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Added 3 mins ago
UO
Research Team Lead
University of Victoria
Victoria, BC
- Full-time
…stages of the research funding lifecycle. Reporting to the Associate Dean, Research & Graduate Studies, the role ensures that researchers affiliated with the Faculty of Social Sciences…
Added 3 mins ago
FR
Light Duty Cleaner
FirstService Residential Canada
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 3 mins ago
KB
Project Sales Associate
Kent Building Supplies
Moncton, NB
- Full-time
…strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores,…
Added 3 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Centre Eaton Montreal
Groupe Dynamite
Montreal, QC
- Temporary
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 3 mins ago
C
Temporary Sales Associate
Coach
Markham, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 3 mins ago
FR
Security Concierge
FirstService Residential Canada
Vaughan, ON
- Full-time
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.
Added 3 mins ago
FR
Security Concirge
FirstService Residential Canada
Toronto, ON
- Full-time
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.
Added 3 mins ago
BI
Associate Producer – 7 Days to Die
Behaviour Interactive
Montreal, QC
- Full-time
Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting…
Added 3 mins ago
OP
Associate Director, Talent Acquisition
Omnicom Precision Marketing
Calgary, AB
- Full-time
Critical Mass is seeking a strategic Associate Director, Talent Acquisition to lead and scale our recruitment efforts across North America and EMEA, with primary focus on building…
Added 18 mins ago
Overnight Maintenance
McDonald's
Winnipeg, MB
We are more than just your local restaurant. We are a collection of hardworking small-business owners.
Added 32 mins ago
FR
Patrol Guard
FirstService Residential Canada
Toronto, ON
- Full-time
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.
Added 32 mins ago
PT
System Designer - AV
Paladin Technologies
Vancouver, BC
- Full-time
…aids; prepares technical construction drawings. Reviews the development of designs for compliance with applicable codes, adopted engineering standards, and good engineering…
Added 32 mins ago
GD
DYNAMITE - Sales Associate PT - Quartier DIX30 (Square)
Groupe Dynamite
Brossard, QC
- Full-time
Reporting to the Store Manager, your main focus as Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each customer.…
Added 32 mins ago
FR
Patrol Guard
FirstService Residential Canada
Toronto, ON
- Full-time
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.
Added 32 mins ago
FR
Patrol Guard
FirstService Residential Canada
Toronto, ON
- Full-time
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.
Added 32 mins ago
AF
Associate Director Loan Syndications
ATB Financial
Calgary, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 32 mins ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.
Added 32 mins ago
E
Gestionnaire, coordination des services techniques
Elopak
Boisbriand, QC
- Full-time
Added 32 mins ago
KB
Department Manager Front End
Kent Building Supplies
Halifax, NS
- Full-time
…started in frontline roles and advanced through experience, development, and hard…
Added 32 mins ago
EI
Senior Accountant-SAP (ECH-ON)
Echelon Insurance
Mississauga, ON
- Full-time
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Added 32 mins ago
FR
Security Concierge Supervisor
FirstService Residential Canada
Mississauga, ON
- Full-time
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.
Added 32 mins ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.
Added 33 mins ago
TH
Department Supervisor Full-Time - 7265 Saskatoon South
The Home Depot
Saskatoon, SK
- Full-time
…their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the…
Added 33 mins ago
T+
Guest Services Supervisor - WorldMark Whistler Sundance Resort
Travel + Leisure Co.
Whistler, BC
- Full-time
Administer schedule adjustments that satisfy all guest, associate, and financial requirements.
Added 33 mins ago
T
Commercial Card Associate Product Manager
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

Staples Retail

Retail Assistant Manager

Nanaimo, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Oct 26, 2026

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing a high-performing retail team. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong leadership, communication, and organizational skills are required to manage team performance and daily store operations.

Skills

Retail management
Sales leadership
Team development
Customer service
Coaching
Performance management
Inventory management
Merchandising
Operational excellence
Communication
Prioritization
Organization
Multi-tasking
Asset protection
Health and safety compliance

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Sales leadership
Team development
Customer experience
Operational excellence
Inventory management
Merchandising
Asset protection
Health and safety
Performance appraisals
Coaching
Onboarding
Training
Business growth
Customer service
Retail
Staples Canada

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