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Added 11 mins ago
EC
Strategic Development Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Hamilton, ON
- $50,000 to $55,000 CAD / year
- Full-time
Previous customer service, administrative, estimating, construction, or sales-support experience is an asset.
Added 11 mins ago
IC
Trade Compliance & Logistics Manager
IDEX Corporation
Waterloo, ON
- Full-time
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we…
Added 41 mins ago
LW
Retail Associate
LakeCity Works
NS · Dartmouth, Nova Scotia
- Full-time
Support online sales, prepare orders for pickup or delivery, and help maintain an inviting, well-organized showroom.
Added 41 mins ago
ASSISTANT.E GÉRANT.E
Boutique La Vie En Rose
Boucherville, QC
Performance bonuses (in-store sales or management position);
Added 41 mins ago
ASSISTANT.E GÉRANT.E JUNIOR
Boutique La Vie En Rose
Boucherville, QC
Performance bonuses (in-store sales or management position);
Added 41 mins ago
HOURLY ASSISTANT MANAGER
Boutique La Vie En Rose
Victoria, BC
Train your team members to provide strong customer support - teach them the best sales techniques and make sure they’re familiar with all product features;
Added 2 hours ago
HE
Entry level direct Marketing Management Trainee
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
Our Management Training Program provides hands-on experience across sales and marketing, leadership development, administration, and management. You’ll learn by doing, work alongside…
Added 2 hours ago
KC
Fleet Specialist
Kia Canada
Mississauga, ON
- Full-time
Regional Support with fleet sales (presentations, incentives & customer communication)
Added 2 hours ago
JI
Sales and Support
Jumbo Interactive
Edmonton, AB
- $21 CAD / hour
- Temporary
…the high standards of the home and providing lottery ticket sales to our customers, ensuring a seamless and welcoming environment during weekends and…
Added 3 hours ago
NB
Senior Wealth Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
Oversee administrative activities related to client account management, ensuring accuracy, timely completion and exceptional client service.
Added 3 hours ago
NB
Senior Wealth Associate
National Bank of Canada
Toronto, ON
- Full-time
Ensure administrative tasks related to account management are completed smoothly and provide outstanding customer service.
Added 3 hours ago
NB
Wealth Associate
National Bank of Canada
Calgary, AB
- Full-time
Support investment advisors in providing superior customer service and be available to meet client requests
Added 4 hours ago
OT
Restaurant Assistant Manager
One Therapy Network
Revelstoke, BC
- Full-time
Support accurate sales forecasting and strategies to meet targets.
Added 5 hours ago
RB
Assistant Branch Operations Manager
Royal Bank of Canada
Ottawa, ON
- Full-time
…leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and…
Added 5 hours ago
RB
IRP Assistant
Royal Bank of Canada
Montreal, QC
- Full-time
The administrative assistant will support top producing Financial Planners, Investment and Retirement Planning in meeting sales objectives and related activities by providing value added…
Added 6 hours ago
B
Community Residential Manager
Boardwalk
Regina, SK
- Full-time
…passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 6 hours ago
FC
Customer Rep-Station
FedEx Canada
Woodbridge, ON
- Part-time
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued…
Added 7 hours ago
FC
Customer Rep-Station-2
FedEx Canada
Woodbridge, ON
- Part-time
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued…
Added 7 hours ago
AS
Client Advisor (Seasonal) (Part-Time)
Acne Studios
Toronto, ON
- Part-time
…and nurture loyal and engaging customer relationships, drive sales and positive business outcomes in which your service and attentiveness take center…
Added 7 hours ago
PJ
Personal Training Manager (Multi- Campus)
Prosserman JCC
Maple, ON
- $65,000 to $75,000 CAD / year
- Full-time
Lead and support promotional initiatives, fitness events, FitStart and Spark trial activations to drive participation and sales.
Added 7 hours ago
AB
National Service Coordinator (Retail & Fixtures)
ACI Brands Inc.
Oakville, ON
- $55,000 CAD / year
- Full-time
Support sales teams and merchandising teams with display execution.
Added 7 hours ago
RB
Recoveries Officer
Royal Bank of Canada
Mississauga, ON
- Full-time
Foster collaboration within your team and convergence across partners to support RBC’s One Client, One Bank vision
Added 7 hours ago
EM
Dispatcher
Enviro-Tech Mechanical Services Ltd.
Vancouver, BC
- Full-time
…for heating, ventilation, air conditioning and refrigeration sales and service. We provide solutions that give customers confidence that their systems will perform; and services that will…
Added 7 hours ago
R
IRP Assistant- EN
RBC
Montreal, QC
- Full-time
The administrative assistant will support top producing Financial Planners, Investment and Retirement Planning in meeting sales objectives and related activities by providing value added…
Added 7 hours ago
TI
Customer Experience Representative
Techtronic Industries Canada Inc. - TTI Canada
Toronto, ON
- Full-time
Provide support and build solid relationships with our customers and sales team

Staples Retail

Retail Operations Supervisor

Edmonton, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and freight flow to ensure high performance. They also provide customer service, coach associates, and handle administrative tasks such as cash office reporting.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Cash office administration
Visual merchandising
Staff training
Performance coaching
Health and safety compliance
Sales target achievement
Multi-tasking
Prioritization
Reporting
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Supervisor
Customer Engagement
Merchandising
Inventory
Freight Flow
Cash Office
Reporting
Keyholder
Training
Coaching
Health & Safety
Sales Targets
Visual Merchandising
Staples Canada
Leadership

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