Jobs in Canada

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Added 4 mins ago
District Manager Operations - Collections (GTA)
Waste Management, Inc. (WM)
Toronto, ON
Full-time
From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada.
Added 4 mins ago
Wireless Sales Consultant
Staples Inc.
Medicine Hat, AB
Full-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 4 mins ago
Wireless Sales Consultant
Staples Inc.
Kitchener, ON
Full-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 4 mins ago
P/T Print & Services Sales Associate
Staples Inc.
Peterborough, ON
Part-time
Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed…
Added 4 mins ago
Sales Associate
Staples Inc.
Saint John, NB
Part-time
Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer…
Added 4 mins ago
Wireless Sales Consultant
Staples Canada
Cranbrook, BC
Full-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 4 mins ago
P/T Technology Sales Associate
Staples Canada
Peterborough, ON
Part-time
Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer…
Added 4 mins ago
Sales Associate
Staples Canada
Kitchener, ON
Part-time
Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer…
Added 4 mins ago
Retail Sales Supervisor
Staples Canada
Burlington, ON
Full-time
As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will…
Added 4 mins ago
Data Scientist
Lantern
Edmonton, AB
As a Microsoft services partner, we hold ourselves to the highest standards of technical excellence. This commitment to quality is evident not only in our work but also in how we support…
Added 18 mins ago
(can) staff pharmacist
Walmart Canada
Toronto, ON · Greater Toronto Area, Canada
Full-time
Establish and develop a strong working relationship with Professional Services District Manage and other stakeholders.
Added 18 mins ago
(CAN) Staff Pharmacist
Walmart Canada
Toronto, ON
Full-time
Establish and develop a strong working relationship with Professional Services District Manage and other stakeholders.
Added 18 mins ago
(CAN) Cashier
Walmart Canada
Hamilton, ON
Full-time
…skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive customer loyalty. A Cashier is a total loss champion, protecting company…
Added 18 mins ago
(can) staff pharmacist
Walmart Canada
Toronto, ON · Scarborough, ON
Full-time
Establish and develop a strong working relationship with Professional Services District Manage and other stakeholders.
Added 18 mins ago
(CAN) Manager, Facility Services
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
Full-time
Position Summary...Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities…
Added 18 mins ago
(can) staff pharmacist
Walmart Canada
Oshawa, ON
Full-time
Establish and develop a strong working relationship with Professional Services District Manage and other stakeholders.
Added 18 mins ago
(CAN) Stocking 1 Team Associate
Walmart Canada
Mississauga, ON
Full-time
Position Summary...To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean…
Added 18 mins ago
(CAN) Leader du secteur OMNI
Walmart Canada
Montreal, QC
Full-time
Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating…
Added 18 mins ago
Associé, équipe de l’aire des caisses
Walmart Canada
Granby, QC
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 18 mins ago
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Candiac, QC
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 18 mins ago
(CAN) Gérant de rayon leader, aliments
Walmart Canada
Montreal, QC
Full-time
…closely with the Food Assistant Manager to deliver a strong customer experience and efficient daily execution. This role helps coordinate task completion, maintain department standards and…
Added 18 mins ago
(can) staff pharmacist
Walmart Canada
Oshawa, ON
Full-time
Establish and develop a strong working relationship with Professional Services District Manage and other stakeholders.
Added 18 mins ago
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Sorel-Tracy, QC
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 18 mins ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Sainte-Agathe-des-Monts, QC
Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 18 mins ago
Associé d’équipe Stocking 1
Walmart Canada
Laval, QC
Full-time
Position Summary...To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean…

Staples Retail

Retail Print & Services Supervisor

Calgary, AB, Canada

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Sep 28, 2026

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Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The supervisor will lead a team to provide exceptional customer service, drive sales, and maintain operational standards within the print and services department. They are responsible for coaching associates, managing store production, and acting as a keyholder to ensure smooth daily operations.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Strong technical skills for operating printing equipment and proven leadership or coaching abilities are required.

Skills

Customer service
Leadership
Coaching
Sales execution
Print production
Graphic design principles
Technical acumen
Prioritization
Organization
Multi-tasking
Team management
Operational excellence
Training
Communication
Customer engagement

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer service
Leadership
Sales
Graphic design
Production
Coaching
Operations
Keyholder
Training
Staples
Promotional items
Store standards
Team management

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