Find work in Canada.

561,037 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
FG
Service Manager - FFUN Motorsports Saskatoon
FFUN Group
Saskatoon, SK
- Full-time
…off‑road vehicles, motorcycles, and marine. We’re seeking a leader who can drive performance, grow shop volume, and deliver a best‑in‑class customer…
Added 12 mins ago
OA
Part-Time Apprentice Technician- OpenRoad Toyota Abbotsford
OpenRoad Auto Group
Abbotsford, BC
- Part-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…
Added 12 mins ago
CF
Business Development Representative
Classic Fire + Life Safety
Amaranth, ON
- Full-time
Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented,…
Added 12 mins ago
U
Customer Service Representative - UniFirst Canada
UniFirst
Mississauga, ON
- Full-time
…quality, and above all else, a passion for delivering quality customer service, both internally and…
Added 12 mins ago
BS
Full-Time Sales Associate
Browns Shoes
Markham, ON
- Full-time
At Browns Shoes, we’re all about creating exceptional customer experiences filled with style, service, and passion.
Added 12 mins ago
BS
Part-Time Cashier
Browns Shoes
Markham, ON
- Part-time
At Browns Shoes, we’re all about creating exceptional customer experiences filled with style, service, and passion.
Added 12 mins ago
A
Store Manager (temporary)
Ardene
Brantford, ON
- Full-time
Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you.
Added 12 mins ago
JC
Payments Implementation Specialist - Canada
Jonas Club Software
Markham, ON · Canada - Markham - Ontario
- Full-time
…Jonas Club combines hospitality-grade performance with a global team of over 6,000 professionals focused on service, security and continuous improvement. It is engineered for hospitality…
Added 12 mins ago
Freelancer.Multibrand - Ott
ELC Beauty LLC
Ottawa, ON
⁃ All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Added 12 mins ago
SC
Retail Sales Supervisor
Staples Canada
Winnipeg, MB
- Full-time
As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will…
Added 12 mins ago
TA
SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Brampton, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 12 mins ago
Senior Customer Experience Associate - Rockland, On (15h/week)
Scotiabank
Clarence-Rockland, ON · Rockland, ON
…Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey…
Added 12 mins ago
W
(CAN) Leader du secteur OMNI
Walmart
Levis, QC
- Full-time
To assist in the leadership of the OMNI area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service and while ensuring task completion.
Added 12 mins ago
Machine Builder Solution Manager
Siemens
Canada
…contracts, paving the way for new avenues of business. Join our team and we will give you the latest knowledge and independence for autonomous action and decision-making, helping you become…
Added 12 mins ago
C
Pharmacy Technician
Co-op
Prince Albert, SK
- Part-time
Reporting to the Pharmacy Assistant Team Leader, responsibilities for this position include the following:
Added 12 mins ago
C
Clerk/Cashier
Co-op
Air Ronge, SK
- Part-time
Reporting to the Air Ronge C-Store Team Leader, responsibilities for this position include the following:
Added 13 mins ago
FK
Production Technician
Fresenius Kabi Canada
Mississauga, ON
- Full-time
…limited to: Finance, Maintenance, Human Resources, Supply Chain, Customer Service, Sales, Marketing, Quality as…
Added 27 mins ago
Assistant Restaurant Manager
Red Robin Canada
Surrey, BC
We’re hiring an Assistant Restaurant Manager to lead busy shifts, coach and develop team members, and help run the day-to-day operations of a high-volume, full-service restaurant.
Added 27 mins ago
B
Personal Banking Associate
BMO
Burnaby, BC
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 27 mins ago
F
Senior Platform Engineer
Flinks
Remote, Canada
- Full-time
- Remote
As a leader in Open Finance in Canada, we’ve grown since 2016 into one of North America’s most trusted platforms for financial data access, enrichment, and money movement. We work with…
Added 27 mins ago
S
Technical Support Engineer
Sidetrade
Remote, Canada
- Full-time
- Remote
We’re proud of our 38 nationalities, and these diverse perspectives drive our innovation, one-team culture, and customer-first mindset. Sidetrade has been positioned as a Gartner® Magic…
Added 27 mins ago
Technical Account Manager
Netskope
Canada
Successful candidates are proactive, customer-centric team players with the empathy to build strong relationships and the technical acumen to provide strategic guidance. This role blends…
Added 27 mins ago
YH
Registered Nurse (Part-Time, Night Shift)
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Part-time
…the College of Nurses (CNO) and provides high quality nursing service that reflects the organization's resident centred approach, vision and policies. As a Unit Nurse, the Registered Nurse…
Added 27 mins ago
MANAGER FLEET CONTRACTS
City of Toronto
Toronto, ON
Provide excellent customer service to clients through setting up processes, standard operating procedures, coaching front-facing staff and acting on feedback from clients and internal…
Added 27 mins ago
K
Project Engineer/Analyst
Kinectrics
Tiverton, NS
- Full-time
Provide timely and up-to-date project information, to Kinectrics Management, project team, and customer(s) in the form of proposals, reports, recommendations, and presentations.

Staples Retail

Retail Operations Supervisor

Oakville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration. They are responsible for coaching associates, driving sales performance, and ensuring a high standard of customer service.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Visual merchandising
Cash office administration
Staff training
Performance coaching
Health and safety compliance
Sales target achievement
Multi-tasking
Prioritization
Reporting
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Customer Service
Inventory
Freight Flow
Promotions
Cash Office
Reporting
Keyholder
Training
Coaching
Health and Safety
Sales Targets
Visual Merchandising
Backroom Management
Staples Canada

Report this job