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Added 1 hour ago
Maintenance Planner (Full-time Permanent)
Manufacturing Job Site
ON · Kenora, ON
Full-time
…collaboratively with the Maintenance and Operations Manager, Maintenance Supervisor, and maintenance team, this position is responsible for developing, scheduling, and coordinating…
Added 2 hours ago
Casual Care Team Member
FAITH FAMILY CHURCH CHRISTIAN FAITH OUTREACH
Kingston, ON
$23.5 to $25 CAD / hour
…individuals seeking shelter support. CFOC-DOC – Shelter Care Team Members administer and implement access to CFOC-DOC shelter programs. CFOC-DOC’s shelters are co-ed, low-barrier,…
Added 2 hours ago
PT Shelter Care Support Team Member
FAITH FAMILY CHURCH CHRISTIAN FAITH OUTREACH
Kingston, ON
$23.5 to $25 CAD / hour
Part-time
Reports Directly To: CFOC-DOC Shelter Operations Manager, CFOC-DOC Shelter Care Team Supervisor
Added 2 hours ago
FT Shelter Care Support Team Member
FAITH FAMILY CHURCH CHRISTIAN FAITH OUTREACH
Kingston, ON
Up to $23.5 CAD / hour
Full-time
Reports Directly To: CFOC-DOC Shelter Operations Manager, CFOC-DOC Shelter Care Team Supervisor
Added 2 hours ago
Shelter Care Support Team Lead
FAITH FAMILY CHURCH CHRISTIAN FAITH OUTREACH
Ajax, ON
Up to $26.5 CAD / hour
Full-time
Reports To: Supervisor, Shelter Care & Support Team
Added 2 hours ago
Operations Supervisor
FedEx Canada
Delta, BC
Full-time
This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff…
Added 2 hours ago
Operations Supervisor
GFL - Sewer Technologies Division
Coquitlam, BC
Full-time
Act as a direct liaison between dispatch and drivers to ensure information regarding daily schedules, equipment and service requirements is efficiently relayed.
Added 6 hours ago
Transfers Administrator, Temporary
Aviso
Toronto, ON
$46,000 to $55,000 CAD / year
Temporary
We are looking to fill an opening for a Transfers Administrator to join our Transfers team for 6 months.
Added 7 hours ago
Bilingual Registered Plans Administrator
Aviso
Toronto, ON
$46,000 to $55,000 CAD / year
Full-time
We are looking to fill an opening for a Bilingual Registered Plans Administrator to join our Operations Team.
Added 7 hours ago
Product Owner - Asset Management, Temporary
Aviso
Toronto, ON
Full-time
Reporting to the Supervisor, the Product Owner is responsible for managing the product backlog and will work closely with our skilled Delivery Teams to bring the product vision to life. The…
Added 7 hours ago
Product Owner - Asset Management, Temporary
Aviso Wealth
Remote, Canada
$70 to $85 CAD / hour
Full-time · Remote
Reporting to the Supervisor, the Product Owner is responsible for managing the product backlog and will work closely with our skilled Delivery Teams to bring the product vision to life. The…
Added 7 hours ago
Product Owner - Asset Management, Temporary
Aviso Wealth
Remote, Canada
$70 to $85 CAD / hour
Full-time · Remote
Reporting to the Supervisor, the Product Owner is responsible for managing the product backlog and will work closely with our skilled Delivery Teams to bring the product vision to life. The…
Added 10 hours ago
Associate Director of the Minnesota Rehabilitation and Reinvestment Act (State Prog Admin Manager Senior)
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Supervisor, team lead, leadwork, or project lead;
Added 11 hours ago
Responsable de l'Experience Invite | Carrefour Laval
lululemon
Laval, QC
Full-time
Added 11 hours ago
The Hospital Elder Life Program (HELP) Coordinator
Brant Community Healthcare System
Brantford, ON
Full-time
Collaborative Team Culture – Work alongside skilled professionals in a supportive, interdisciplinary setting.
Added 17 hours ago
Casino Kitchen Helper - NIght Shift
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor the Casino Dishwasher is responsible for maintaining sanitary conditions within the food services…
Added 17 hours ago
Casino Kitchen Helper
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor the Casino Dishwasher is responsible for maintaining sanitary conditions within the food services…
Added 20 hours ago
Event Supervisor, Live Events
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON
Part-time
We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of…
Added 23 hours ago
RECE or Equivalent - Team Lead
Upper Canada Child Care
Barrie, ON
…or equivalent (Child and Youth Worker or OCT Member) for a Team Lead Position in Barrie at the following location: Emma King…
Added 23 hours ago
Transport Supervisor - Bilingual || Superviseur des transports
EBlock Inc.
Joliette, QC · ON
$65,000 to $75,000 CAD / year
Full-time
Some people see a parking lot. You see a puzzle. The Supervisor, Transportation owns the efficient flow of vehicles in and out of their region and leads the Transportation team. You will…
Added 23 hours ago
Driver (Part-Time)
EBlock Inc.
Goffs, NS
$17 to $19.5 CAD / hour
Part-time
Line up and park vehicles as directed by a supervisor or team leader, move vehicles as necessary, and jump-start and locate “lost” vehicles
Added 23 hours ago
EarlyON Educator
YMCA of Three Rivers
Kitchener, ON
Up to $50,427 CAD / year
Full-time
At the YMCA of Three Rivers, we value work-life harmony. Full-time team members start with:
Added 23 hours ago
Adult Program Supervisor - Full Time
YMCA of Three Rivers
Cambridge, ON
$50,000 to $55,000 CAD / year
Full-time
At the YMCA of Three Rivers, we value work-life harmony. Full-time team members start with:
Added 23 hours ago
Accounting Specialist - Level 2
Transx Ltd
Rosser, MB
Full-time
Team Leadership & Financial Support: Conduct ad hoc analysis as required to support strategic decision-making. Serve as a Lead within the Financial Reporting group by training new…
Added 23 hours ago
Service Writer
Transx Ltd
Calgary, AB
Full-time
…employees, and over 4000 trucks, trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customer’s…

Staples Retail

Retail Operations Supervisor

Canada

Job type: Full-time
Posting language: English
Posted: Sep 24, 2026

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Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and freight flow to ensure high performance. They also act as a keyholder, providing coaching to associates and maintaining health and safety standards.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong skills in visual merchandising and the ability to work in a fast-paced environment are required.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Cash office administration
Staff training
Performance coaching
Sales target achievement
Conflict resolution
Health and safety compliance
Reporting
Multi-tasking
Prioritization
Communication
Operational excellence

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Inventory Management
Freight Flow
Cash Office
Keyholder
Performance Coaching
Sales Targets
Health and Safety
Visual Merchandising
Reporting
Team Leadership
Operational Excellence
Staples Canada

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