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Added 1 min ago
Senior Software Engineer - Networking
Tigera
Vancouver, BC
…over the world. We believe in a collaborative, flexible work environment based on respect for, and commitment from, every employee. We also offer a competitive compensation package along…
Added 1 min ago
Experienced Security Guard– Lower Mainland (Guardteck)
Kandor
BC
Comprehensive Health and dental benefits for full-time employees
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SC
Home Meal Replacement - Part Time
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
- Part-time
Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives
Added 14 mins ago
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Personal Support Worker
The Salvation Army in Canada
Toronto, ON
- Full-time
Attends Health and Safety in-services and takes action to address unsafe conditions and/or procedures, to ensure a healthy and safe work environment
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CH
Licensed Practical Nurse
Covenant Health Canada
AB · Edmonton, AB
- Full-time
The Licensed Practical Nurse (LPN) works as a member of the multidisciplinary health care team, collaborating in the delivery of holistic care and support to patients/residents and…
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(CAN) Health and Beauty Team Associate
Walmart Canada
Airdrie, AB
- Full-time
Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
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Yard Support/Delivery Driver- ON
Clearway Group of Companies
Vaughan, ON
- Full-time
…organized, clean, and secure. The ideal candidate is reliable, safety-focused, and capable of operating delivery vehicles and material handling equipment in a fast-paced…
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Covenant Health Canada
AB · Edmonton, AB
- Full-time
…delivering high-quality, person-centered care in a supportive environment. Covenant Health is deeply rooted in Alberta's integrated health system, with a legacy spanning over 150 years, we…
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Maintenance Manager
The Care Group
Abbotsford, BC
- Part-time
3. Knowledge of safety regulations and best practices.
Added 14 mins ago
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Part Time Deli Clerk - Hillside Location
Sobeys
Victoria, BC
- Part-time
Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives
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UPS
Richmond, BC
- Part-time
Adhere to and follow company established safety rules and procedures.
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Sobeys
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Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives
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Pharmacist, Hourly Full Time Evening
Loblaw Companies Limited
Winnipeg, MB
- Full-time
Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment
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YARD CREW/CHECKER
UPS
Concord, ON
- Internship
Adhere to and follow the company‑established safety rules and procedures.
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U
YARD CREW/CHECKER
UPS
Concord, ON
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Adhere to and follow the company‑established safety rules and procedures.
Added 14 mins ago
U
YARD CREW/CHECKER
UPS
Concord, ON
- Internship
Adhere to and follow the company‑established safety rules and procedures.
Added 14 mins ago
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Dining Hall & Food Services Worker
The Salvation Army in Canada
Jackson's Point, ON · Jacksons Point, ON
- Part-time
Uphold sanitation and safety standards by following food handling, cleanliness, and public health requirements.
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Full Time Assistant Meat Manager - Hillside Location
Sobeys
Victoria, BC
- Full-time
Thorough understanding of Health and Safety legislation, policies and practices is an asset
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Janitor Full Time
Compass Group Canada
Fort Saskatchewan, AB
- Full-time
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they…
Added 14 mins ago
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Customer Experience Leader
Indigo
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
Ensures a safe and organized work environment, maintaining compliance with all health and safety policies, procedures, and standards.
Added 14 mins ago
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Resident Advisor
Campus Living Centres
Kamloops, BC
- Full-time
…part of the Residence Life Department is to foster a community environment that eases the student transition into college/university, and supports the personal and academic success of…
Added 14 mins ago
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Food Service Worker
Aramark Canada
Kingston, ON
- Part-time
Are you a "people person" who loves a fast-paced environment? We are looking for a friendly, reliable candidates to help us serve up smiles and nutritious meals.
Added 16 mins ago
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(CAN) Produce Stocker
Walmart
Surrey, BC
- Part-time
Follows all Health and Safety policies to help maintain a safe and clean work environment.
Added 16 mins ago
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Graduate Mechanical Engineer
Worley
Calgary, AB · Edmonton, AB · Vancouver, BC
- Full-time
Apply and promote health, safety, environmental, and quality standards across all activities, including field-based assignments.
Added 16 mins ago
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R&D Prototyping III / Prototypage R-D III
Boston Scientific
Montreal, QC
- Full-time
…high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills…

Staples Retail

Retail Operations Supervisor

Edmonton, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and freight flow to ensure high performance. They also provide customer service, coach associates, and handle administrative tasks such as cash office reporting.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Cash office administration
Visual merchandising
Staff training
Performance coaching
Health and safety compliance
Sales target achievement
Multi-tasking
Prioritization
Reporting
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Supervisor
Customer Engagement
Merchandising
Inventory
Freight Flow
Cash Office
Reporting
Keyholder
Training
Coaching
Health & Safety
Sales Targets
Visual Merchandising
Staples Canada
Leadership

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