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Lead Customer Service Representative
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store manager, Grimsby, ON
Starbucks
Grimsby, ON
- $59,400 to $78,450 CAD / year
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 30 mins ago
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…high-impact partnerships that expand Agoda’s reach, improve customer acquisition, and create long-term business…
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Facility Solutions Manager, full time
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The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…

Starbucks

store manager, Grimsby, ON

Grimsby, ON, Canada

$59,400 to $78,450 CAD / year

Apply About employer

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Job details

Pay: $59,400 to $78,450 CAD / year
Apply by: Nov 17, 2026
Experience: 3 years retail / customer service management experience
Working hours: 40 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

Now Brewing – Future Leaders! #tobeapartner

Starbucks is known for developing extraordinary leaders who drive business success by doing the right thing for partners (employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same.

Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities. They delight and uplift customers through a human connection. Their work goes beyond a perfectly made beverage; it’s about human connection. They enjoy being able to achieve these aspirations autonomously, while leveraging our world class brand and business practices.

We will enable you, leveraging your retail experience, to autonomously:

Grow a successful, multi-million dollar business: drive sales leveraging your business acumen, efficiency and problem solving skills

Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams

Inspire others: become a dynamic brand ambassador dedicated to driving and achieving results through your team

Impact your Community: integrate your business with the community to create better moments in peoples’ lives, from our partners to our customers, communities and planet

We’d love to hear from people with:

3 years retail / customer service management experience
Strong organizational, interpersonal and problem solving skills
Entrepreneurial mentality with experience in a sales focused environment
Strong leadership skills and the ability to coach and mentor team partners with professional maturity
Minimum High School or GED

Requirements:

Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.

Compensation & Benefits

The typical hiring range for this role is between $59,400 - $78,450 CAD annually. Your base pay will reflect the market location and may vary based on your experience, skills, and internal equity. In addition to base pay, eligible partners in this role may participate in our bonus program, designed to recognize contributions and impact in addition to annual bean stock grants.

Our Total Rewards package is built to support your growth, wellbeing, and sense of belonging. Here’s a look at what eligible partners can expect, visit starbucksbenefits.ca for details.
•    Comprehensive health, dental, and up to $5,000 in mental wellness benefits
•    Paid time off to recharge and reconnect
•    RRSP savings plan with matching contributions
•    A generous partner discount
•    Parental leave top-up to support your family journey
•    Learning and development programs to fuel your career
•    Connection through mentorship, leadership series, and partner networks

Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.

Join us and connect with something bigger, apply today!

Starbucks and its brands are an equal opportunity employer of all qualified individuals.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, provincial, and local ordinances. We confirm this posting represents a current existing vacancy within our organization. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com

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More about this job

Responsibilities

The Store Manager is responsible for managing daily store operations, driving financial success, and building a high-performing team. They also focus on fostering human connections and integrating the business into the local community.

Requirements

Candidates must have at least 3 years of retail or customer service management experience and strong leadership capabilities. A minimum of a High School diploma or GED is required, along with the ability to work full-time hours including weekends and holidays.

Skills

Retail management
Customer service
Business acumen
Problem solving
Team leadership
Mentoring
Coaching
Sales management
Organizational skills
Interpersonal skills
Entrepreneurial mentality

Benefits

Health insurance
Dental insurance
Mental wellness benefits
Paid time off
RRSP savings plan
Partner discount
Parental leave top-up
Learning and development programs
Mentorship
Bean stock grants

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store management
Leadership
Customer service
Business operations
Sales
Team development
Mentorship
Problem solving
Community engagement
Starbucks
Full-time
Management

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