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Added 14 mins ago
TF
Client Services
Total Fall Protection
Halifax, NS
- Full-time
The role requires a balance of customer service excellence, project coordination, technical documentation, and compliance oversight.
Added 14 mins ago
SJ
Sales Associate / Jewelry Specialist - Jared Jewelers - King of Prussia - King of Prussia, PA
Signet Jewelers
King, ON
- Full-time
Strong customer service, sales, retail and/or jewelry experience
Added 14 mins ago
FH
Hotel Manager
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
As Hotel Manager, you will partner with the General Manager to lead hotel operations, develop our leaders and deliver memorable guest experiences. Your visible leadership, operational…
Added 14 mins ago
In Store Bakery - Clerk Department Second Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Moncton, NB
Provide customers with friendly and professional service. Fulfill duties for all areas of the Bakery Department. Supervise the Bakery Department and staff in the absence of the Bakery…
Added 14 mins ago
Corporate Store Key Holder
Bulk Barn
Toronto, ON
A Store Key Holder assists the Store Manager and Supervisor in all aspects of the day-to-day running of the business.
Added 14 mins ago
Corporate Store Key Holder
Bulk Barn
Toronto, ON
A Store Key Holder assists the Store Manager and Supervisor in all aspects of the day-to-day running of the business.
Added 29 mins ago
Lead Customer Service Representative
Circle K
Bible Hill, NS
As a Lead Customer Service Representative, you will enjoy:
Added 44 mins ago
BK
Restaurant manager
Burger King
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Added 44 mins ago
M
Restaurant assistant manager
McDonald's
Salmon Arm, BC
- Full-time
Added 44 mins ago
A
DC Supervisor
adidas
Brantford, ON
- Full-time
Ensure that all required department functions are completed on a timely basis, such that daily business goals and customer requirements are met.
Added 59 mins ago
AC
Facilities Porter
Aramark Canada
Cambridge, ON
- Full-time
The Facilities Porter I is responsible for the general upkeep of the dining room & surrounding areas. This position is very important to drive customer satisfaction at the account.
Added 59 mins ago
FH
Hotel Manager
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
As Hotel Manager, you will partner with the General Manager to lead hotel operations, develop our leaders and deliver memorable guest experiences. Your visible leadership, operational…
Added 59 mins ago
BU
Premier Client Specialist
BMO U.S.
Toronto, ON
- Full-time
…the community to build relationships and deliver the desired customer experience, with a focus on new client acquisition, growing overall AUM (e.g. deposits and investments), and increasing…
Added 59 mins ago
J
Major Account Manager
JobsMedia.io
Mascouche, QC
- Full-time
Ensure close collaboration with internal teams (operations, engineering, customer service) to guarantee a high level of service optimal
Added 59 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 59 mins ago
AR
Project Manager
Aciers Richelieu - Usinage St-Laurent
Sorel-Tracy, QC
- Full-time
The project manager must ensure that the projects assigned to him are taken care of while ensuring follow-up with the production teams. More specifically, the candidate will be required to:
Added 59 mins ago
KL
Social Service Officer
Kativik llisarniliriniq
Kuujjuaq, QC
- Full-time
Under the supervision of the Residence Manager, the Social Service Officer works closely with the teams of the residence and training centre to establish conditions that encourage the…
Added 59 mins ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
…stakeholders within the Finance and Accounting function as well as our Customer Service organization. This candidate will play an integral role in providing insightful and meaningful data…
Added 59 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract and ensure contractual commitments are fulfilled. By…
Added 1 hour ago
CH
Night Audit - 1 Year Contract
Crescent Hotels & Resorts
Saint John, NB
- Full-time
Guest Services: Provide exceptional customer service to guests during the overnight hours, handling check-ins, check-outs, and inquiries.
Added 1 hour ago
TS
Associate – Payables and Receivables Product Management, Transaction Banking Product
TD Securities
Toronto, ON
- Full-time
…launching, commercialization, and on-going management of a product/service. Reporting to Payments Product, the successful candidate could be involved in several cross-GTB initiatives…
Added 1 hour ago
SC
shift supervisor - Store# 04277, INDIGO SOUTH KEYS
Starbucks Coffee Company
Ottawa, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 56560, 894 TOWER STREET SOUTH
Starbucks Coffee Company
Fergus, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
M
Customer Success Coordinator
MSALABS
Quebec, QC
- Full-time
We are currently seeking a Customer Success Coordinator to Serve as the central coordination point for assigned client projects, ensuring clear and timely client
Added 1 hour ago
NB
Associate
National Bank of Canada
Sorel-Tracy, QC
- Full-time
…will help wealth advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our…

Starbucks Coffee Company

shift supervisor - Store# 04513, The Core

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 3, 2026

Original job description

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you’ll be part of a company that is consistently rated as a great place to work and the people here love what they do.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Provides feedback to store manager on partner performance during shift.
Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
Discovers and responds to customer needs.
Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
Executes store operations during scheduled shifts.
Organizes opening and closing duties as assigned.
Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
Maintains regular and consistent attendance and punctuality.
Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
Follows health, safety and sanitation guidelines for all products.
Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
Utilizes operational tools to achieve operational excellence during the shift.

Summary of Experience

Customer service experience in a retail or restaurant environment

Required Knowledge, Skills & Abilities

Ability to direct the work of others
Ability to learn quickly
Effective oral communication skills
Knowledge of the retail environment
Strong interpersonal skills
Ability to work as part of a team

Starbucks and its brands are an equal opportunity employer of all qualified individuals.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, provincial, and local ordinances. We confirm this posting represents an ongoing hiring opportunity. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com

Benefit Information

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More about this job

Responsibilities

The shift supervisor assists the store manager in executing daily operations, including delegating tasks and managing store environment. They are responsible for coaching partners, ensuring high-quality customer service, and maintaining safety and cash management standards.

Requirements

Candidates must have previous customer service experience in a retail or restaurant environment. The role requires strong interpersonal skills, the ability to direct others, and the capacity to learn operational procedures quickly.

Skills

Team leadership
Customer service
Cash handling
Operational excellence
Coaching
Conflict resolution
Communication
Time management
Retail operations
Problem solving
Interpersonal skills
Training
Safety compliance
Inventory management
Performance management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Shift Supervisor
Starbucks
Operations
Team Leadership
Cash Management
Coaching
Training
Safety
Sanitation
Hospitality
Food and Beverage
Inventory
Performance Feedback
Communication
Store Management

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