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Added 6 mins ago
7
Store Crew
7-Eleven
Sherwood Park, AB
- Full-time
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 6 mins ago
Store Manager-Gold-Retail
Roots
Mississauga, ON
Demonstrates the ability to lead by example in sales and customer service.
Added 6 mins ago
QSR Brand Manager - ONroute Various Locations
Careers at ONroute
Belleville, ON · Kingston, ON · Mallorytown, ON · South Glengarry, ON
…delivers ONroute’s financial goals, franchise brand standards and customer service…
Added 6 mins ago
US
Seasonal Walker
UPS Supply Chain Solutions
Halifax, NS · CA - HALIFAX CENTRE (NSDAT)
- Part-time
This position assists UPS Package Drivers with deliveries and pick ups of UPS packages at UPS drop boxes and customer locations along a specified route. This position performs physical,…
Added 6 mins ago
W
(CAN) Deli Bakery Team Lead
Walmart
Cornwall, ON
- Full-time
…associates through teaching and training. Ensures a high level of customer service while ensuring task…
Added 6 mins ago
W
(CAN) Leader d’équipe, activités de protection des biens
Walmart
Montreal, QC
- Full-time
…associates through teaching and training . Ensures a high level of customer service while ensuring task…
Added 6 mins ago
LC
Grocery Department Manager Full Time Night
Loblaw Companies Limited
Lloydminster, AB
- Full-time
- Exceptional customer service skills with a talent for building customer loyalty
Added 21 mins ago
C
Senior Client Engagement Associate
CIBC
Thunder Bay, ON
- Full-time
As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking…
Added 37 mins ago
K
Store Manager, Toronto
Kotn
Toronto, ON
- Full-time
Support and promote all streams of service provided by Kotn including but not limited to wholesale opportunities and omni-services from a retail level
Added 37 mins ago
C
Gas Bar Supervisor - Eagle Butte (Highway #1)
Co-op
Dunmore, AB
- Full-time
South Country Co-op is seeking a customer-focused and team-oriented Full-Time Gas Bar Supervisor to join our team at the Eagle Butte Gas Bar located off of Highway #1 in Dunmore, Cypress…
Added 1 hour ago
RH
Marketing Manager
Robert Half
Oshawa, ON
- $85,000 to $95,000 CAD / year
- Full-time
Lead CRM, email marketing, and marketing automation initiatives, including customer segmentation, personalized campaigns, automated journeys, and retention strategies.
Added 1 hour ago
Practice Manager- Hôpital Vétérinaire Embrun Veterinary Hospital
VetStrategy / Daubigny
Embrun, ON
Our Customer Promise – To deliver world-class veterinary care, locally.
Added 1 hour ago
Pharmacy Manager
Neighbourly Pharmacy
Windsor, ON
Lead, coach, and motivate the pharmacy team to deliver high-quality patient care.
Added 1 hour ago
B
Regional Operations Manager - HVAC
BGIS
Montreal, QC
- Full-time
…globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600…
Added 1 hour ago
MM
Interim Branch Manager (12 month contract)
Money Mart
Toronto, ON
- Temporary
Interim Branch Manager lead the day-to-day success of a Money Mart branch while remaining hands-on with customer service and branch operations. This is a working-manager role for someone…
Added 1 hour ago
GT
Franchisee In Training (Canada)
Giant Tiger
Ottawa, ON
- Full-time
…more. We're seeking future franchise store owners who thrive in retail and want to lead their stores with passion and a vision. Our Store Owners are leaders who shape their store’s…
Added 1 hour ago
CB
Part Time Sales Associate - evenings weekend primarily
COBS Bread
Whitby, ON
- Part-time
…product, the development of our people and our warm and friendly customer…
Added 1 hour ago
P-
Intermediate ETL Developer
Pandell - An ESG Company
Remote, Canada
- Full-time
- Remote
ESG, along with its subsidiary Pandell, is a global leader in energy software, providing Software-as-a-Service (SaaS) solutions that support companies across utilities, renewables, retail…
Added 1 hour ago
Stock Keyholder, FT
Under Armour
Ottawa, ON
Model the UA service culture and exceed customer expectations according to UA sales model
Added 1 hour ago
S
Solution Engineer (Pre-Sales) - All Levels (Canada)
Salesforce
Toronto, ON
- Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 2 hours ago
7
Store Crew
7-Eleven
Langley (District), BC · City of Langley, BC
- Internship
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 2 hours ago
7
Store Crew
7-Eleven
Winnipeg, MB
- Full-time
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 2 hours ago
S
Software Engineer Manager
symplistic.ai
Woodbridge, ON
- $150,000 CAD / year
- Full-time
We deliver production AI for major enterprises across financial services, retail, hospitality, manufacturing, healthcare, government, and more. Our high-velocity startup values ownership,…
Added 2 hours ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 2 hours ago
7
Store Crew
7-Eleven
Surrey, BC
- Internship
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…

Staples Retail

Retail Assistant Manager

Nanaimo, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Oct 26, 2026

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing a high-performing retail team. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong leadership, communication, and organizational skills are required to manage team performance and daily store operations.

Skills

Retail management
Sales leadership
Team development
Customer service
Coaching
Performance management
Inventory management
Merchandising
Operational excellence
Communication
Prioritization
Organization
Multi-tasking
Asset protection
Health and safety compliance

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Sales leadership
Team development
Customer experience
Operational excellence
Inventory management
Merchandising
Asset protection
Health and safety
Performance appraisals
Coaching
Onboarding
Training
Business growth
Customer service
Retail
Staples Canada

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