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Added 2 mins ago
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Lead the annual operating and capital budgeting processes, forecasting activities, and long-range financial planning.
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Manager, Finance
Maison Birks
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- Full-time
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- Full-time
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Senior Cinematic Animator
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Added 3 mins ago
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Manager, Business Process
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Added 3 mins ago
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Foreman Service
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- Full-time
Added 3 mins ago
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Carleton Place Driver Helper
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- Part-time
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(CAN) Compliance Lead
Walmart
Camrose, AB
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Integration & Value Hub Advisor
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- Full-time
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Labour Relations Officer - Servicing
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- Full-time
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Retail Team Lead / Area Supervisor
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- $60,000 CAD / year
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Added 3 mins ago
Security Supervisor
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Added 3 mins ago
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Human Resources Coordinator
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- Full-time
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Added 17 mins ago
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Industrial Maintenance Technician/Millwright, Afternoon Shift
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Whether you want to become a lead technician, supervisor, trainer or manager, opportunities exist to grow your career.
Added 17 mins ago
V
Corporate Services Assistant
voestalpine
Richmond, BC
- $22 to $25 CAD / hour
- Full-time
…of special trackwork. With a legacy spanning 160 years, we lead the industry in shaping the future of rail solutions. As part of the voestalpine Railway Systems global network, we are…
Added 17 mins ago
Technical Director – Tailings
GHD Group Pty Ltd
Bedford, NS
Lead the safe, responsible stewardship of tailings storage facilities throughout their full lifecycle.
Added 17 mins ago
SC
Security Site Supervisor
Securitas Canada
Edmonton, AB
- Full-time
We are seeking a highly capable and professional Security Site Supervisor to support daily operations, lead security personnel, and ensure compliance with site requirements. The ideal…

Staples Retail

Retail Operations Supervisor

Edmonton, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and freight flow to ensure high performance. They also provide customer service, coach associates, and handle administrative tasks such as cash office reporting.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Cash office administration
Visual merchandising
Staff training
Performance coaching
Health and safety compliance
Sales target achievement
Multi-tasking
Prioritization
Reporting
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Supervisor
Customer Engagement
Merchandising
Inventory
Freight Flow
Cash Office
Reporting
Keyholder
Training
Coaching
Health & Safety
Sales Targets
Visual Merchandising
Staples Canada
Leadership

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