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Added 15 mins ago
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Business Area Manager - Vancouver East
BAT
Vancouver, BC
- Full-time
We are looking for a Business Area Manager - Vancouver East responsible for delivering commercial and consumer performance for Imperial Tobacco Canada (ITCAN) within the geographical area.…
Added 15 mins ago
NB
Manager, Supply Chain Finance - Portfolio Management
National Bank of Canada
Montreal, QC
- Full-time
Supply Chain Finance professionals while collaborating closely with Business
Added 15 mins ago
NB
Business Development Manager
National Bank of Canada
Kamloops, BC
- Full-time
A career as a Business Development Manager in the Equipment Financing team at National Bank means acting as a trusted financing partner for businesses operating in equipment intensive…
Added 15 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Drummondville, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 15 mins ago
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Business Development Manager - Innovation Funding & SR&ED Tax Credits
ABGi Canada
Toronto, ON
- Other
ABGi Canada is looking to strengthen its sales team by welcoming an ambitious and dynamic Business Development Manager.
Added 15 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Rawdon, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 15 mins ago
DH
Assistant General Manager
Drake Hotel Properties
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
The Restaurant General Manager role is responsible for the overall success of the Food + Beverage department of The Drake Hotel. They will have a strong focus on operational excellence,…
Added 46 mins ago
SP
Bilingual Customer Success Manager (French/English)
Salesforce Partner Canada
Montreal, QC
- Full-time
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their…
Added 46 mins ago
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Key Account Manager, IT Retail
LG Electronics
Toronto, ON
- Full-time
The Key Account Manager (KAM) IT Retail is responsible for delivering on action plans to achieve specified targets, working with Channel partners on strategic selling to meet and exceed…
Added 46 mins ago
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Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 1 hour ago
Service Manager
Alstom
Montreal, QC
…resource and costing inputs required through the approved O&M business-development and bid…
Added 1 hour ago
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General Manager - Fairmont Le Chateau Frontenac
AccorHotel
Quebec, QC
- Full-time
As General Manager, you will embody the essence of luxury hospitality. Your dynamic and hands-on approach is fueled by a deep passion for developing people and fostering an entrepreneurial…
Added 1 hour ago
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Interim Office Manager
AccorHotel
Jasper, AB
- Full-time
We are seeking a highly organized, technologically savvy and forward-thinking Office Manager to help transform how our Sales & Marketing division operates at Fairmont Jasper Park Lodge.…
Added 2 hours ago
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Talent and Business Operations Manager, Stores
sephora.com
Halifax, NS
- Full-time
…opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on…
Added 2 hours ago
NS
Marketing Coordinator
Northern Strands
Saskatoon, SK
- Full-time
Our diverse Group of Companies consists of Northern Strands, Fortis Mining, Engineering, & Manufacturing, and Certified Sales & Rentals comprising 15 divisions ranging from rigging/lifting…
Added 2 hours ago
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Catering Manager
Dexterra
Winnipeg, MB
- $53,000 to $57,000 CAD / year
- Full-time
We are seeking a dynamic and results-driven Catering Manager to join us. This is an excellent opportunity for a seasoned sales professional to lead our sales initiatives in the competitive…
Added 2 hours ago
RFP Manager, Government (18-month Contract)
Geotab
Burnaby, BC · Oakville, ON
As an RFP Manager, your key area of responsibility will be delivering competitive, high-quality proposals to Geotab prospects and customers in both the commercial and government sectors.…
Added 2 hours ago
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Senior Partnerships Manager - Toronto
Teamtailor
Toronto, ON
- Full-time
You'll report to our Team Manager of Partnerships and work closely with the global Partnerships team, as well as regional Sales, Marketing, Customer Success, and leadership teams across…
Added 3 hours ago
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Business Development Manager/Area Business Manager - Jaipur
Dr. B. Lal Clinical Laboratory
Burlington, ON
- Full-time
The Business Development Manager is responsible for driving growth by identifying and acquiring new customers within the zone. This role involves prospecting, customer profiling, building…
Added 3 hours ago
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Consultant Pathologist - Sikar
Dr. B. Lal Clinical Laboratory
Burlington, ON
- Full-time
Daily IQC review with Laboratory/ Quality Manager - document, sign, and flag any trend shift.
Added 3 hours ago
DB
Business Development Manager/Area Business Manager - Kota
Dr. B. Lal Clinical Laboratory
Burlington, ON
- Full-time
The Business Development Manager is responsible for driving growth by identifying and acquiring new customers within the zone. This role involves prospecting, customer profiling, building…
Added 4 hours ago
S
Asset Protection Partner
sephora.com
Edmonton, AB
- $25 to $30 CAD / hour
- Full-time
…opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on…
Added 4 hours ago
WC
(CAN) Produce Department Manager
Walmart Canada
Yorkton, SK
- Full-time
Position Summary...The Produce Department Manager at Walmart leads produce associates and oversees department processes to ensure high customer service and meet production targets.…
Added 4 hours ago
DD
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Corner Brook, NL
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 4 hours ago
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Front End Supervisor Full Time 8 Month Contract (Dartmouth)
The Home Depot Canada
Dartmouth, NS
- Full-time
…their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the…

Staples Retail

Retail Assistant Manager

Nanaimo, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Oct 26, 2026

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing a high-performing retail team. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong leadership, communication, and organizational skills are required to manage team performance and daily store operations.

Skills

Retail management
Sales leadership
Team development
Customer service
Coaching
Performance management
Inventory management
Merchandising
Operational excellence
Communication
Prioritization
Organization
Multi-tasking
Asset protection
Health and safety compliance

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Sales leadership
Team development
Customer experience
Operational excellence
Inventory management
Merchandising
Asset protection
Health and safety
Performance appraisals
Coaching
Onboarding
Training
Business growth
Customer service
Retail
Staples Canada

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