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Added 14 mins ago
M
Bilingual Customer Service Representative
Miele
Vaughan, ON
- Full-time
Added 30 mins ago
FH
Customer Service Rep - Laser City
FunEx Head Office
AB · Edmonton, AB
- Part-time
We aren’t pushy about sales, but we are a business. The candidate for this role needs to be able to upsell, close the sale, and ask for the booking. A tiny bit of a competitive spirit will…
Added 30 mins ago
AC
Senior Financial Analyst
Aston Carter
Calgary, AB
- $100,000 to $115,000 CAD / year
- Full-time
Investigate mismatch issues in the finance system, inquiring into the GL, sales/AP or bank transactions.
Added 30 mins ago
AC
Senior Financial Analyst
Aston Carter
AB · Edmonton, Alberta
- $100,000 to $115,000 CAD / year
- Full-time
Investigate mismatch issues in the finance system, inquiring into the GL, sales/AP or bank transactions.
Added 44 mins ago
AC
Chef Manager
Aramark Canada
Calgary, AB
- Full-time
…culinary operations, team leadership, training, coaching, and administrative…
Added 44 mins ago
L
Assistant Manager
LensCrafters
Mississauga, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 44 mins ago
L
Assistant Manager
LensCrafters
Toronto, ON · Etobicoke, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 44 mins ago
Assistant Resident Manager Team
Realstar
Cornwall, ON
Added 1 hour ago
RI
Support Services Administrator
Rentokil Initial
Concord, ON
- $45,000 to $45,700 CAD / year
- Full-time
Supporting Sales Team on RFPs (Requests for Proposals)
Added 1 hour ago
MC
Allocation Coordinator
Miniso Canada
Toronto, ON
- Full-time
…retail stores and counters to ensure optimal stock levels, support sales performance, and reduce overstock or stock-outs. You’ll work closely with the merchandising, planning, and retail…
Added 2 hours ago
Warehouse Clerk
Laura Canada
Laval, QC
Ensure that all overstock is correctly placed into a reserve bin location to generate potential online sales and is accessible for store replenishment.
Added 3 hours ago
Inside Sales Coordinator
CMP Group Ltd.
Vaughan, ON
Support the sales team in achieving daily objectives.
Added 3 hours ago
LC
SAP Operations Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
Spruce Grove, AB
- Part-time
As a colleague in one of our stores, you will have an immediate impact on sales and customer satisfaction by:
Added 4 hours ago
OT
Restaurant Assistant Manager
One Therapy Network
Kamloops, BC
- Full-time
Support accurate sales forecasting and strategies to meet targets.
Added 4 hours ago
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Customer Support, Field Service Coordinator - Windsor Windows
Woodgrain
Windsor, ON
- Full-time
Reporting to the Field Service Manager, the Customer Support - Field Service Coordinator is responsible for coordinating field service activities, supporting customer warranty and service…
Added 4 hours ago
Store Manager
Lammle's Western Wear
Edmonton, AB
Lead by example on the sales floor, fostering genuine customer relationships and driving sales performance
Added 4 hours ago
MS
Party and Event Host - Evenings and Weekends
Michaels Stores
Oakville, ON
- Part-time
Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
Added 4 hours ago
Assistant Manager
EssilorLuxottica Group
Toronto, ON · Etobicoke, ON
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 4 hours ago
Assistant Manager
EssilorLuxottica Group
Mississauga, ON
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 4 hours ago
FP
Restaurant & Banquet Manager
Four Points by Sheraton Kelowna Airport
Kelowna, BC
- Full-time
Provide administrative support for Gulfstream, including: scheduling, payroll, training and maintaining training checklists
Added 4 hours ago
RO
Hotel Administration & Owner Relations Manager
Resorts of the Canadian Rockies
Fernie, BC
- Full-time
work alongside the sales manager and accounting to ensure folios are cleaned up monthly
Added 4 hours ago
SC
Retail Sales Supervisor
Staples Canada
Yellowknife, NT
- Full-time
As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will…
Added 5 hours ago
E
Customer Service Representative - Bridgewater
Enterprise
Bridgewater, NS
- Internship
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 5 hours ago
WC
(CAN) Produce Department Manager
Walmart Canada
Langley (District), BC · Langley, BC
- Full-time
…Responsibilities include receiving merchandise, maintaining sales floor presentation, recruiting and training staff, engaging with customers, managing inventory and merchandising programs,…
Added 5 hours ago
A
E-Commerce Specialist, Amazon
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $70,000 CAD / year
- Full-time
Provide general operational and administrative support for Amazon business activities as required.

Staples Retail

Retail Operations Supervisor

Terrace, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and freight flow to ensure high performance. They also provide coaching to associates, manage front office administrative tasks, and maintain health and safety standards.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience with sales target accountability. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Sales coaching
Cash office administration
Reporting
Health and safety compliance
Staff training
Multi-tasking
Prioritization
Communication
Freight flow management
Promotional setup

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Inventory Control
Sales Targets
Team Leadership
Cash Office
Reporting
Health and Safety
Staff Development
Freight Flow
Visual Standards
Staples Canada
Keyholder
Operational Excellence

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