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Added 10 mins ago
MD
WIC Administrative Assistant - Office & Administrative Specialist Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Associate's degree may substitute for six (6) months of experience.
Added 10 mins ago
AP
Business Development Associate
Arbitration Place
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…transcription and virtual hearing services, with nearly 30 years of experience supporting arbitrations, mediations, litigation and public inquiries across Canada and internationally,…
Added 10 mins ago
AÁ
Associate (Graduate) Developer
Aceleradora Ágil
Toronto, ON
- Full-time
Our entry-level consultants jumpstart their careers with the First Year Graduate Experience: our year-long program that starts with Thoughtworks University, an immersive three-week…
Added 10 mins ago
SC
Replenishment Supervisor
Staples Canada
Calgary, AB
- Full-time
Develop individual associate’s skills, standards and morale through training and coaching including giving consistent feedback, conducting Performance Appraisals and delivering disciplinary…
Added 11 mins ago
MR
Entry-Level Sales Associate
Motion Recruitment
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Internship, campus leadership, athletics, customer service, retail, hospitality, fundraising, or sales experience is a plus - but not required
Added 11 mins ago
TH
Overnight Receiving Supervisor Full Time (MIDLAND)
The Home Depot Canada
Midland, ON
- Full-time
Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
Added 11 mins ago
C
Senior Facilities Manager
CBRE
Richmond, BC
- Full-time
…related to facilities operations, asset management, workplace experience, sustainability initiatives, and capital…
Added 11 mins ago
T
Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 11 mins ago
SD
Senior Analyst, Business Intelligence
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 12 mins ago
RS
Inventory Associate
Retail Services WIS Corporation
Prince George, BC
- Part-time
We are also looking for associates with experience in Retail, Stock, Customer Service, Cashiering, Sales, Driving, Warehouse Operations, and Gaming. If you have experience in these roles -…
Added 12 mins ago
ML
Marketing Associate - Brand
Maple Leaf Foods Inc.
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Full-time
As a key member of the Brand team, the Brand Marketing Associate plays an integral role in building some of Canada's most iconic and trusted food brands. This role is ideal for a curious,…
Added 26 mins ago
TC
Distribution Center Data Clerk
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $37,590 to $52,626 CAD / year
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 26 mins ago
R
Community Associate
Regus
Ottawa, ON
- Full-time
A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Added 26 mins ago
TH
SUPERVISEUR 42/78/30
The Home Depot Canada
Lethbridge, AB
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 26 mins ago
TH
Department Supervisor Full-Time - 7170 Lethbridge
The Home Depot Canada
Lethbridge, AB
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 26 mins ago
FC
Service Coordinator
Fluke Corporation
Mississauga, ON
- Full-time
Associate’s degree in Business/Science and/or equivalent work experience.
Added 41 mins ago
SD
Pharmacist, Hourly Part Time Evening
Shoppers Drug Mart
Toronto, ON
- Part-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 41 mins ago
W
Pharmacy Assistant Central Fill
Walmart
Surrey, BC
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 56 mins ago
LC
Supervisor, Production
Loblaw Companies Limited
Mississauga, ON
- Full-time
…process of their team within Operations and to ensure optimal customer service delivery and the needs of the staff and the organization are met. The Supervisor will lead efforts to…
Added 56 mins ago
RS
Customs - Customer Service Associate
Ryder System, Inc.
Woodstock, ON
- Full-time
The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This…
Added 56 mins ago
WL
Warehouse Shipping / Receiving
W. L. Gore & Associates
Toronto, ON
- $28 to $35 CAD / hour
- Full-time
We are looking for a motivated, dependable, and detail-oriented warehouse operations Associate to support W.L. Gore and Associates' Canadian medical device warehouse operations. In this…
Added 56 mins ago
AU
Security Guard – Retail Loss Prevention
Allied Universal
Toronto, ON
- $22 to $23 CAD / hour
- Full-time
Monitor customer and associate activity and identify suspicious or unusual behaviour.
Added 56 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Leduc, AB
- Part-time
Have a few months of experience in processing or distribution of goods or customer service.
Added 1 hour ago
Retail Sales Associate, Richmond Centre, Non-mgmt
Bell
Richmond, BC
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 1 hour ago
LC
Associate, Warehouse
Loblaw Companies Limited
Calgary, AB
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…

Staples Retail

Retail Operations Supervisor

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and freight flow to ensure high performance. They also provide customer service, coach associates, and handle administrative tasks such as cash office reporting.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Cash office administration
Visual merchandising
Staff training
Performance coaching
Health and safety compliance
Sales target achievement
Multi-tasking
Prioritization
Reporting
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Supervisor
Customer Engagement
Merchandising
Inventory
Freight Flow
Cash Office
Reporting
Keyholder
Training
Coaching
Health & Safety
Sales Targets
Visual Merchandising
Staples Canada
Leadership

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