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Added 10 mins ago
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Seasonal Sales Associate
Ardene
Fredericton, NB
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
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Seasonal Sales Associate
Ardene
Cold Lake, AB
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 10 mins ago
A
Seasonal Sales Associate
Ardene
Mississauga, ON
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 10 mins ago
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Part-time Sales Associate/Eyewear Stylist - Sherway Gardens
Bailey Nelson
Toronto, ON · Etobicoke, Ontario
- Part-time
Store-based bonus: Work as a team to hit your monthly bonus plan
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Toronto Dominion Centre Holiday Sales Associate PT Under 20 hours
Tumi
Toronto, ON
- Part-time
As part of our Retail team, the Holiday Sales Associate is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 10 mins ago
SD
Delivery Person, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Kitchener, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 10 mins ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Squamish, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 10 mins ago
SD
Delivery Person, Hourly Part Time Day
Shoppers Drug Mart
Stratford, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
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Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Vancouver, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 10 mins ago
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Cashier, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 10 mins ago
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Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 10 mins ago
SD
Commis(e) du comptoir postal, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Montreal, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
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Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Markham, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 10 mins ago
SD
Cashier, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 10 mins ago
Freelancer.Multibrand - Ott
ELC Beauty LLC
Ottawa, ON
…people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our…
Added 10 mins ago
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Retail Sales Supervisor
Staples Canada
Winnipeg, MB
- Full-time
You perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you act as a leader on duty, supporting programs and training throughout the…
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Produce Stocker
Walmart
Ottawa, ON
- Full-time
…based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality…
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(CAN) Dairy Frozen Associate
Walmart
Moose Jaw, SK
- Part-time
Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer…
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(CAN) Temp OMNI Customer Fulfillment Associate
Walmart
St. John's, NL
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
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(CAN) Cosmetics Associate
Walmart
St. John's, NL
- Full-time
Working as a Cosmetics Associate at Walmart Canada is a great opportunity to grow your skills in a fast paced retail environment. In this role, you deliver excellent customer service while…
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(CAN) Leader du secteur OMNI
Walmart
Levis, QC
- Full-time
Job Responsibility #2 Assists in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.
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General Merchandise Associate
Walmart
Toronto, ON
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 25 mins ago
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part time sales associate
The TJX Companies, Inc.
Kingston, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
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Cashier Part Time (ORLEANS)
The Home Depot
Orleans, ON
- Part-time
…support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 25 mins ago
Financial Service Representative
Money Mart
Waterloo, ON

Staples Retail

Retail Operations Supervisor

Oakville, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration. They are responsible for coaching associates, driving sales performance, and ensuring a high standard of customer service.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Visual merchandising
Cash office administration
Staff training
Performance coaching
Health and safety compliance
Sales target achievement
Multi-tasking
Prioritization
Reporting
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Customer Service
Inventory
Freight Flow
Promotions
Cash Office
Reporting
Keyholder
Training
Coaching
Health and Safety
Sales Targets
Visual Merchandising
Backroom Management
Staples Canada

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