottawa, ON · Nepean, ON
- Part-time
Motivated to learn new things and delivering great customer service
Added 9 mins ago
NF
Produce Clerk Part Time Day
No Frills
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 9 mins ago
S
Franchise Operator
Sobeys
Prince George, BC
- Full-time
The opportunity to operate your own business, with the support of a corporate network
Added 9 mins ago
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Bilingual Patient Services Specialist - Fixed-Term
FYidoctors
Orleans, ON
- Full-time
In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.
Added 9 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Red Deer, AB
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 9 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Moncton, NB
- Full-time
Train your team members to provide strong customer support - teach them the best sales techniques and make sure they’re familiar with all product features;
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LV
SALES ASSOCIATE-EN
La Vie En Rose
Victoria, BC
- Part-time
You listen to customers’ needs to provide exceptional customer service;
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LV
KEY HOLDER-EN
La Vie En Rose
Langford, BC
- Part-time
You listen to your customers’ needs to provide the very best service;
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Franchise Operator
Sobeys
Mount Forest, ON
- Full-time
The opportunity to operate your own business, with the support of a corporate network
Added 9 mins ago
LV
KEY HOLDER-EN
La Vie En Rose
Sherbrooke, QC
- Full-time
You listen to your customers’ needs to provide the very best service;
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LV
MERCHANDISE ASSOCIATE-EN
La Vie En Rose
Langford, BC
- Part-time
Perform other duties where needed to support the team.
Added 9 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Langford, BC
- Full-time
Train your team members to provide strong customer support - teach them the best sales techniques and make sure they’re familiar with all product features;
Added 9 mins ago
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Keyholder (Part time) - Smart Centres Chilliwack
RCL - Reitmans Canada Ltd/Ltée
Chilliwack, BC
- Part-time
2+ years of experience in retail, sales, or customer service (experience with opening/closing responsibilities is preferred).
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Franchise Operator
Sobeys
Erin, ON
- Full-time
The opportunity to operate your own business, with the support of a corporate network
Added 9 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Regina, SK
- Part-time
You listen to customers’ needs to provide exceptional customer service;
Added 9 mins ago
LC
Pharmacy Student, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Hamilton, ON
- Full-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 9 mins ago
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Style Advisor
Aritzia
Markham, ON
- $20 to $30 CAD / hour
- Part-time
Passion for providing excellent service and outstanding customer experiences
Added 9 mins ago
LV
WEB ORDER ASSOCIATE-EN
La Vie En Rose
Saint-Lambert, QC · St-Lambert, QC
- Part-time
Perform other duties where needed to support your team.
Added 9 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Saint-Jérôme, QC · St-Jérôme, QC
- Part-time
You listen to customers’ needs to provide exceptional customer service;
Added 9 mins ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Rosemère, QC
- Part-time
You listen to customers’ needs to provide exceptional customer service;
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LV
SALES ASSOCIATE-EN
La Vie En Rose
Burnaby, BC
- Part-time
You listen to customers’ needs to provide exceptional customer service;
Added 9 mins ago
LS
Représentant des ventes internes - Vêtements&sports / Inside sales representative - Sports&apparel
Lanctôt Sports
Montreal, QC
- Full-time
We are looking for a bilingual customer service professional with a passion for sports, outdoors or apparel to join our team as an inside sales representative for our sports and apparel…
Added 9 mins ago
ES
Counter Sales Representative
ECCO Supply™
Terrace, BC
- Full-time
…member of our Terrace branch, you will provide exceptional customer service while ensuring inventory is received, organized, and shipped accurately. This position offers a unique…

Staples Retail

Print & Services Supervisor (Full-time)

Vaudreuil-Dorion, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Sep 30, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow2

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Print & Services Supervisor leads a team to drive sales and provide exceptional customer service within the print and service departments. They are responsible for operational excellence, staff training, and modeling effective selling behaviors to meet store targets.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Proficiency in operating printing equipment and strong leadership skills are required.

Skills

Customer service
Team leadership
Coaching
Sales execution
Graphic design principles
Printing equipment operation
Computer literacy
Operational excellence
Retail management
Staff training
Multi-tasking
Prioritization
Customer engagement
Production management

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer service
Leadership
Graphic design
Printing equipment
Sales
Operations management
Staff training
Coaching
Keyholder
Production
Customer engagement
Staples
Promotional items

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