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Added 7 mins ago
B
Director, Strategic Alignment & Portfolio Management
BMO
Toronto, ON · FCP
- Full-time
Lead portfolio planning, prioritization, governance, and executive reporting.
Added 7 mins ago
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Senior Audit Manager - Capital Markets
BMO
Toronto, ON · FCP
- Full-time
…identifying unacceptable/high risk circumstances that could lead to material impact on profitability or reputation. Provides independent assurance on the quality and effectiveness of…
Added 7 mins ago
K
Senior Software Engineer, Asset Management Digital Solutions (AMDS)
KPMG
ON · Toronto, Ontario
- Full-time
…far-reaching innovation and intelligence capabilities. The team is committed to learning and development and solving tax technology problems for the…
Added 7 mins ago
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Manager - Governance, Risk & Compliance Services / Internal Audit (Financial Services)
KPMG
ON · Toronto, Ontario
- Full-time
Lead the development and delivery of client engagements, end-to-end including planning, fieldwork and reporting, as well as reviewing the quality of the fieldwork and deliverables prepared…
Added 7 mins ago
BB
Représentant(e) des services techniques à domicile (Temps plein) / Field Technical Service Representative (Full Time)
Best Buy Canada
Montreal, QC
- Full-time
Grow your career in development roles (senior field service agent, field services team lead).
Added 7 mins ago
CF
Business Development Representative
Classic Fire + Life Safety
Guelph, ON
- Full-time
…people who make the difference, and we are looking to grow our team of passionate professionals. Interested in joining…
Added 7 mins ago
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Member of Technical Staff - RTOS & Virtualization
Aptiv
Ottawa, ON
- Full-time
You will join the Helix Virtualization Platform development team, delivering mission-critical Real-Time Operating System technology for avionics and automotive applications.
Added 7 mins ago
A
Member of Technical Staff - RTOS & Virtualization
Aptiv
Ottawa, ON
- Full-time
You will join the Helix Virtualization Platform development team, delivering mission-critical Real-Time Operating System technology for avionics and automotive applications.
Added 7 mins ago
RP
Director of Manufacturing – Precision Manufacturing & Operations
Remote People
Calgary, AB
- Full-time
…in Toronto for an experienced Director of Manufacturing to lead operational performance, production execution and continuous improvement across a complex precision manufacturing…
Added 7 mins ago
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Executive Producer
Untold Studios
Toronto, ON
- Full-time
We are a creative community - a team of world-class talent, visionary clients, and an exciting future ahead. As a studio, our people and culture are at the core of everything we do. Our…
Added 7 mins ago
JI
Production Control Student/Co-op- Winter 2027
J.D. Irving, Limited
Halifax, NS
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 7 mins ago
TB
Senior People Operations (HR) Business Partner
Toronto Blue Jays
Toronto, ON
- Full-time
The Toronto Blue Jays are looking for a Senior People Operations (HR) Business Partner to join a team dedicated to building a strong, values-driven culture rooted in collaboration and…
Added 7 mins ago
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Payroll Team Lead, International
EllisDon
London, ON
- Full-time
You as a Payroll Team Lead, International will:
Added 7 mins ago
CE
Bar Supervisor - Pigeonhole Downtown
Concorde Entertainment Group
AB · Calgary, AB
- Full-time
Lead, train, coach, and support hourly staff. Communicate departmental goals, delegate responsibilities, manage workloads, provide feedback, and address employee concerns.
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Senior Manager, U.S. Corporate Tax
MNP
Edmonton, AB · AB · Winnipeg, MB · Calgary, AB
- Full-time
Mentor, motivate and coach team members towards professional and personal development by setting clear expectations, providing feedback and conducting performance reviews
Added 7 mins ago
QP
Sales Assistant - 18 Month Contract
QuadReal Property Group
Vancouver, BC
- Full-time
…within the Presentation Gallery, assisting the Residential Sales team with day-to-day sales activities, client engagement, and lead management. Works closely with the Sales Director and…
Added 7 mins ago
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Product Owner Manager
HP
Vancouver, BC
- Full-time
The Product Owner Manager will lead the transformation of the existing Product Owner organization into a high-performing, product-centric capability. This leader will establish clear role…
Added 7 mins ago
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Gestionnaire de projets stratégiques de la chaîne d’approvisionnement / Project Manager Strategic Supply Chain Projects
RTX
Longueuil, QC
- Full-time
Added 22 mins ago
SM
Experienced Underground Diamond Driller
Swick Mining Services
ON · Balmertown, ON
- Full-time
…technical innovation, high-quality drilling delivery and a team culture where people are supported, recognized and given opportunities to…
Added 22 mins ago
SM
Underground Walking Boss
Swick Mining Services
ON · Balmertown, ON
- $141,250 CAD / year
- Full-time
Ready to lead a high-performing team in a safety-focused mining environment? Apply today and help drive operational excellence while developing the next generation of mining professionals.
Added 22 mins ago
SM
Underground Walking Boss
Swick Mining Services
Winnipeg, MB
- $141,250 CAD / year
- Full-time
Ready to lead a high-performing team in a safety-focused mining environment? Apply today and help drive operational excellence while developing the next generation of mining professionals.
Added 22 mins ago
EI
Intern, Transportation
Egis in Canada
Kingston, ON
- $20 to $30 CAD / hour
- Contract
With support from the Civil Lead, provide leadership and engineering expertise for the further development of the Egis design teams.
Added 22 mins ago
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Chief Pilot
Confidential
Victoria, BC
- $185,000 to $225,000 CAD / year
- Full-time
Proven experience in a leadership role, with the ability to lead decisively and authoritatively while fostering a collaborative, high-performing team.
Added 22 mins ago
CH
SNOW REMOVAL (GROUNDS SUPPORT)
Crescent Hotels & Resorts
Rossland, BC
- Temporary
Team Player: Willing to collaborate, lead by example, and assist co-workers when needed.
Added 22 mins ago
TC
Human Resources Director
Trenton Cold Storage
Trenton, ON
- Full-time
Serving our temperature-controlled warehousing operations across Canada, you’ll lead a broad HR portfolio and work closely with managers and team members across our sites. From helping a…

Staples Retail

Retail Operations Supervisor

Oakville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration. They are responsible for coaching associates, driving sales performance, and ensuring a high standard of customer service.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Visual merchandising
Cash office administration
Staff training
Performance coaching
Health and safety compliance
Sales target achievement
Multi-tasking
Prioritization
Reporting
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Customer Service
Inventory
Freight Flow
Promotions
Cash Office
Reporting
Keyholder
Training
Coaching
Health and Safety
Sales Targets
Visual Merchandising
Backroom Management
Staples Canada

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