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Added 4 mins ago
In Store Bakery - Manager Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. Marys, ON
As a Bakery Manager, you’ll play a key role in delivering an exceptional shopping experience by leading the daily operations of our Bakery Department. You’ll oversee merchandising, product…
Added 4 mins ago
AK
Retail Management Trainee
AIM KENNY U-PULL
Drummondville, QC
- Full-time
Operations – Developing a deep understanding of our operational and retail processes (including yard operations & depollution process).
Added 4 mins ago
AK
Retail Management Trainee
AIM KENNY U-PULL
Sherbrooke, QC
- Full-time
Operations – Developing a deep understanding of our operational and retail processes (including yard operations & depollution process).
Added 19 mins ago
K
Assistant Store Manager - Square One
Knix
Mississauga, ON
- Full-time
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 34 mins ago
FI
Ecommerce Operations Specialist
fishRecruit Inc.
Toronto, ON · North York, ON
- $47,000 to $50,000 CAD / year
- Full-time
Our client is looking for a detail-oriented and resourceful E-commerce Operations Specialist to support the daily operations of their online sales channels, primarily Amazon and Shopify.
Added 49 mins ago
FB
Assistant Department Manager - Kingston
Farm Boy Inc.
Kingston, ON
- From $21.5 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 1 hour ago
FB
Assistant Department Manager - Kingston
Farm Boy Inc.
Kingston, ON
- $21.5 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 1 hour ago
SP
Managing Director
Sirius Personnel
Toronto, ON · Greater Toronto Area, Canada
- $200,000 to $250,000 CAD / year
- Full-time
…looking for a hands-on Managing Director located in the GTA to lead sales (60%) and operations (40%). You have a customer-focused approach, have lead sales team to grow, especially in a…
Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
Toronto, ON · Keele, North York, ON
- $17.95 to $19.5 CAD / hour
- Part-time
High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis…
Added 2 hours ago
Corporate Store Supervisor II
Bulk Barn
Kitchener, ON
The Corporate Store Supervisor II is responsible for directly working with the Corporate Store Manager and retail store team to ensure service excellence, business profitability and team…
Added 2 hours ago
MC
Senior Retail Sales Associate
Moores Clothing
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Our Senior Retail Sales Consultant is responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel). This position would be a…
Added 2 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Whitehorse, YT
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 hours ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Vaughan, ON
- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 4 hours ago
S
Explorer | Director | Market Research | Ontario
Savanta
Toronto, ON
- Full-time
…shopper research offerings, with a specialty in Pack, Planogram, Retail, Signage, and Path-to-Purchase…
Added 4 hours ago
CG
Assistant Manager, Banquets & Catering
Compass Group Canada
Winnipeg, MB
- Full-time
The Assistant Manager Banquets & Catering will be expected to lead by example and manage the banquet operations in compliance with all health and safety regulations by ensuring adherence…
Added 4 hours ago
CG
Team Lead Part Time
Compass Group Canada
Winnipeg, MB
- $16.98 CAD / hour
- Part-time
Reporting to the General Manager, Tundra Grill & Concessions, the Food Services Team Lead exemplifies exceptional customer service and leads by example. The Team Lead will establish…
Added 4 hours ago
CG
Unit Manager , Retail Brands
Compass Group Canada
Peterborough, ON
- $50,000 CAD / year
- Full-time
…quality, safety compliance, and client satisfaction. You will lead frontline teams, oversee foodservice operations, manage budgets and inventories, and ensure services are delivered in…
Added 4 hours ago
CG
Manager, Premium Services (Rogers Place)
Compass Group Canada
AB · Edmonton, AB
- Full-time
Job Summary: The Manager, Premium Services oversees the day-to-day food and beverage operations of a designated areas, including in-seat services, premium club locations and a buffet…
Added 4 hours ago
BR
Assistant Manager - Out Collection EIA
Banana Republic
AB · Edmonton, AB
- Full-time
…through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to…
Added 4 hours ago
CG
Tim Hortons Supervisor, Full Time
Compass Group Canada
Calgary, AB
- $17 CAD / hour
- Full-time
Strong supervisory skills and the capability to motivate and lead staff.
Added 4 hours ago
MM
Oliver Wyman - Senior Lead AI Developer
Marsh McLennan
Toronto, ON · Montreal, QC
- Full-time
…so our clients are ready for tomorrow’s risks and optimize operations for the future. Above all, we work collaboratively with our clients’ leaders, employees, stakeholders, and customers to…
Added 5 hours ago
R
Director, Cash Management
RBC
Toronto, ON
- Full-time
This Director-level position provides strategic leadership and operational oversight for cash management operations supporting RBC's global Capital Markets and Retail nostro accounts. The…
Added 5 hours ago
RB
Director, Cash Management
Royal Bank of Canada
Toronto, ON
- Full-time
This Director-level position provides strategic leadership and operational oversight for cash management operations supporting RBC's global Capital Markets and Retail nostro accounts. The…
Added 6 hours ago
CS
Assistant Manager
Champs Sports
Vancouver, BC · Greater Vancouver, BC
- Full-time
Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.
Added 6 hours ago
SC
chef de quart - Store# 04074, LES PROMENADES ST-BRUNO
Starbucks Coffee Company
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC,CA
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…

Staples Retail

Retail Print & Services Supervisor

Tsawwassen, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Nov 3, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

You will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence within the print and services department. This role involves modeling the store's selling model, managing production tasks, and conducting training for associates to ensure high performance.

Requirements

The role requires 3+ years of retail customer service experience, with supervisory and coaching experience preferred. Additionally, 1-2 years of experience in a print or graphic communications environment and technical proficiency with printing equipment are necessary.

Skills

Customer service
Leadership
Coaching
Sales execution
Print production
Graphic design principles
Technical acumen
Prioritization
Organization
Multi-tasking
Team management
Operational excellence
Customer engagement
Training
Retail operations

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Supervisor
Customer engagement
Sales execution
Operational excellence
Graphic design
Team leadership
Coaching
Staples
Printing equipment
Store standards
Keyholder
Production
Customer service
Training and development
Promotional items
Performance management

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