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MH
Software Developer
MSCP Heat Management Solutions
Sherwood Park, AB
- Full-time
Design, develop, test, deploy, maintain, and continuously improve custom software applications, proprietary systems, and digital tools that support MSCP's business operations.
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Produce Department Manager - Full Time
Longo's
Toronto, ON
- Full-time
…department to ensure that the department is prepared for daily…
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Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
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PT Count Room Attendant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
The Slot Cashier is directly responsible for the operations of the front window, transactions with the count room, and assisting with cart transfers as required by the Cage Supervisor. The…
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Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…Housekeeping department, supervising staff and overseeing daily operations with the view to achieve the department's goal of "picture perfect…
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Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
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Sous Chef *12-Month Contract*
Grey Eagle Resort & Casino
Calgary, AB
- Contract
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Grey Eagle Resort & Casino
Calgary, AB
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Grey Eagle Resort & Casino
Calgary, AB
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Grey Eagle Resort & Casino
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Shoppers Drug Mart
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Pharmacist, Hourly Full Time Day
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To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
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Student, Franchise Part Time Day Greenlight Requisition
Loblaw Companies Limited
Toronto, ON
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SAP Operations Clerk Part Time Day
Loblaw Companies Limited
Winnipeg, MB
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Gestionnaire mondial du centre de services/Manager Service Desk
SITA Switzerland Sarl
Montreal, QC
- Full-time
…on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward - we’re proud to be recognized as a Great Place to Work®…
Added 14 mins ago
Heat Treat Student (Segment 1; Aerospace)
Schaeffler
Stratford, ON
Manually and as required use material handling devices to move work within the department between various departmental operations including but not limited to heat treating, tempering,…
Added 30 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Experience in project management, property management, account management, or service operations
Added 30 mins ago
SD
Event host
Singles Date Vancouver
Vancouver, BC
- Part-time
On-Site Operations & Time Management: Manage event pacing, cue rotations (speed dating intervals, activities), keep schedules tight, and ensure smooth transitions throughout the evening.
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Front Store Supervisor, Hourly Full Time Day
Shoppers Drug Mart
North Vancouver, BC
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
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Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Fort St. John, BC
- Full-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 45 mins ago
SD
Regulated Pharmacy Technician, Hourly Full Time Day
Shoppers Drug Mart
Fort St. John, BC
- Full-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 45 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
North Vancouver, BC
- Full-time
Demonstrated ability to drive the business, led by example and support corporate programs
Added 45 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 45 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 45 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…

Starbucks Coffee Company

shift supervisor - Store# 04916, LESLIE & GORHAM

Newmarket, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 10, 2026

Original job description

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you’ll be part of a company that is consistently rated as a great place to work and the people here love what they do.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Provides feedback to store manager on partner performance during shift.
Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
Discovers and responds to customer needs.
Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
Executes store operations during scheduled shifts.
Organizes opening and closing duties as assigned.
Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
Maintains regular and consistent attendance and punctuality.
Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
Follows health, safety and sanitation guidelines for all products.
Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
Utilizes operational tools to achieve operational excellence during the shift.

Summary of Experience

Customer service experience in a retail or restaurant environment

Required Knowledge, Skills & Abilities

Ability to direct the work of others
Ability to learn quickly
Effective oral communication skills
Knowledge of the retail environment
Strong interpersonal skills
Ability to work as part of a team

Starbucks and its brands are an equal opportunity employer of all qualified individuals.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, provincial, and local ordinances. We confirm this posting represents an ongoing hiring opportunity. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com

Benefit Information

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More about this job

Responsibilities

The shift supervisor assists the store manager in executing daily store operations and delegating tasks to ensure a high-quality customer experience. They are responsible for maintaining store standards, coaching partners, and ensuring compliance with safety and cash management policies.

Requirements

Candidates must have previous customer service experience in a retail or restaurant environment. Essential skills include the ability to direct the work of others, effective oral communication, and the ability to work collaboratively within a team.

Skills

Team leadership
Customer service
Cash handling
Operational excellence
Coaching
Conflict resolution
Communication skills
Time management
Inventory management
Safety compliance
Training
Problem solving
Interpersonal skills
Adaptability
Attention to detail

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Shift Supervisor
Store Operations
Team Leadership
Cash Management
Starbucks
Food and Beverage
Training
Coaching
Safety Guidelines
Sanitation
Inventory
Operational Excellence
Hospitality

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