Jobs in Canada

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Added 1 min ago
CW
Facility Solutions Manager, full time
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- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 1 min ago
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Burnaby, BC
- $55,000 to $80,000 CAD / year
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OF
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Added 1 min ago
CW
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- $55,000 to $80,000 CAD / year
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Starbucks Coffee Company

shift supervisor - Store# 83271, 200 TWO NATIONS CROSSING

Fredericton, NB, Canada

Full-time

Apply on apply.starbucks.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 9, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Provides feedback to store manager on partner performance during shift.
Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
Discovers and responds to customer needs.
Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
Executes store operations during scheduled shifts.
Organizes opening and closing duties as assigned.
Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
Maintains regular and consistent attendance and punctuality.
Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
Follows health, safety and sanitation guidelines for all products.
Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
Utilizes operational tools to achieve operational excellence during the shift.

Summary of Experience

Customer service experience in a retail or restaurant environment

Required Knowledge, Skills & Abilities

Ability to direct the work of others
Ability to learn quickly
Effective oral communication skills
Knowledge of the retail environment
Strong interpersonal skills
Ability to work as part of a team

Starbucks and its brands are an equal opportunity employer of all qualified individuals.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, provincial, and local ordinances. We confirm this posting represents an ongoing hiring opportunity. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com

Benefit Information

Apply on apply.starbucks.com About employer

More about this job

Responsibilities

The shift supervisor at Starbucks will lead the shift team, coach partners, and keep the store running to standard during scheduled shifts. They will also handle cash procedures, follow up on customer service, and make sure drinks and food meet recipe and safety standards.

Requirements

Candidates need customer service experience in a retail or restaurant setting, the ability to direct others and learn quickly, strong oral and interpersonal skills, and knowledge of the retail environment. Starbucks asks for teamwork and a calm approach during busy periods.

Skills

Team leadership
Staff coaching and feedback
Delegation
Customer service
Cash handling
Cash register procedures
Food safety and sanitation
Recipe and presentation standards
Store operations
Opening and closing procedures
Conflict de-escalation
Interpersonal communication
Teamwork
Partner recognition
Operational tools
Health and safety procedures

Keywords

shift supervisor
team lead
store supervisor
retail supervisor
food service supervisor
coffee shop
barista supervision
customer service
cash handling
food safety
sanitation
store operations
scheduling
staff coaching
retail management
restaurant supervisor
Starbucks
shift leader
POS
cash management

Seniority

Entry level

Tools

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Work requirements

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