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Added 10 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Rosemère, QC
- Part-time
Prepare, identify and place products on the sales floor to provide a memorable shopping experience;
Added 10 mins ago
Sales Associate (Part-Time) | Associé vente et services - CF Carrefour Laval
ALO
Laval, QC
The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every…
Added 10 mins ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Full-time
Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
Added 25 mins ago
FC
Fit4Less Host - East York Town Centre
Fit4Less Canada
Toronto, ON
- Part-time
Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
Added 25 mins ago
FC
Fit4Less Host - Toronto Yonge and Alexander
Fit4Less Canada
Toronto, ON
- Part-time
Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
Added 25 mins ago
FC
Fit4Less Host - Toronto McCaul
Fit4Less Canada
Toronto, ON
- Part-time
Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
Added 25 mins ago
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Retail Customer Service Lead
PetSmart
Winnipeg, MB
- Full-time
Maintains sales floor, pet training, adoption center, breakroom and restroom cleanliness standards.
Added 25 mins ago
FC
Fit4Less Host - Mississauga Bristol Road
Fit4Less Canada
Mississauga, ON
- Part-time
Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
Added 25 mins ago
TH
Temporary Sales Associate - Part-Time
Tommy Hilfiger
Pickering, ON
- Part-time
Welcome to the classic, American cool world of TOMMY HILFIGER. We are looking for a passionate Sales Associate who can deliver a top-notch customer experience and rock the sales floor (and…
Added 25 mins ago
TH
Lead Sales Associate - Full-Time
Tommy Hilfiger
Niagara-on-the-Lake, ON
- Full-time
Keep merchandise filled to appropriate levels on sales floor.
Added 25 mins ago
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(CAN) General Merchandise Associate Temp
Walmart
Listowel, ON
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 25 mins ago
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(CAN) Staff Pharmacist
Walmart
Calgary, AB
- Full-time
Ensure excellent patient experience, locate merchandise on the sales floor.
Added 25 mins ago
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(CAN) General Merchandise Associate Overnights
Walmart
London, ON
- Full-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 40 mins ago
TH
Tool Rental Service Technician : Full Time - CAMPBELL RIVER
The Home Depot
Campbell River, BC
- Full-time
…(e.g., keeping work area clean and organized), and acting as a Sales Associate on the…
Added 40 mins ago
DT
Customer Service Associate I
Dollar Tree Stores
North Battleford, SK
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 55 mins ago
A
Seasonal Sales Associate
Ardene
Fredericton, NB
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 55 mins ago
TH
TECHNICIEN(NE) À LA LOCATION D’OUTILS
The Home Depot Canada
Campbell River, BC
- Full-time
…(e.g., keeping work area clean and organized), and acting as a Sales Associate on the…
Added 55 mins ago
TH
Tool Rental Service Technician : Full Time - CAMPBELL RIVER
The Home Depot Canada
Campbell River, BC
- Full-time
…(e.g., keeping work area clean and organized), and acting as a Sales Associate on the…
Added 55 mins ago
TH
Overnight Freight Associate Part-Time - SARNIA
The Home Depot Canada
Sarnia, ON
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 55 mins ago
C
Part-Time Sales Associate - Famous Footwear CAN
Caleres
Mississauga, ON
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 55 mins ago
A
Seasonal Sales Associate
Ardene
Cold Lake, AB
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 55 mins ago
TH
Pro Sales Associate Full Time (CARLETON PLACE)
The Home Depot Canada
Carleton Place, ON
- Full-time
Pro Account Sales Associates (PASAs) are primarily responsible for building relationships and selling products to industrial, commercial and other professional customers. Key…
Added 55 mins ago
A
Seasonal Sales Associate
Ardene
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 55 mins ago
A
Sales Associate
Ardene
Grande Prairie, AB
- Part-time
The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 55 mins ago
A
Seasonal Sales Associate
Ardene
Toronto, ON
- $17.95 CAD / hour
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.

Staples Retail

Retail Operations Supervisor

Oakville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration. They are responsible for coaching associates, driving sales performance, and ensuring a high standard of customer service.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Visual merchandising
Cash office administration
Staff training
Performance coaching
Health and safety compliance
Sales target achievement
Multi-tasking
Prioritization
Reporting
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Customer Service
Inventory
Freight Flow
Promotions
Cash Office
Reporting
Keyholder
Training
Coaching
Health and Safety
Sales Targets
Visual Merchandising
Backroom Management
Staples Canada

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