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Added 5 mins ago
C
Third Party Market Conduct & Operations Specialist
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Calgary, AB · Burlington, ON · Guelph, ON · Mississauga, ON · Toronto, ON · Regina, SK
- Full-time
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Committee of Adjustment Coordinator
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SH
Pharmacist - Arva, Ontario
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Arva, ON
- Full-time
…pharmacy team to properly dispense medication to clinics. Other administrative duties may be required to provide patient care and support the pharmacy team. The Pharmacist is expected to…
Added 5 mins ago
Workplace Services LeadWest/Canada
WPP
Toronto, ON
Added 5 mins ago
EM
Customer Service Representative - Bridgewater
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- $18 CAD / hour
- Full-time
…knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport…
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Patient Services Specialist
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MH
Sales Operations Specialist
Maya HTT
Remote, Canada
- Full-time
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Provide day-to-day operational and administrative support to regional sales teams, including coordination of internal processes, issue resolution, and sales-related requests.
Added 5 mins ago
WH
Administrative Assistant - Contract 6 months Part-Time
WELL Health Diagnostic Centres
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- Part-time
WELL Health Diagnostic Centres is looking for a qualified Administrative Assistant to join our growing team of healthcare professionals!
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- Other
Strong organizational and administrative skills.
Added 5 mins ago
Equipment Administrator
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· Performs other duties such as administrative duties and daily reports as required.
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RB
Commercial Banking Advisor
Royal Bank of Canada
Barrie, ON
- Full-time
Added 5 mins ago
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Payment Analyst - GA
Royal Bank of Canada
Toronto, ON
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RB
Executive Assistance
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2 – 4 years’ experience providing administrative support to senior leaders.
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Associate
Royal Bank of Canada
Guelph, ON
- Full-time
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RB
Investment Associate - Trading & Administration
Royal Bank of Canada
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CH
Sr. Building Operator
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Toronto, ON
- Full-time
Added 5 mins ago
UH
Clinical Coordinator
University Health Network
Toronto, ON
- Full-time
…patients annually. The team includes physicians, dedicated administrative support, nurses, allied health professionals and research staff. The Centre supports patients at Princess Margaret…
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Housekeeping Leader - The Wickaninnish Inn
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- Full-time
Complete all administrative responsibilities required to maintain the smooth operation of the Housekeeping Department.
Added 5 mins ago
VG
Shipper/Receiver
Veralto Global
London, ON
- Full-time
Added 5 mins ago
C
Warehouse Labourer/ Driver
Chandos
Leduc, AB
- Full-time
…assess, or select applicants, although we do use AI tools for administrative interview transcription and AI tools may be integrated or embedded in third-party platforms and software. Some…
Added 5 mins ago
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Assistant Tool Technician / Driver
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- Full-time
…assess, or select applicants, although we do use AI tools for administrative interview transcription and AI tools may be integrated or embedded in third-party platforms and software. Some…
Added 20 mins ago
R&
Assistant Spa Manager - The Wickaninnish Inn
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Tofino, BC
- Full-time
Complete all administrative responsibilities required to maintain the smooth operation of Ancient Cedars Spa.

Staples Retail

Retail Operations Supervisor

Edmonton, AB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and freight flow to ensure high performance. They also provide customer service, coach associates, and handle administrative tasks such as cash office reporting.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Cash office administration
Visual merchandising
Staff training
Performance coaching
Health and safety compliance
Sales target achievement
Multi-tasking
Prioritization
Reporting
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Supervisor
Customer Engagement
Merchandising
Inventory
Freight Flow
Cash Office
Reporting
Keyholder
Training
Coaching
Health & Safety
Sales Targets
Visual Merchandising
Staples Canada
Leadership

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