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Added 11 mins ago
TH
Overnight Freight Associate Part Time - MISSISSAUGA BRITANNIA
The Home Depot Canada
Mississauga, ON
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by
Added 11 mins ago
TH
Associé(e) aux caisse (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing…
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WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Airdrie, AB
- Full-time
Added 11 mins ago
TW
Sales Associate
The Wine Shop
Burlington, ON
- Temporary
Added 11 mins ago
TH
Overnight Freight Associate Part-Time - 7057 Polo Park
The Home Depot Canada
Winnipeg, MB
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by
Added 11 mins ago
TH
Overnight Freight Associate Part Time (Saint John)
The Home Depot Canada
Saint John, NB
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by
Added 26 mins ago
WC
(CAN) Food & Consumables Team Lead
Walmart Canada
Cobourg, ON
- Full-time
Added 26 mins ago
TH
SUPERVISEUR 26/27
The Home Depot Canada
Barrie, ON
- Full-time
Added 27 mins ago
WC
(CAN) Asset Protection Operations Team Associate
Walmart Canada
Keswick, ON
- Full-time
Position Summary...An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate…
Added 27 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Powell River, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 27 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Powell River, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 27 mins ago
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Events Assistant
Boomerang
Toronto, ON
- Full-time
…real, hands-on experience in event marketing, face-to-face sales, customer engagement and brand…
Added 27 mins ago
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Store Manager
Abercrombie & Fitch Co.
Toronto, ON
- Full-time
Added 27 mins ago
WC
Electronics Associate
Walmart Canada
Campbell River, BC
- Full-time
Position Summary... A Department Specialized Associate, this Associate drives sales in a highly specialized part of our business. Product knowledge in this field is at a premium.
Added 27 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Regina, SK
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 27 mins ago
TH
Overnight Freight Associate Part Time - MISSISSAUGA S
The Home Depot Canada
Mississauga, ON
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by
Added 27 mins ago
TH
Lumber Sales Part Time - MISSISSAUGA S
The Home Depot Canada
Mississauga, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 27 mins ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Dauphin, MB
- Part-time
Added 27 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Edson, AB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 27 mins ago
WC
(CAN) Associé de nuit
Walmart Canada
Lachute, QC
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 27 mins ago
ON
Seasonal Retail Sales Associate (Early Morning) - Edmonton Common
Old Navy
Edmonton, AB
- Part-time
Added 27 mins ago
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Department Supervisor Full Time (MONCTON)
The Home Depot Canada
Moncton, NB
- Full-time
Added 27 mins ago
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Fashion Associate (Part time) - RW&CO
RW&CO
Abbotsford, BC
- Part-time
Added 27 mins ago
WC
Overnight Associate
Walmart Canada
Ottawa, ON
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 27 mins ago
WC
(CAN) Meat Associate
Walmart Canada
Halifax, NS
- Contract
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…

Staples Retail

Retail Operations Supervisor

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and freight flow to ensure high performance. They also provide customer service, coach associates, and handle administrative tasks such as cash office reporting.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Cash office administration
Visual merchandising
Staff training
Performance coaching
Health and safety compliance
Sales target achievement
Multi-tasking
Prioritization
Reporting
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Supervisor
Customer Engagement
Merchandising
Inventory
Freight Flow
Cash Office
Reporting
Keyholder
Training
Coaching
Health & Safety
Sales Targets
Visual Merchandising
Staples Canada
Leadership

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