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Added 32 mins ago
CB
Baker
COBS Bread
Mississauga, ON
- Full-time
As a Baker at COBS Bread you will lead our freshness commitment. Bakers start their days with an empty bakery but when they leave - it's filled with the artisan bread and delicious treats…
Added 32 mins ago
CB
Sales Assistant
COBS Bread
Mississauga, ON
- Full-time
Through development programs that provide you with opportunities to lead teams, and take charge when it comes to production, marketing, and sales, we're invested in offering you the…
Added 47 mins ago
SU
Trade Supervisor, Steel (Afternoon Shift)
Seaspan ULC
North Vancouver, BC
- Full-time
Follows and implements the collective agreement and standard methodologies to lead trades employees efficiently.
Added 47 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
PA
Robotics Technician
Prodomax Automation Ltd.
Barrie, ON
- Full-time
Responsible for all programming activities under supervision of team lead.
Added 1 hour ago
PA
Mechanical Designer
Prodomax Automation Ltd.
Barrie, ON
- Full-time
Collaborates With: Production, Controls, Robotics and Project Design Teams
Added 1 hour ago
PA
Automation Systems Designer
Prodomax Automation Ltd.
Barrie, ON
- Full-time
The Automation Systems Designer - Intermediate/Senior will provide systems and services layouts to the production team and will report directly to the Mechanical Design Manager in Barrie.
Added 2 hours ago
NR
Children’s Services Program Supervisor
Niagara Region
ON · Niagara, ON
- Contract
Added 2 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…identify opportunities to simplify and standardize operations and lead the development and implementation of improved processes, dashboards, reporting tools and practical automation…
Added 3 hours ago
A
Artificial Intelligence Researcher
Aloe
Vancouver, BC
- Full-time
Lead research projects that directly inform and improve product capabilities.
Added 3 hours ago
Senior Database Administrator
Alberta Pensions Services Corporation
Edmonton, AB
Administer APS SQL Server platforms across production and non-production environments, including installation, configuration, monitoring, maintenance, patching, upgrades, refreshes,…
Added 5 hours ago
L
Forward Deployed Engineer / Implementation Consultant, Operations Systems + AI Automation
LevelOps
Montreal, QC
- Full-time
…time is spent with clients: mapping how orders, inventory and production really flow, configuring systems, migrating data and going live. The rest is spent building automation and tools on…
Added 5 hours ago
T
QA Engineer- Salesforce Marketing Cloud (SFMC)
Tru
Toronto, ON
- Full-time
Lead and execute System Integration Testing (SIT) for SFMC solutions.
Added 6 hours ago
Technical Operator
Chudleigh's Bakery
Milton, ON
Flawless execution of the daily operation of the peeler meeting production requirements.
Added 6 hours ago
SG
Software Engineer – Full-Stack (React, TypeScript, Java)
S&P Global
Toronto, ON
- Full-time
Architect and own full-stack product features end-to-end - from design and implementation through automated testing and production support - maintaining accountability for quality,…
Added 6 hours ago
ML
Industrial Engineering Specialist - Contract
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Contract
Establishment of Labour Standards – Measure, document, track, and update standards to ensure the correct costing of labour, packaging, and raw materials at our production facilities
Added 6 hours ago
FS
Mechanical Designer
Fidus Systems
Canada
- Full-time
…presales scoping and estimation. You take pride in delivering production-ready designs, holding partners to a high standard of quality, and helping teammates…
Added 6 hours ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 6 hours ago
FS
Mechanical Designer
Fidus Systems
Remote, Canada
- Full-time
- Remote
…presales scoping and estimation. You take pride in delivering production-ready designs, holding partners to a high standard of quality, and helping teammates…
Added 7 hours ago
C
Director of Health, Safety & Environment
Clutch
Mississauga, ON
- Full-time
Clutch is hiring its first Director of Health, Safety & Environment to build and lead a best-in-class HSE function for a high-growth, multi-site production and logistics business. You will…
Added 8 hours ago
MM
Manufacturing Engineer II
Modine Manufacturing Company
Calgary, AB
- Full-time
…reduce costs using knowledge of fabrication processes, tooling, production equipment, conferring with equipment vendors, engineering and production…
Added 8 hours ago
F
Chief Revenue Officer (CRO) & Co-founder - AI for Small Law Firms
FutureSight
Canada
- Full-time
The customer thesis has been validated through live pilots, and multiple deployments are moving into production evaluation. The next phase is proving in-production reliability, delivery…
Added 8 hours ago
B
Senior Middleware Specialist
BuzzClan
ON · Ontario, Canada
- Contract
Assess and validate technical Change Requests (CRQs), update technical documentation, and support release promotions and production implementations.
Added 8 hours ago
U
Associate Manager - Community Team (Assassin's Creed)
Ubisoft
Montreal, QC
- Full-time
Support the Portfolio Lead in the daily management and operations of the Community team on an assigned portfolio of games. Provide recommendations on process and performance improvements,…
Added 9 hours ago
Assistant Cook - Full-time
COGIR Real Estate
Kawartha Lakes, ON · Lindsay, ON
Lead with H.E.A.R.T. (hear, empathize, acknowledge, respond, thank)

Staples Retail

Retail Print & Services Supervisor

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Sep 28, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor will lead a team to provide exceptional customer service, drive sales, and maintain operational standards within the print and services department. They are responsible for coaching associates, managing store production, and acting as a keyholder to ensure smooth daily operations.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Strong technical skills for operating printing equipment and proven leadership or coaching abilities are required.

Skills

Customer service
Leadership
Coaching
Sales execution
Print production
Graphic design principles
Technical acumen
Prioritization
Organization
Multi-tasking
Team management
Operational excellence
Training
Communication
Customer engagement

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer service
Leadership
Sales
Graphic design
Production
Coaching
Operations
Keyholder
Training
Staples
Promotional items
Store standards
Team management

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