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Added 11 mins ago
VC
Food Service Worker - Casual/On-Call
Vancouver Coastal Health
North Vancouver, BC
- $25.82 CAD / hour
- Other
…visitors and staff. Reporting to the Coordinator and/or the Manager, Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker…
Added 11 mins ago
T
Senior Customer Marketing Manager
Trulioo
Remote, Canada
- Full-time
- Remote
Reporting to the Head of Marketing, the Senior Customer Marketing Manager owns expansion and adoption marketing for our existing mid-market and enterprise customer base. You partner closely…
Added 11 mins ago
T
Senior Demand Generation Manager
Trulioo
Remote, Canada
- Full-time
- Remote
Reporting to the Head of Marketing, the Senior Demand Generation Manager is responsible for owning net new pipeline for mid-market and enterprise accounts, with a real account-based motion…
Added 11 mins ago
D
Principal Software Engineer, Docker Hardened Images
Docker
Remote, Canada
- Full-time
- Remote
…balancing upstream velocity, supply chain security posture, customer compliance requirements, and long-term catalogue…
Added 11 mins ago
CC
Retail Shift Leader
Canna Cabana
Kingston, ON · Gore Road, Kingston, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 26 mins ago
AC
Senior Manager Global Internal Audit and Internal Controls
Alimentation Couche-Tard
Laval, QC
- Internship
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 26 mins ago
TP
Technology Delivery Manager
Toronto Pearson International Airport
Toronto, ON
- Full-time
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…
Added 26 mins ago
TS
Customer Service Representative
Total Sanitation Services
Sarnia, ON
- Full-time
This is an in-office position, working closely under the General Manager’s supervision. If you like having your fingers in a lot of pies to make sure our customers are getting excellent…
Added 26 mins ago
A
Customer Success Manager
AppifyLab
Success, SK
- Full-time
Appifylab is looking for a proactive and customer-focused Customer Success Manager to build, manage, and grow relationships with both local and international clients. In this role, you will…
Added 26 mins ago
SI
Lead Product Manager, User Acquisition (scribd.com)
Scribd, Inc.
Toronto, ON
- Full-time
A hybrid background: a product manager with deep growth marketing experience, or a growth marketer with equally strong product management experience.
Added 26 mins ago
TC
Culinary Management | Kitchen Manager | Assistant Kitchen Manager
The Canadian Brewhouse
Winnipeg, MB
- Full-time
…"bench" of future leaders ready to step into Assistant Kitchen Manager and Kitchen Manager roles as new opportunities…
Added 26 mins ago
TH
SUPERVISEUR, SERVICES 90, 91 ET 96
The Home Depot Canada
Dartmouth, NS
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 26 mins ago
DG
Sales Manager
Dilawri Group of Companies
North Vancouver, BC
- Full-time
The Sales Manager will lead all training and development initiatives for sales staff, maintain administrative accuracy, and uphold dealership processes. Working closely with sales teams,…
Added 26 mins ago
RH
Senior Payroll Specialist
Robert Half
Toronto, ON · Greater Toronto Area, Canada
- $45 to $50 CAD / hour
- Contract
Respond to employee and manager payroll inquiries while delivering a high level of customer service.
Added 26 mins ago
T
Tangerine Growth Advisor - Tangerine
Tangerine
Toronto, ON
- Full-time
Identify areas and recommend solutions to the Management team to improve the overall client experience.
Added 26 mins ago
AC
Food Service Supervisor
Aramark Canada
Vaughan, ON
- Full-time
Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
Added 26 mins ago
T
Senior Manager, Business Banking Deposits Product Management - Tangerine
Tangerine
Toronto, ON
- Full-time
Identify opportunities to strengthen the deposit proposition through pricing, feature design, service model improvements, customer experience enhancements and competitive differentiation.
Added 26 mins ago
TS
Commercial Card Associate Product Manager
TD Securities
Toronto, ON
- Full-time
Track key product measures, including card usage, transaction volume, revenue, profitability, client adoption, and customer experience; identify trends and escalate material findings.
Added 26 mins ago
GE
Field Operations Supervisor
GFL Environmental Inc.
Saskatoon, SK
- Full-time
Setup, execute and close major projects within Specialized Services while working to exceed customer expectations. Inclusive of tank cleanings, confined space entries, decontamination,…
Added 26 mins ago
N
Product Manager
Newforma
Montreal, QC
- Full-time
Are you passionate about shaping impactful digital products? As a Product Manager, you'll have the opportunity to drive the development of our offerings, ensuring they enhance the daily…
Added 26 mins ago
FH
Substance Use Clinician, Indigenous Health - Bachelors
Fraser Health Authority
Surrey, BC
- $44.85 to $56.02 CAD / hour
- Other
Two (2) years’ recent, related experience working with clients and families with, or affected by, mental illness and substance use disorders
Added 26 mins ago
LC
Merchandiser, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Corner Brook, NL
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 26 mins ago
ME
Chief Executive Officer
MNP Executive Search & Professional Recruitment
Hay River, NT
- Full-time
Significant senior leadership experience within the utility sector or a similarly complex, capital-intensive, highly regulated environment.
Added 26 mins ago
LC
Regional Pharmacy Director
Loblaw Companies Limited
Toronto, ON
- Full-time
Liaises closely with Associates, pharmacy teams and District Manager’s to ensure consistency of operational standards, pharmacy services, execution of Pharmacy programs, achieve targets and…
Added 26 mins ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Paradise, NL
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Staples Retail

Retail Assistant Manager

Nanaimo, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Oct 26, 2026

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing a high-performing retail team. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong leadership, communication, and organizational skills are required to manage team performance and daily store operations.

Skills

Retail management
Sales leadership
Team development
Customer service
Coaching
Performance management
Inventory management
Merchandising
Operational excellence
Communication
Prioritization
Organization
Multi-tasking
Asset protection
Health and safety compliance

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Sales leadership
Team development
Customer experience
Operational excellence
Inventory management
Merchandising
Asset protection
Health and safety
Performance appraisals
Coaching
Onboarding
Training
Business growth
Customer service
Retail
Staples Canada

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