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Starling Community Services

Database and Application Support Specialist - 6273H

Waterloo, ON, N2J 3Z4, Canada

Job Band H (hourly wages): Min - $30.11, Mid - $32.69, Max - $37.06. · Part-time

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Job details

Pay: Job Band H (hourly wages): Min - $30.11, Mid - $32.69, Max - $37.06.
Job type: Part-time
Working hours: 30 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

Join Our Team
Imagine being part of an organization that adds value to our community, cares about its staff, and creates a supportive workplace environment. Starling Community Services (formerly Lutherwood) is a progressive, not-for-profit health and social service organization that strengthens people's lives by providing mental health, employment, and housing services to more than 22,586 people annually in Waterloo Region and Wellington County.

We need great people like you to help us realize our mission and support communities where everyone experiences mental wellness, opportunities for employment, a place to call home, and a sense of belonging.

One part-time contract Database and Application Support Specialist position available, starting on December 01, 2026, and ending on March 31, 2027, working 30 hours per week.

Start date is flexible – depending on response. Contract may be extended depending on length of leave for staff in the permanent role.

What’s In It for You?

Job Band H (hourly wages): Min - $30.11, Mid - $32.69, Max - $37.06.
A positive work culture, inclusive workplace policies, and employee wellness initiatives.
Eligible to join the HOOPP defined pension plan on a voluntary basis.
Access to our Employee and Family Assistance Program which provides free and confidential counselling, resources and services.
3 Weeks paid vacation (accumulated bi-weekly).
15 hours of personal time per year.
Paid sick time (pro-rated to start date and hours for position; accumulated monthly) to a maximum of 300 hours.
11 paid holiday benefits per year plus a floater day.
Discounted GRT passes through membership with Travel Wise.
Employee Referral Incentive Program.
Professional development and tuition reimbursement opportunities.
Staff appreciation events.

Your Role:

Primary focus is on working with EMHware data base for privacy audits and other data quality and security issues, as well as support to divisional staff around EMHware.
Opportunity to work as part of collegial, knowledgeable, supportive Data and Evaluation Team.
Works in alignment with the Agency’s commitment to equity to further create a sense of belonging at the Agency.
The above tasks are representative but not all inclusive.

Your Talents and Experience:

Completion of post-secondary technical studies and experience in the implementation of client/server software.
A strategic project management focus on object-oriented application configuration, the ability to meet deadlines, and superior customer service skills are required.
Previous experience in the area of human services would be an asset.
A driver’s license and reliable vehicle are necessary for travel between agency sites.

If you are community-focused and share our values and commitment to equity, we want you to grow with us. Please submit your application in confidence, no later than 4 pm on November 09, 2026.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don't have every single requirement and the exact level of experience listed in our description, but the skills and experience needed for the role still resonate with you, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and quality; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require any support submitting your application or during the interview process by contacting Human Resources at hr@starlingcs.ca or by calling 519-707-1958 ext. 1247.

Our Commitment to Equity:
To better serve the diversity of our community, the agency is dedicated to creating an inclusive and equitable environment for both clients and staff, with particular attention to supporting BIPOC communities, 2SLGBTQIA+ individuals, and other historically marginalized and underrepresented groups. We understand that addressing systemic inequities is crucial to fulfilling our mission and promoting the well-being of the communities we serve.

Our equity strategy is guided by core principles that emphasize celebrating diversity, building strong partnerships, prioritizing client service, and recognizing equity is a shared responsibility.

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More about this job

Responsibilities

The specialist will focus on privacy audits, data quality, and security issues within the EMHware database. They will also provide technical support to divisional staff and contribute to the Data and Evaluation Team.

Requirements

Candidates must have completed post-secondary technical studies and possess experience in client/server software implementation. A driver's license and reliable vehicle are required for travel between agency locations.

Skills

Database support
Application support
Privacy audits
Data quality
Security
Project management
Object-oriented configuration
Customer service
Technical troubleshooting
Software implementation

Benefits

Defined pension plan
Employee and family assistance program
Paid vacation
Personal time
Paid sick time
Paid holiday benefits
Discounted transit passes
Employee referral incentive program
Professional development
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Database
Application Support
EMHware
Privacy Audits
Data Quality
Security
Project Management
Object-oriented
Software Implementation
Human Services
Health Services
Social Services
Customer Service
Technical Studies
Equity
Data Analysis

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