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Added 5 mins ago
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Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 5 mins ago
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Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
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Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset (Chinatown Branch)
TD
Vancouver, BC
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 5 mins ago
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Personal Banking Associate Trainee - Korean Language Skills an Asset
TD
Vancouver, BC
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
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Customer Experience Associate
TD
Vancouver, BC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 5 mins ago
Warehouse Associate
WestMET Group
Calgary, AB
Reporting to the Warehouse Manager, the Warehouse Associate supports safe, accurate, and efficient warehouse operations at the Black Earth Calgary Operations Centre. The role receives…
Added 5 mins ago
Warehouse Associate - 3-Month Contract
Hollywood Bowl Group
Oakville, ON
We’re looking for a Warehouse Associate to join our team and play a key role in managing inventory, supporting installations, and ensuring exceptional customer service. In this role, you’ll…
Added 5 mins ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Ottawa, ON
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 5 mins ago
SD
Front Store Supervisor, Hourly Full Time Evening Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Full-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 5 mins ago
KP
SCHOOL PSYCHOLOGIST/ PSYCHOLOGICAL ASSOCIATE
Kawartha Pine Ridge District School Board
Peterborough, ON
- Full-time
Job Title: School Psychologist/Psychological Associate Job Type: Full-time, Permanent, 35 hours per week, 10 months + 10 days per year, existing vacancyLocation: Education Centre (1994…
Added 20 mins ago
EB
Associate, Commercial Credit, Commercial Finance Group (CFG)
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Associate, CFG Credit is responsible for supporting the underwriting team in document fulfillment from receipt of deal through to the funding stages by acting as a liaison between…
Added 20 mins ago
Customer Service Associate
La Maison Simons
BC · Park Royal South
…career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City. Proud to recognize our teams’ contributions, we provide competitive work conditions as…
Added 20 mins ago
LM
Customer Service Associate (Seasonal Full Time)
La Maison Simons
Ottawa, ON · CF Rideau Centre
- Full-time
…career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City. Proud to recognize our teams’ contributions, we provide competitive work conditions as…
Added 34 mins ago
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Cloud Engineer
Irth
Canada
- Full-time
Relevant cloud certifications, such as AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator Associate, or Azure/AWS security certifications
Added 34 mins ago
ZC
Restructuring and Insolvency Associate
ZSA Canada
Calgary, AB
- Full-time
We are working with a leading national firm, now seeking a Restructuring & Insolvency Associate with 1 to 5 years of experience to join its Calgary office. This is an excellent opportunity…
Added 34 mins ago
ZC
Senior Lawyer (Corporate M&A)
ZSA Canada
Calgary, AB
- Full-time
Our client, a national boutique with international reach is expanding its Calgary office and now seeking senior associates or junior partners with corporate M&A experience and the…
Added 34 mins ago
CD
Account Associate
Cellntell Distribution Inc
Mississauga, ON
- Full-time
Role Description: The Account Associate is a full-time, on-site role based in Mississauga, ON. This position is responsible for managing bank transactions, banking wires, and accounts by…
Added 35 mins ago
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Gestionnaire de projets, Réseau des centres moteurs – Project Manager, Engine Center Network
RTX
Longueuil, QC
- Full-time
Connaissances et compétences des outils informatiques liés à la tâche : Microsoft Office, Visio et MS-Project.
Added 35 mins ago
FC
Junior Associate, Sustainable Infrastructure
FinDev Canada
Remote, Canada
- Contract
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We are looking for a Junior Associate on our Sustainable Infrastructure team!
Added 35 mins ago
FC
Junior Associate, Sustainable Infrastructure
FinDev Canada
Remote, Canada
- Contract
- Remote
We are looking for a Junior Associate on our Sustainable Infrastructure team!
Added 49 mins ago
RI
IT Systems Administrator
Remarcable, Inc.
Vancouver, BC
- $91,000 to $119,000 CAD / year
- Full-time
…our future VP, Engineering, the role will be in-person at our office in…
Added 49 mins ago
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Temporary Fashion Associate - PENN
Reitmans (Canada) Ltée/Ltd
Halifax, NS
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 49 mins ago
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Temporary Fashion Associate - Cambridge
Reitmans (Canada) Ltée/Ltd
Cambridge, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 49 mins ago
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Fashion Associate (Part time) - Reitmans
Reitmans (Canada) Ltée/Ltd
Surrey, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 49 mins ago
AD
Réception des échantillons (Saint-Hyacinthe, QC)
Antech Diagnostics
Saint-Hyacinthe, QC · St. Hyacinthe, Quebec
- Full-time
Maîtrise des outils informatiques, y compris les applications de Microsoft Office

Staples Retail

Retail Operations Supervisor

Oakville, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration. They are responsible for coaching associates, driving sales performance, and ensuring a high standard of customer service.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Visual merchandising
Cash office administration
Staff training
Performance coaching
Health and safety compliance
Sales target achievement
Multi-tasking
Prioritization
Reporting
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Customer Service
Inventory
Freight Flow
Promotions
Cash Office
Reporting
Keyholder
Training
Coaching
Health and Safety
Sales Targets
Visual Merchandising
Backroom Management
Staples Canada

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