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Added 2 mins ago
FP
Restaurant & Banquet Manager
Four Points by Sheraton Kelowna Airport
Kelowna, BC
- Full-time
Reporting to the Food & Beverage Manager, you are responsible for performing the following tasks to the highest standards:
Added 2 mins ago
OH
Specialist, Palliative Care Implementation
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Partner with the Lead – Palliative Care Implementation and Ontario Health regional teams to deliver a high-priority, complex, multi-year initiative.
Added 2 mins ago
AE
Financial Analyst, FP&A – Gross Margin
Arc'teryx Equipment
North Vancouver, BC
- Full-time
…operations and scaling for growth, through enhanced KPI and reporting visibility, and cross-functional partnership. You will work closely with senior leadership and other internal…
Added 2 mins ago
OH
Lead, Capacity, Access and Flow
Ontario Health | Santé Ontario
Whitby, ON
- Full-time
Added 2 mins ago
A
Mechanical Engineer (Onsite)
Alchemy
Waterloo, ON
- $100,000 to $135,000 CAD / year
- Full-time
Lead design reviews and act as the technical approver before designs are committed to tooling
Added 17 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Abbotsford, BC
- Full-time
Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies
Added 32 mins ago
2L
Senior Business Development Executive
247 Labs
Toronto, ON
- Full-time
…accounts, maintain strong client relationships, and provide regular reporting on sales performance and market insights. This role involves contributing to revenue growth targets and…
Added 32 mins ago
KR
Accounting Manager
Kassen Recruitment
Medicine Hat, AB
- Full-time
An organization with operations across multiple markets is seeking an Accounting Manager to lead core accounting activities and support financial reporting, compliance, and business…
Added 32 mins ago
TU
Research Associate
The University of British Columbia
Vancouver, BC
- Full-time
…with a high degree of independence and scientific judgment to lead research projects within priorities established by the Principal Investigators. The role includes developing and…
Added 32 mins ago
A
Digital Transformation Project Manager
Affinity
Surrey, BC
- Contract
…Project, which includes establishing data governance and a reporting center of excellence (COE), enhancing an interim SQL Warehouse solution, and finally delivery a true modern data…
Added 32 mins ago
G-
Route Manager
GFL - Sewer Technologies Division
Coquitlam, BC
- Full-time
Team Leadership & Development: Direct, coach, and support route supervisors and curbside drivers. Lead hiring, onboarding, performance evaluations, and workforce planning to promote a…
Added 32 mins ago
BA
Registrar
BPP Accountancy Leeds
Vancouver, BC
- Full-time
Lead testing and validation of system upgrades and integrations, and manages data exchanges with EducationPlanner BC, BCCAT and provincial reporting systems.
Added 32 mins ago
TS
Executive Director
THRIVE Social Services Society
Victoria, BC
- Full-time
Reporting to the Board of Directors, the Executive Director is responsible for the overall leadership and management of THRIVE. The Executive Director will lead an experienced team of four…
Added 32 mins ago
A
Sr. Manager, Key Accounts – Commercial Planning
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $110,000 to $130,000 CAD / year
- Full-time
Reporting directly to the General Manager, the Senior Manager will play a key role in strengthening commercial planning processes, improving forecast accuracy, and delivering profitable…
Added 32 mins ago
C
Senior Project Manager - Electrical Engineer
Cascades
Mississauga, ON
- Full-time
Cascades is seeking a dynamic and solutions-oriented Senior Project Manager - Electrical Engineer to lead capital projects, electrical system upgrades, and reliability improvement…
Added 32 mins ago
M
Directeur principal, Exploitation du commerce de détail – Québec
MEC
Montreal, QC
- Full-time
You will lead Québec as a distinct market within MEC, shaping multi-year growth plans, driving operational excellence, and building a high-performing leadership team. This role evolves…
Added 32 mins ago
CI
Client Transaction Specialist
Colliers International
Toronto, ON
- Full-time
Serve as the primary point of contact and escalation lead for regional platinum accounts, ensuring a premium, consistent client experience
Added 32 mins ago
C
Senior Engineering and Delivery Lead
Citi
Mississauga, ON
- Full-time
We are seeking a seasoned, highly experienced, and motivated Senior Engineering and Delivery Lead to spearhead the end-to-end execution and technology delivery of regulatory reporting…
Added 48 mins ago
FI
Events Marketing Manager
Fellow Insights Inc.
Remote, Canada
- Full-time
- Remote
Own post-event follow-up with sales and lifecycle so no lead sits untouched
Added 48 mins ago
B
Senior Client Education Manager
Benevity
Remote, Canada
- Full-time
- Remote
Lead a personalized, modern client enablement strategy rooted in design thinking principles, ensuring high-impact learning experiences across the entire client journey.
Added 48 mins ago
B
Senior Client Education Manager
Benevity
Remote, Canada
- $98,600 to $126,600 CAD / year
- Full-time
- Remote
Lead a personalized, modern client enablement strategy rooted in design thinking principles, ensuring high-impact learning experiences across the entire client journey.
Added 48 mins ago
NM
Team Lead, Environment
Newmont Mining Corporation
Dease Lake 9, BC
- $105,800 to $141,100 CAD / year
- Full-time
Lead and support environmental monitoring, reporting, and compliance activities.
Added 1 hour ago
N
Manufacturing Manager
NPAworldwide
Brantford, ON
- Full-time
Lead and support supervisors and operational teams
Added 1 hour ago
WI
Assistant Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Lead by example and be a pro-active member of the Ancient Cedars Spa Leadership Team.
Added 1 hour ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is seeking a skilled, analytical, and solutions-oriented Supervisor, Scheduling to lead the effective operation and ongoing improvement of our Scheduling Department.

Staples Retail

Retail Operations Supervisor

Terrace, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and freight flow to ensure high performance. They also provide coaching to associates, manage front office administrative tasks, and maintain health and safety standards.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience with sales target accountability. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Sales coaching
Cash office administration
Reporting
Health and safety compliance
Staff training
Multi-tasking
Prioritization
Communication
Freight flow management
Promotional setup

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Inventory Control
Sales Targets
Team Leadership
Cash Office
Reporting
Health and Safety
Staff Development
Freight Flow
Visual Standards
Staples Canada
Keyholder
Operational Excellence

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