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R
Tenant Billing Analyst
RioCan
Toronto, ON
- Full-time
…whole selves to work. Here, you’ll find opportunities to learn, lead, and make an impact every…
Added 15 mins ago
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District Manager
Sunlife Québec
Quebec, QC
- Full-time
Coaching for growth, Client centric, relationship focused, sales driven and energetic. If this feels well aligned to who you are and areas you want to focus on, we have the right…
Added 15 mins ago
SQ
District Manager
Sunlife Québec
Levis, QC
- Full-time
Coaching for growth, Client centric, relationship focused, sales driven and energetic. If this feels well aligned to who you are and areas you want to focus on, we have the right…
Added 15 mins ago
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Global Mining Practice Business Development Leader
HDR
Kingston, ON
- Full-time
…seeking a Global Mining Practice Business Development Leader to lead client engagement, strategic account development, major pursuits and market growth across a dynamic global mining…
Added 15 mins ago
R&
Senior Delivery Manager
Robots & Pencils
Canada
- Full-time
Lead end-to-end delivery of complex, multi-phase engagements, ensuring alignment across scope, budget, timeline, and quality to meet delivery commitments and achieve successful outcomes
Added 15 mins ago
SP
Technical Sales Representative
SCG Process
Regina, SK
- Full-time
You are a one of a kind Technical Sales Representative with experience in generating and qualifying new leads, and developing those leads. You build solid relationships with all…
Added 15 mins ago
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Senior Manager, Customer Success Operations
Ryan
Toronto, ON
- Full-time
Seven or more years of experience in Customer Success Operations, Revenue Operations, Sales Operations, Business Operations, analytics, or a related discipline.
Added 15 mins ago
I
Customer Experience Leader (Contract 18+ Months)
Indigo
London, ON
- $18.6 to $23.25 CAD / hour
- Contract
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…
Added 15 mins ago
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Director, Strategic Partnerships
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- Full-time
…the business case, win the partner, negotiate the economics, lead the launch and keep improving the relationship. Reporting directly to our CFO & Head of Marketing, you’ll have the autonomy…
Added 15 mins ago
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Ops Mgmt Manager
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Toronto, ON
- Full-time
Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
Added 15 mins ago
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Country Manager, Canada
Polaroid
Canada
- Full-time
…role will also collaborate with internal stakeholders from sales operations, finance, demand planning, product management, and…
Added 15 mins ago
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Senior Strategic Sourcing Specialist- Packaging
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Toronto, ON · Etobicoke, ON
- Full-time
Support/lead the development of local /regional sourcing strategies for the Category managed, using detailed analysis of historical & current spend data, combined with sourcing and research…
Added 15 mins ago
WC
(CAN) Front End Assistant Manager
Walmart Canada
Pointe-Claire, QC
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 15 mins ago
CE
Sales Development Manager - Eastern Canada / Directeur ou directrice des Nouveaux marchés - Est du Canada
Carrier Enterprise Canada
Eastern Canada
- $160,000 to $165,000 CAD / year
- Full-time
Lead end-to-end sales process optimization and execution
Added 16 mins ago
ML
Client Intake Specialist (Remote – Canada)
Maimone Legal
Remote, Canada
- $40,000 CAD / year
- Full-time
- Remote
This isn't a call center job, and it isn't reading from a script. You lead the conversation, build trust, and guide people to sign with us, and your results are measured. If you're a…
Added 16 mins ago
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Technicien.ne comptable & administratif·ve │ Accounting & Administrative Technician
Evvo
Remote, Canada
- Full-time
- Remote
Added 30 mins ago
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Global Mining Practice Business Development Leader
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- Full-time
…seeking a Global Mining Practice Business Development Leader to lead client engagement, strategic account development, major pursuits and market growth across a dynamic global mining…
Added 30 mins ago
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Accounting Manager
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Halifax, NS
- Full-time
…operating entities. Reporting to the Director of Finance, you'll lead the day-to-day accounting function, oversee a talented accounting team, and play a critical role in delivering timely…
Added 30 mins ago
VN
Vice President Operations
Victoria Newitt Recruitment Inc.
Vancouver, BC
- $200,000 to $250,000 CAD / year
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…customers and stores on time, all the time. The role will also lead to changes in cost, efficiency, and quality and ensure that competent sources of supply are…
Added 30 mins ago
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Client Success Manager
Rivercity Technology Services Ltd.
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Added 30 mins ago
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SAP Supply Chain Domain Architect
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- $170,000 to $200,000 CAD / year
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…SAP works and of end-to-end process handoffs. Working with Sales, solution, and delivery teams, you shape solutions, approve functional designs, arbitrate gaps against standard, and…
Added 30 mins ago
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SAP Finance Domain Architect
Talan
Toronto, ON · Montreal, Québec
- $170,000 to $200,000 CAD / year
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…modules that post to the general ledger. Working closely with Sales, Solution, and Delivery teams, you translate business requirements into credible, achievable, and differentiated SAP…
Added 46 mins ago
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Associate, Private Fund Solutions
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2 to 5 years in sales and trading, investment banking, private placements, management consulting, fund administration, or a related finance role.
Added 46 mins ago
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Manager, FP&A
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Added 46 mins ago
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Business Development Associate
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- Full-time
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Staples Retail

Retail Operations Supervisor

Edmonton, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and freight flow to ensure high performance. They also provide customer service, coach associates, and handle administrative tasks such as cash office reporting.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Cash office administration
Visual merchandising
Staff training
Performance coaching
Health and safety compliance
Sales target achievement
Multi-tasking
Prioritization
Reporting
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Supervisor
Customer Engagement
Merchandising
Inventory
Freight Flow
Cash Office
Reporting
Keyholder
Training
Coaching
Health & Safety
Sales Targets
Visual Merchandising
Staples Canada
Leadership

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