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Added 12 mins ago
FG
Service Manager - FFUN Motorsports Saskatoon
FFUN Group
Saskatoon, SK
- Full-time
We’re looking for a driven, organized, and business‑minded Powersports Service Manager to lead the service department at our high‑volume powersports dealership in Saskatoon. This is more…
Added 12 mins ago
PC
Operations Manager
Patterson Companies, Inc.
Vancouver, BC · BC - Vancouver - Dental Canada
- Full-time
As Operations Manager with Patterson Dental, you will partner with the Branch General Manager and the Service Manager to develop (and implement) strategies, carry out best practices and…
Added 12 mins ago
JI
Executive Assistant
J.D. Irving, Limited
Saint John, NB
- Full-time
…the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and…
Added 12 mins ago
CF
Business Development Representative
Classic Fire + Life Safety
Amaranth, ON
- Full-time
…for system upgrades, through to preventative maintenance and…
Added 12 mins ago
A
Store Manager (temporary)
Ardene
Brantford, ON
- Full-time
…profitability. The Store Manager is responsible for merchandising, customer service, as well as their teams training & development. This is a temporary position for a…
Added 12 mins ago
B
Sourcing Manager, Marketing Category
BMO
Toronto, ON · YNG
- Full-time
Lead or support supplier negotiations to achieve competitive commercial outcomes while balancing cost, service quality, flexibility, delivery accountability, and risk management.
Added 12 mins ago
R
Senior Payroll Specialist – Canada
Rippling
Toronto, ON
- $63,840 to $95,760 CAD / year
Lead year-end delivery, including T4/T4A and RL-1/RL-2 preparation, summaries, reconciliation, amendments, and customer and HR support through filing deadlines.
Added 12 mins ago
B
Day Service Centre Supervisor
Brambles
Vancouver, BC
- Full-time
5-7 years of front-line supervisory experience in production, manufacturing, logistics or customer service.
Added 12 mins ago
T
Toronto Dominion Centre Holiday Sales Associate PT Under 20 hours
Tumi
Toronto, ON
- Part-time
…client relationships and driving sales through outstanding…
Added 12 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Markham, ON
- Part-time
Commitment to providing exceptional customer service
Added 12 mins ago
C
Systems Engineer, Sr
Company3
Toronto, ON
- Full-time
Project Delivery & Strategic Initiatives: Lead infrastructure design, deployment, upgrades, and migrations from planning through delivery. Evaluate technology vendors, products, and service…
Added 12 mins ago
M
Senior Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a senior member of the team, you will be accountable for outcomes, not only assigned tasks. You will lead medium-sized technical initiatives from end to end, set a high engineering…
Added 12 mins ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
…source effectively, stock efficiently, sell profitably and service…
Added 12 mins ago
SC
Retail Sales Supervisor
Staples Canada
Winnipeg, MB
- Full-time
As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will…
Added 12 mins ago
TA
SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Brampton, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 13 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
…permitting platform, enhancing efficiency, transparency, and customer service for residents, businesses, and…
Added 13 mins ago
BH
Trouble Program Manager 2
BC Hydro
Surrey, BC
- $131,100 to $165,800 CAD / year
- Full-time
Lead the execution and performance of the Trouble and Storm Programs, ensuring alignment with safety, financial, regulatory, environmental, Indigenous, and quality standards.
Added 13 mins ago
JB
Site Superintendent
Jayman BUILT
AB · Edmonton, AB
- $85,473 to $102,000 CAD / year
- Full-time
As a Single-Family Site Superintendent, you understand how to lead and ensure the homes are a the highest quality which is the Jayman standard. You have a presence among the trades,…
Added 13 mins ago
A
Sales Executive
Assemble
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Strong communication skills - especially the confidence to lead conversations over the phone
Added 27 mins ago
Assistant Store Manager, FT
Under Armour
Tsawwassen, BC
As an Assistant Store Manager, you're not just supporting the Store Manager, you're helping lead the charge. From driving daily operations to coaching teammates and delivering results,…
Added 27 mins ago
BC
Inside Sales Representative
Bunzl Canada
Calgary, AB
- Full-time
…long-term client relationships, and aligning sales plans with customer needs and industry trends. The role requires strong collaboration with marketing and product teams, disciplined CRM…
Added 27 mins ago
PP
Senior Manager, Engineering & Maintenance
Piramal Pharma Ltd
Aurora, ON
- Full-time
Our capability as an integrated service provider & experience with various technologies enables us to serve Innovator and Generic companies worldwide.
Added 27 mins ago
Assistant Restaurant Manager
Red Robin Canada
Surrey, BC
We’re hiring an Assistant Restaurant Manager to lead busy shifts, coach and develop team members, and help run the day-to-day operations of a high-volume, full-service restaurant.
Added 27 mins ago
A
Production Operator
Arclin
Cobourg, ON
- Full-time
We are currently seeking talent for a Production Operator job for our Cobourg, ON location. Reporting to the Production Lead, this position is a full-time role that will start in an entry…
Added 27 mins ago
TH
Head Cashier - Full Time (Carleton Place)
The Home Depot
Carleton Place, ON
- Full-time
…through scheduling and providing first level of escalation for customer…

Staples Retail

Retail Operations Supervisor

Oakville, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration. They are responsible for coaching associates, driving sales performance, and ensuring a high standard of customer service.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Visual merchandising
Cash office administration
Staff training
Performance coaching
Health and safety compliance
Sales target achievement
Multi-tasking
Prioritization
Reporting
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Customer Service
Inventory
Freight Flow
Promotions
Cash Office
Reporting
Keyholder
Training
Coaching
Health and Safety
Sales Targets
Visual Merchandising
Backroom Management
Staples Canada

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