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Added 5 mins ago
M
Spécialiste principal(e), validation des systèmes informatisés – Qualité / Senior Specialist, Quality Computer Validation (contrat 18 mois)
McKesson
Montreal, QC
- Full-time
…controlled-temperature environments. Reporting to the Senior Manager, Corporate Quality Systems & CSV, you will partner with business units, project teams, consultants and service providers…
Added 5 mins ago
7
Store Leader (Manager) Trainee
7-Eleven
Creston, BC
- Full-time
…extra income. Fast forward through hard work, completion of our training programs, and really learning the business, it’s easy to see how we can boast about having the best store management…
Added 5 mins ago
AC
Mechanical Technician | Manufacturing
Albarrie Canada Limited
Barrie, ON
- $60,000 to $65,000 CAD / year
- Full-time
Under the guidance of the Engineering Manager, this position performs a variety of functions in an engineering and manufacturing capacity. These duties include but are not limited to…
Added 5 mins ago
TS
Counsellor - Men's Addiction Treatment
The Salvation Army Canada and Bermuda Territory
Vancouver, BC
- Full-time
Under the direction of the Treatment Program Assistant Manager – Men’s Treatment, the Addiction Counsellor is responsible for the following areas: counselling, clientele relations,…
Added 5 mins ago
CM
Mental Health Nurse - MHN
CASA Mental Health
AB
- Temporary
Reporting to the Program Manager, the Mental Health Nurse works collaboratively within an interdisciplinary team to provide and coordinate services such as nursing assessment and plan of…
Added 5 mins ago
C
Project Manager
CAE
Ottawa, ON · Montreal, QC
- Full-time
Manage the execution of In-Service Support (ISS) projects for Training Center Operations (TCO) Canada in collaboration with Training Center Site Managers and internal support functions, in…
Added 5 mins ago
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Automation Engineer
BMO
Toronto, ON · SCC
- Full-time
…milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and…
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Personal Banker
BMO
Toronto, ON
- Full-time
Added 5 mins ago
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MANAGER, PORTFOLIO MANAGER
BDC
Boucherville, QC · Laval, QC · Montreal, QC
- Full-time
Opportunities for learning, training and development, and much more...
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Supervisor, Mountain Adventures - Winter - Full-Time
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
- Full-time
The Supervisor is responsible for assist with the training content and day to day operational support of the winter attractions which includes Woodview Skating, Big Dipper Tubing, and…
Added 5 mins ago
FT
Part-Time Professors - Base Borden - CAF Fanshawe for Aircraft Maintenance (AME-M), Avionics Maintenance (AME-E), and Aircraft Structural Repair (AME-S)
Fanshawe Toronto@ILAC
Borden, ON
- Part-time
…Transport Canada-accredited curriculum aviation maintenance training at Canadian Forces Base (CFB) Borden beginning in 2027. As Canada's first Military-Connected College, we are committed…
Added 5 mins ago
5
Welding Supervisor
56385b92-402c-477a-89b4-4599bbee0c03
Bratt's Lake No. 129, SK
- Full-time
Monitor training and quality programs in department and implement ways to improve product quality metrics
Added 5 mins ago
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Business Manager, Retail Products
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Business Manager, Retail Products is a high-impact individual contributor responsible for driving operational excellence, enabling disciplined execution, and ensuring organizational…
Added 5 mins ago
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Assistant Maintenance Manager
JLL
Pitt Meadows, BC
- Full-time
The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, working in conjunction with robotics, and controls systems…
Added 5 mins ago
SC
Investment Attraction Manager
Strathcona County
Sherwood Park, AB
- Full-time
Strathcona County is seeking a Manager, Investment Attraction to lead the development and implementation of strategies that attract new commercial, industrial and greenfield investment.…
Added 19 mins ago
SS
Unregulated Care Provider
Sienna Senior Living
Simcoe Lodge, ON · Simcoe, ON
- Part-time
Reporting incidents / near misses, illness or problems with residents to the Director of Wellness / General Manager
Added 19 mins ago
SS
Unregulated Care Provider
Sienna Senior Living
Simcoe Lodge, ON · Simcoe, ON
- Part-time
Reporting incidents / near misses, illness or problems with residents to the Director of Wellness / General Manager
Added 19 mins ago
HG
Manager Guest Services
Hilton Grand Vacations
ON · ON, Canada
- Full-time
The Guest Services Manager is expected to provide the highest level of Member and Guest service at every point of contact through the use of communications, organizational and interpersonal…
Added 19 mins ago
ECD - Project Engineer - Travel Projects
Kiewit
Halifax, NS · Oakville, ON · Toronto, ON
…be the main conduit of information between the construction manager and the team for cost, revenue, cash flow information. Do you have strong mentorship skills? You will have the…
Added 20 mins ago
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Fence Labourer
Cooper Equipment Rentals Limited
Calgary, AB
- Full-time
Continuous training, learning and development opportunities
Added 20 mins ago
Medical Transcriptionist
Dynacare
Winnipeg, MB
Completion of a Medical Office Administration training program with previous experience in medical terminology and transcription
Added 20 mins ago
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Summer Student - CRU Project Support
AltaLink
Calgary, AB
- Other
AltaLink employees should be aware that we may contact your manager during the selection process. Some positions may require job specific assessments, regular criminal record checks,…
Added 20 mins ago
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Cashier (LC)
Walmart
Kitchener, ON
- Part-time
…over the age of 18 and has successfully completed required training to handle alcohol…
Added 20 mins ago
Programming Manager
BOS Innovations
London, ON
The Programming Manager is responsible for leading the PLC and Robotics Programming teams, ensuring the successful execution of programming activities across custom industrial automation…
Added 20 mins ago
LC
Épicerie Assistant Gérant/Superviseur temps partiel jour
Loblaw Companies Limited
Quebec, QC
- Part-time
…We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top…

Staples Retail

Retail Assistant Manager

Nanaimo, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Oct 26, 2026

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing a high-performing retail team. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong leadership, communication, and organizational skills are required to manage team performance and daily store operations.

Skills

Retail management
Sales leadership
Team development
Customer service
Coaching
Performance management
Inventory management
Merchandising
Operational excellence
Communication
Prioritization
Organization
Multi-tasking
Asset protection
Health and safety compliance

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Sales leadership
Team development
Customer experience
Operational excellence
Inventory management
Merchandising
Asset protection
Health and safety
Performance appraisals
Coaching
Onboarding
Training
Business growth
Customer service
Retail
Staples Canada

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