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Added 27 mins ago
AC
Chef Manager
Aramark Canada
Calgary, AB
- Full-time
You will lead day-to-day kitchen and culinary operations, oversee food preparation and quality, collaborate with the clinical team to meet resident needs, manage food cost and inventory,…
Added 27 mins ago
S
In Store Bakery - Manager Bakery
Sobeys
St. Thomas, ON
- Full-time
…fiscally responsible operation of the department. The Manager will lead, manage, coach, motivate and train staff to achieve the highest level of customer service, while adhering to all Food…
Added 27 mins ago
L
Assistant Manager
LensCrafters
Mississauga, ON
- Full-time
Knowledge of retail operations, processes & policies
Added 27 mins ago
L
Assistant Manager
LensCrafters
Toronto, ON · Etobicoke, ON
- Full-time
Knowledge of retail operations, processes & policies
Added 27 mins ago
LC
Assistant Store Manager, Dartmouth Crossing, Full Time
Laura Canada
Dartmouth, NS
- Full-time
…passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping experience to every customer. They foster a vibrant, fun,…
Added 27 mins ago
Boisbriand Store Manager
Running Room
Boisbriand, QC
…conjunction with the Store Manager. The Store Manager will oversee retail operations, including inventory and visual merchandising, and actively participate in building our sales team by…
Added 27 mins ago
Business Development Manager- Maintenance and Janitoral Services - West
United Services Group
Red Deer, AB · Edmonton, AB · Calgary, AB
We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.
Added 41 mins ago
SC
shift supervisor - Store# 04435, COMO LAKE
Starbucks Coffee Company
Coquitlam, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 57 mins ago
M
Senior Director, Retail Operations - Quebec
MEC
Montreal, QC
- Full-time
This is a high-impact senior leadership role responsible for owning and accelerating MEC’s Québec retail business. As Senior Director, Retail – Québec, you operate as the regional business…
Added 1 hour ago
SC
shift supervisor - Store# 67465, 122 MARTINDALE CRESCENT
Starbucks Coffee Company
Hamilton, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 22841, PROSPECT STREET - UPTOWN CENTRE
Starbucks Coffee Company
Fredericton, NB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 2 hours ago
NF
Department Manager - Grocery - Temporary 12 months
Nature's Fare Markets
White Rock, BC
- Contract
…great food. The Department Manager - Grocery oversees the daily operations of the Grocery area, ensuring that it is efficiently staffed, stocked and shining. This dynamic role will lead the…
Added 3 hours ago
EI
President
E.Star International Inc.
Markham, ON
- Full-time
We are seeking an accomplished President to lead the strategy, business development, and day-to-day operations of E.Star Group, a diversified apparel business spanning Canadian…
Added 3 hours ago
A
Client Service Representative - Calgary North Hill
ATB
Calgary, AB
- Full-time
…truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready…
Added 3 hours ago
Client Service Representative - Calgary Chinook Centre (Part Time, 21.75 hrs/wk)
ATB
Calgary, AB
…truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready…
Added 3 hours ago
TB
Senior Retail Sales Associate
Tailored Brands
Belleville, ON
- Full-time
Our Senior Retail Sales Consultant is responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel). This position would be a…
Added 3 hours ago
EL
Store Manager - Le Labo- Full time - Vancouver, CA
Estée Lauder Companies
Vancouver, BC
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 3 hours ago
Store Manager
Lammle's Western Wear
Edmonton, AB
Lead day-to-day retail operations, focusing on efficiency, consistency, and accountability
Added 3 hours ago
Assistant Manager
EssilorLuxottica Group
Toronto, ON · Etobicoke, ON
Knowledge of retail operations, processes & policies
Added 3 hours ago
Assistant Manager
EssilorLuxottica Group
Mississauga, ON
Knowledge of retail operations, processes & policies
Added 4 hours ago
W
Oracle EBS & Fusion SCM Architect
W3Global
Canada
- Contract
We are seeking an architect-level Oracle resource to define and lead enterprise supply chain solutions across Oracle E-Business Suite and Oracle Fusion Cloud SCM. The role requires deep…
Added 4 hours ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Abbotsford, BC
- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 4 hours ago
SC
Retail Sales Supervisor
Staples Canada
Yellowknife, NT
- Full-time
As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will…
Added 4 hours ago
WC
Customer Service Manager
Walmart Canada
Renfrew, ON
- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 4 hours ago
WC
Customer Service Manager
Walmart Canada
Digby, NS
- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…

Staples Retail

Retail Operations Supervisor

Terrace, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and freight flow to ensure high performance. They also provide coaching to associates, manage front office administrative tasks, and maintain health and safety standards.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience with sales target accountability. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Sales coaching
Cash office administration
Reporting
Health and safety compliance
Staff training
Multi-tasking
Prioritization
Communication
Freight flow management
Promotional setup

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Inventory Control
Sales Targets
Team Leadership
Cash Office
Reporting
Health and Safety
Staff Development
Freight Flow
Visual Standards
Staples Canada
Keyholder
Operational Excellence

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